Subject to this section, Your original Service Contract can be renewed. The renewal must be purchased no sooner than ninety (90) days prior to expiration date of the original Service Contract Term and not after such date. In no event, however, will the combined Term of your manufacturer's Limited Warranty, original Service Contract and any Service Contract renewal period exceed the maximum coverage time period of five (5) years from date of Product purchase. Coverage during the renewal period will be governed by the then current version of the Service Contract Terms & Conditions which must be agreed to in order for the renewal period to become effective. To renew Your Service Contract, sign into Your Canon Account at usa.canon.com to view your eligible products or call 1-833-CAREPAK (1-833-227-3725).

Hello Canon Community:My old Mac Mini (running MacOS Catalina) was recently replaced with the latest Mac Mini model (M2 chip, MacOS Sonoma). I used "Time Machine" to get the new Mac up and running but it did not recognize the printer. After contactin...


Canon Printer Setup Mac Download


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I have a G5020 model printer, am using MAC products, and after a paper jam, the text is like printing double right next to each other. I've gone thru maintenance and cleaned rollers, alignment steps, etc. but nothing has helped. Any suggestions??? ...

I am having an issue where when I try and print from my Mac (Ventura 13.4), or any other device I have tried the prints come out blank.As far as I have tested this has nothing to do with the ink or print head, photocopying from the printer works fine...

Hello, I REALLY need help with connecting my mobile phone to my printer. Every time I follow the steps to connect the printer to my phone. Nothing is working... After I have done all of the steps the last thing that my phone says is"When your printer...

Can someone share a link to a download printer driver 16.2 I can't locate it anywhere. I tried installing Print Studio Pro 226 but for some reason I am unable to add my 9000M2 pro printer because it needs the 16.2 driver. Thank you . Merry Christma...

I have a CP1300 and it is not connecting to my phone to print photos. I have shut it off along with the router and deleted the app then reinstalled the app. It is still not connecting. When my phone searches for the printer it says could not find pr...

Hello, neighborino. Okaleedokalee, so I recently bought the Pixma 3270 printer. Each time I turn it on I need to reconnect it to my home network so I can print wirelessly, and it's not all that clear and easy to do. Any suggestions would be most ap...

Hello,I am having issues connecting my new imageclass MF455dw printer to my Samsung Galaxy s10. When we go to print it processes the request to print on the printer but does not go through with the printing process. Another phone that we tried howeve...

I have an older Acer laptop with Windows 7 Home Premium and a TR4520 printer. I can't find the printer installation disc and no luck finding a driver on the Canon support page. My husband has an older Dell desktop with Windows 7 and is able to hit ...

My ImageClass MF753cdw was previously connected to our wi-fi with no issues, but now it will not connect. I have unplugged the printer, unplugged the router and still nothing. When I go into the menu to set up the network, it says that it cannot conn...

Windows 8.1, working wifi connection. Had my printer for many years now. It acts like it's printing, including slowing down on more dense areas, but the paper comes out blank when fed from both the upper and lower cassettes.

Well at first the printer didn't recognize any of the cartridges after I put them back in. But after opening and closing the cover a few times and letting the arm move the cartridges back and forth, it recognized them again.

I've been using my 4720 with my Chromebook without problems. I just switched my internet provider, so had to re-setup the printer with the new network name and password. That seemed to go fine, but now when I try to print I keep getting the red letters saying "Can't connect to printer". I've tried turning on and off the printer and the laptop, but nothing seems to work. I always seemed to have that problem with the 4520 I had, so I upgraded to this, but now I am losing hope that a Canon printer is the right choice for Chrome.

Also as a test, if you have an Android or iOS, download the free Canon Print Inkjet Selphy app and see if the printer is detected. This will help us narrow down if there is a network issue or issue with the Chromebook detecting the printer.

Great response, Arthur. I should have thought to uninstall and then re-install. Your mention of the Selphy app also got be back there and re-connected with that. The only quirk was that when I went to add the printer back in my Chromebook it did not appear as a choice in the next dropdown after I selected Canon as mfger. But I was able to use a more manual method after locating my IP address. So nice to have printing capabilities back!

For this behavior, you would usually turn off and unplug the printer. Wait 15 sec, reconnect to power and turn it back on. You are not suppose to disconnect it when the power light is illuminated. There can be some residuale power for a few seconds after power off, this is to protect the print head.

Hello, I tried what you asked where I turn it off and unplug the printer. wait 15 seconds, reconnect power and turn it back on. But this sadly did not work. Basically as soon as I plug the printer into any power source it starts turning off and on really fast. and for some reason, the scanner decided to move by its self and get stuck at the end. It last worked about a week or 2 ago. I'm not exactly sure what caused this.

It looks like the printer is having a hardware issues but there might be a problem with the amount of power that is getting to the MX340. In this situation, you can try unplugging the printer from the power and then pressing the power button 10 times with the printer unplugged. After pressing the power button 10 times, you can plug the printer into a different power source.

If you still have the problem when the printer, it would mean the printer needs service or replacement. You could use our upgrade program to get a discount and free shipping on a replacement printer. To use the Upgrade program, you can contact our sales department at 1-800-652-2666 and let them know you were working with support and that the Upgrade program was offered.

Canon, SMH!! Why ya'll not fix this issue, Frimware update?, started doing ti to me today, June 1st, wierd thing is, it started doing it in the morning, after updating my router's firmware "Netgear R6350" to latest update... and after that printer started turning on, off, on, off all day, had to unplug, just says Canon on the LCD screen, buttons don't work!! so pissed!

Granted this is a really old pixma printer but on my old laptop it was working fine for the little bits of printing that I need done. I have downloaded and installed multiple driver sets but nothing works. I always had it as a Pixma 2200, but no 2200 download will work, it cannot find the printer even though it is connected, hard wired. There is no model number that I can find on the machine, just serial number LWXC[xxxxx], and maybe model K10380.

Thanks - this is one of the downloads that I have tried to install several times already - I downloaded and tried it again and still no luck. When connected, the printer makes some noises so I figure there is some communication going on, but still, the install package comes back and says it cannot connect to the printer. Is there any solution for this? This is a Dell Win 10 laptop, connected usb to usb. (Is is A to b? the squarish one in the printer to the flat one.)

So, I just pulled out an old laptop that I have not used to print on this printer for a couple of years, but it used to work. I was forced to download the new driver package and re-install it, and aftr that, again, the message comes back "Cannot detect the printer". This is from a laptop that used to interface with this printer, no problem. So there is something wrong with your driver package. I find it hard to believe that something is wrong with two of my laptops, one of which used to function with this printer without any problems. I last used this printer a few weeks or months ago. Now, because of the driver changes, it appears to be a brick. Same cords, same network (re-booted, not that it is an issue since this is hard wired), sitting int he same place. Just no va,

The Canon download didn't work but Windows did a search for drivers and came up with something that worked. The search took a while, came back and said it could not complete the search, but the window got populated with a list of printers and the MG series was the final one on the list. I downloaded it, installed, and it worked. Too bad Canon cannot supply a proper driver package for their website. Hopefully I can get Windows to do the same search on the newer laptop so I can use the printer again, but this urgent printing need is finally taken care of. 2351a5e196

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