Solutions to canon printer offline error:

• Restart the printer unit and connected system:

Power cycle is first and basic steps user can perform when they are getting any kind of issues with the printer. Most of the times printer can stops working due to overheating and continuous printing jobs. So user can turn off their printer and turn it on again after few minutes. User can simply restart the system and printer unit.

• Check the internet connection:

Poor connection is one of the major reasons behind the canon printer offline issue. User should check their internet connection to resolve the canon printer offline error. Network canon printer users can reconnect their printer with the Wi-Fi network.

User can restart their router or contact their internet service provider to fix the no internet or slow internet problem.

• Check USB connection:

The users which connect printer and system with the help of USB cable should check if they are properly connected or not. User can try to connect system and printer unit with the help of another USB cable. If it works then user need to replace their USB cable with new one.

• Set printer online manually:

User can manually set their canon printer online by executing given steps one by one.

1. Click on the start icon then go to devices and printers options.
2. Here user can see the printer icon. Just right click on the icon and go with option like see what’s printing.
3. Now go to printer from the menu bar here user can see option like use printer offline with the check mark.
4. Click on use printer offline. It will set your canon printer unit online.

• Set your canon printer as the default printer:

The users which need to work with multiple printers and getting the canon printer offline should check whether their canon printer is their default printer or not. If not then user can set their printer as default printer by referring steps below.

1. Launch control panel and then go to printer and faxes category.
2. Here users can see the list of printers which are connected to system. Right click on canon printer icon for which users is getting printer offline error and click on set as default from the context menu.
3. Restart the system and printer and test printer for error.

• Restart the printer spooler services:

Spooler service controls the printer job queue from the system. Restating printer spooler services can fix canon printer offline error. Here are the steps to reset printer spooler services.

1. Press windows key + R from the keyboard to open the run windows.
2. Type ‘services.msc’ in the text of run dialog box and press enter button.
3. It will open the window consisting list of services. User can search for printer spooler.
4. Right click on the printer spooler from the list and go with properties option from the context menu.
5. Click on the general tab on the printer spooler properties window.
6. Under the services section user can see the set of 4 buttons like start, stop, pause and resume.
7. Click on the stop button to stop the printer spooler services.
8. Hit ok button to save the settings.
9. After stopping the printer spooler services go to the path C:\Windows\System32\spool\PRINTERS.
10. In the printers folder select all files and delete it.
11. Again open the printer spooler properties windows and go to general tab.
12. Click on the start button under the services section and click on ok button to save settings.
13. Restart the system and printer. Test the printer for canon printer offline error.

• Disable SNMP:

Several users resolve the canon printer offline error by unmarking the option like ‘SNMP status enabled’. Here are the steps by using which user can update the SNMP status from the computer system.

1. Go to start->devices and printers from your system.
2. Right click on your printer icon and go to properties.
3. Click on port-> configure port option on the properties window.
4. On the bottom side screen user can see the option like SNMP status enable option with the checkbox.
5. Clear the check box and click on ok button to save settings.
6. Test the canon printer offline error.

Update canon printer device drivers:

Canon suggests users to update their device drivers regularly for the error free printing experience. Here are the steps which assist users while updating their canon printer device drivers.

1. Download the canon printer drivers by referring the steps provided in setting up canon IJ printer section.
2. After downloading latest drivers for your canon printer unit go to start-> devices and printer on the system.
3. Right click on the canon printer icon and go to properties from the context menu.
4. Go to advance tab from the printer properties window. And click on new driver option.
5. Click on buttons named as next-> Have disk-> Browser respectively.
6. After clicking on browse button user can navigate to downloaded drivers file and follow on screen instructions to install canon printer drivers update on the system.

Apart from the above user can also check or paper jam, clogged or damaged printer head and the ink cartridges to resolve the canon printer offline error.