Privacy Policy

1. Who We Are

The Woods Cannabis is a licensed cannabis retailer located at 3145 Dundas St W, Unit 11A, Mississauga, ON. We operate the website thewoodscannabis.ca, including the Mississauga (Dundas) location pages.

2. What We Collect

a. Information You Provide Directly

• Account & Purchasing: Name, email, phone number, delivery address, date of birth (to verify age), payment details (processed via secure third party), purchase history.
  
  

• Communications: Messages via chat, email inquiries, customer feedback or reviews.
  
  

b. Automatically Collected Data

• Browser/device type, operating system, IP address, session data, pages viewed, referral source, cookies, analytics data.
  
  

c. Third-Party Sources

• Social media if you interact or log in using those channels; marketing analytics providers; and other publicly available sources (e.g. reviews platforms).
  
  

3. Why We Collect It

We may use this data to:

• Provide you services and products (account creation, age verification, order processing, delivery).
  
  

• Communicate with you (order updates, promotions where permitted).
  
  

• Enhance our site and customer experience.
  
  

• Comply with legal obligations (e.g. federal/provincial cannabis regulations).
  
  

• Detect fraud and maintain security.
  
  

4. How We Share & Disclose Information

• Service Providers: Payment processors, delivery partners, website hosting & analytics, email platforms, customer support. All under confidentiality agreements.
  
  

• Legal Compliance: Government enforcement agencies or law enforcement when required by law (e.g. AGCO, Health Canada, police).
  
  

• Business Transfers: In the event of a merger, sale, or reorganization—under confidentiality commitments.
  
  

We do not sell personal information.

5. Cookies & Tracking

We use cookies, beacons, Google Analytics (or equivalent) to analyse site traffic and improve our website. You can disable or manage cookies via your browser settings—but note that doing so may impact site functionality.

6. Data Retention

We retain personal data only as long as necessary—for legal compliance, accounting, customer service, dispute resolution, or until you request deletion.

7. Your Rights under PIPEDA (Personal Information Protection and Electronic Documents Act)

As a resident in Canada you have the right to:

• Access your personal information.
  
  

• Request corrections if the data is inaccurate or incomplete.
  
  

• Withdraw consent (with certain limitations).
  
  

• Request deletion, subject to legal or operational obligations.
  To exercise these, please contact us (see below). We will respond within 30 days as required by law.
  
  

8. Security

We implement reasonable administrative, technical, and physical security measures (SSL/TLS, access controls, encryption where appropriate) to protect your information.

9. Children

Our site is not intended for persons under the legal cannabis-consumption age in Ontario (19 years). We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly.

10. External Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any sites you visit.

11. Changes to This Privacy Policy

We may update this policy from time to time (for example to reflect legal changes or improvements in our services). The new version will show a revised “Effective Date”. We encourage you to review it periodically.

12. Contact Information

If you have any questions, concerns, or wish to access, correct, or delete your personal information, please contact:
Privacy Officer
The Woods Cannabis – Mississauga Dundas
Email: dundas@thewoodscannabis.ca
Phone: (905) 820-5559