SUPPORT INFORMATION
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Support Email:
carbridgeplayer.app@gmail.com
Support Scope:
- Onboarding and Pro upgrade guidance (where to open purchase screen)
- YouTube URL paste and playback troubleshooting
- Background listening and PiP guidance
- Library, playlist, and bookmark help
- Purchase and restore support
- Device compatibility questions
Recommended support request details:
- Device model
- iOS version
- App version
- YouTube URL tested (if playback issue)
- Clear issue description
- Reproduction steps
- Screenshot (if available)
Response target:
24-72 business hours