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NUMO Cannabis – Chinatown
Last updated: November 2025
1. Introduction
NUMO Cannabis (“we,” “us,” “our”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy describes how we collect, use, disclose, retain, and protect your personal information when you use our website (the “Site”) or otherwise interact with us (e.g. contact us by phone, email, or in person).
Our contact information:
NUMO Cannabis – Chinatown
Address: 10765 97 St NW, Edmonton, AB T5H 2M2, Canada
Phone: +1 780-752-8882
Email: hello@numocannabis.com
By using the Site or providing us with personal information, you agree to the practices described in this Privacy Policy.
2. Scope; What Is “Personal Information”
“Personal Information” (also called “personal data”) means any information about an identifiable individual. This can include — but is not limited to — your name, email address, phone number, mailing or billing address, payment or credit-card information, IP address, device identifiers, and any other information that could reasonably identify you. priv.gc.ca+1
We collect and handle personal information only when necessary for the purposes described below.
3. What Information We Collect & How
We may collect personal information about you when you:
Sign up, log in, or create an account on our Site (if applicable).
Contact us by email, phone, or through a contact form.
Subscribe to newsletters, promotions, or marketing communications.
Place an order (online or in person), in which case payment and delivery/contact information may be required.
Use the Site — we may collect technical data such as your IP address, browser type, device identifiers, and browsing or usage behavior (e.g. pages visited, products viewed) for analytics and to improve our Site. This may include cookies or similar tracking technologies. (If you use cookies or analytics tools, you may want to add a separate Cookie Notice or Consent banner.)
We only collect the minimum amount of personal information needed to fulfill the relevant purpose (for example, to process orders, respond to contact requests, send newsletters, or administer the Site) — in line with privacy best practices and legal guidance. priv.gc.ca+1
4. How We Use Your Personal Information
We may use the personal information we collect for the following purposes:
To process and fulfill your orders (including payment processing, delivery, and order confirmation).
To communicate with you — e.g. to respond to your inquiries, send transactional messages (order status, confirmations), or provide customer support.
To send you marketing or promotional communications — but only if you have opted in (or given consent), and you may opt out at any time.
To improve, maintain, and secure our Site (e.g. analytics, troubleshooting, fraud prevention, system maintenance).
To comply with legal or regulatory obligations, if any.
For other purposes that we will explain at the time of collection (if we require additional uses).
5. Consent and Your Rights
By using our Site or providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.
Where applicable, we will obtain your explicit or meaningful consent before collecting or using sensitive personal information, or for uses beyond those disclosed here. priv.gc.ca+1
You have certain rights regarding your personal information. Subject to applicable law, you may:
Request access to the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Opt out of marketing communications.
In certain circumstances, request deletion of your personal information or restriction of its use (for example if it is no longer necessary for the purpose it was collected). CCC+1
To exercise any of these rights, or to ask questions about our privacy practices, contact us at hello@numocannabis.com or +1 780-752-8882.
6. Disclosure of Personal Information
We will not sell or lease your personal information to third parties for marketing purposes. We may disclose your personal information only in the following circumstances:
To third-party service providers or processors who perform functions on our behalf (e.g. payment processors, email service providers, website hosting or analytics service) — but only as necessary and under obligations of confidentiality.
To comply with legal obligations, respond to valid legal requests (e.g. court orders, subpoenas), or protect our legal rights, property, or safety.
If we merge with or are acquired by another business — in which case personal information may be transferred to the successor entity (subject to this Privacy Policy or a revised policy, with appropriate notification to users).
With your explicit consent (for uses not previously disclosed).
We will ensure that any third parties we share data with implement adequate safeguards for its protection.
7. Retention of Personal Information
We retain your personal information only for as long as needed to fulfill the purposes for which it was collected (e.g. complete your order, respond to inquiries, send communications), or as required by law. Once the information is no longer needed, we will securely delete, anonymize, or destroy it. CCC+1
8. Security of Your Information
We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, modification, disclosure, and accidental loss or destruction. This includes secure storage, access controls, and staff training. priv.gc.ca+1
Only authorized personnel (or third-party service providers bound by confidentiality obligations) have access to personal information, and we regularly review our security practices to ensure they remain appropriate given the sensitive nature of some information. priv.gc.ca+1
9. International Data Transfer (if applicable)
If you use our Site from outside Canada, be aware that any personal information you submit may be stored and processed in Canada. Applicable data-protection laws in your jurisdiction may differ. We will, however, handle your personal information in accordance with Canadian privacy laws and this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example to reflect changes in our data practices, legal requirements, or Site functionality). If we make material changes, we will provide notice — e.g. by posting a revised version on the Site and updating the “Last updated” date above. If required by law, we may also obtain new consent from you.
11. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact us at:
NUMO Cannabis – Chinatown
Phone: +1 780-752-8882
Email: hello@numocannabis.com
Address: 10765 97 St NW, Edmonton, AB T5H 2M2, Canada