Last updated: August 29, 2026
CareXpert ("we," "our," or "us") operates the CareXpert mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our services.
1. Information We Collect
To provide accurate healthcare and emergency services, we may collect the following information:
Personal Information: Name, phone number, email address, and home address.
Location Data: Precise or approximate GPS location to connect you quickly with nearby doctors, home care nurses, emergency ambulance services, and blood donors.
Health & Service Request Data: Details related to doctor appointments, blood group requirements, and specific nursing care instructions requested by the user.
2. How We Use Your Information
We use the collected data strictly to:
Facilitate requested medical services (Doctor consultations, Nursing care, Ambulance dispatch, and Blood donor connections).
Share essential booking details with the respective service providers (Doctors, Nurses, Ambulance drivers).
Send booking confirmations, real-time status updates, and emergency notifications.
Maintain and improve app performance, user safety, and customer support.
3. Data Sharing & Third-Party Services
We do not sell or trade your personal data. We only share relevant data with:
Healthcare & Service Providers: Doctors, home nurses, and ambulance drivers assigned to your service.
Service Utilities: Standard cloud and infrastructure services (e.g., Firebase, Google Maps API) required for real-time location and app functionality.
4. Data Security
We prioritize the security of your personal data and implement standard administrative and technical safeguards to protect it against unauthorized access, loss, or misuse.
5. User Rights & Data Deletion
You can request access to, correction of, or permanent deletion of your account and personal data at any time by contacting our support team at [carexpertsupport@gmail.com].
6. Contact Us
If you have any questions or suggestions regarding this Privacy Policy, please contact us:
Email: carexpertsupport@gmail.com