Privacy Policy

Last Updated: November 2025

Welcome to NUMO Cannabis – Oliver. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (numocannabis.com/locations/oliver-location), interact with us in-store, or contact us through any of our communication channels.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide when interacting with us, such as:

• Name

• Email address

• Phone number

• Billing or shipping details (for delivery or mail-order purchases where applicable)

• Proof of age or identification (as required by Canadian cannabis legislation)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking data for analytics and performance

1.3 In-Store Information

When you visit our Oliver location, we may collect:

• Video surveillance footage (for security and regulatory compliance)

• Payment information (processed securely through third-party payment processors)

2. How We Use Your Information

We use collected information for purposes including:

• Verifying your age and identity

• Processing orders and providing customer support

• Responding to inquiries sent to hello@numocannabis.com

• Improving website functionality, user experience, and store operations

• Complying with federal, provincial, and municipal cannabis regulations

• Sending updates, promotions, or newsletters (only with consent)

3. Sharing and Disclosure of Information

We do not sell or trade your personal information. We may share information only when necessary and in the following circumstances:

3.1 Service Providers

With trusted vendors who assist with:

• Payment processing

• Website hosting

• Email delivery

• Analytics and marketing tools

These providers are required to keep your information confidential.

3.2 Legal Compliance

We may disclose information if required by:

• Cannabis regulatory authorities

• Law enforcement

• Court orders

• Applicable Canadian laws, including the Cannabis Act (Canada) and Alberta Gaming, Liquor & Cannabis (AGLC) regulations

4. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to:

• Improve site performance

• Understand visitor behaviour

• Enhance your browsing experience

You may disable cookies through your browser settings, but some site features may not function correctly.

5. Data Security

We take reasonable technical and organizational measures to secure your information, including:

• Encrypted payment processing

• Controlled access to sensitive data

• Secure hosting environments

However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purpose it was collected for

• Meet legal or regulatory obligations, including cannabis purchase recordkeeping requirements

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Request corrections

• Request deletion (subject to legal retention requirements)

• Withdraw consent for marketing communications

To request any of the above, contact us at hello@numocannabis.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

9. Age Restrictions

NUMO Cannabis complies strictly with Canadian cannabis laws.
Our website and services are intended for individuals 18 or older (or provincial minimum age where applicable).
We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date at the top of this page. Continued use of our website and services indicates acceptance of these changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

NUMO Cannabis – Oliver
10235 124 St
Edmonton, AB T5N 1P9, Canada
Phone: +1 780-752-8881
Email: hello@numocannabis.com