SUPPORT INFORMATION

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Support Email:

carbridgeplayer.app@gmail.com

Support Scope:

- Onboarding and Pro upgrade guidance (where to open purchase screen)

- YouTube URL paste and playback troubleshooting

- Background listening and PiP guidance

- Library, playlist, and bookmark help

- Purchase and restore support

- Device compatibility questions

Recommended support request details:

- Device model

- iOS version

- App version

- YouTube URL tested (if playback issue)

- Clear issue description

- Reproduction steps

- Screenshot (if available)

Response target:

24-72 business hours