We understand that customer feedback and complaints is important to a companies sustainability and good relations with you guys! Please give us your feedback so we can improve! This goes double for the staff. Please feel free to speak your mind! This is a safe place to get it all out for anyone who needs it. We take everything into consideration. Thank you: https://forms.gle/zmsGK3AfEXJsTRjUA
Customer Complaint: White
Staff Complaint: Yellow
(Note: No Joke entrys will be posted)
I went to Jazzys Music Zone with my child, and watched the Jazz Show. After the show, the Animatronic stared at my child. And he wouldn't stop. My child got very freaked out, and when I took him away from the area, and he was still staring. What was going on? That thing and his big glasses, smile, it creeps my child out. If i'm being honest, it creeps me out as well.
- Harry F
I ordred a Triple Punk Rock Delux Burger at Candy's, and after a 40 minute wait, It was all cold! It was disgusting and demanded a new burger, but they refused to give me a new one! Hire new people!
- William A
We've taken down almost all the Cindy art, and taken away any themed items and foods. But the Ice World is hard to theme without her, its a lot of money to throw away the merch, and Kids are wondering where she went. I request an official company response whenever a child asks, and find a new place to put the Cindy stuff.
- Chris W
The new Candy's location is great! I really enjoyed it. They are a few things though. First, Chester kept on making realistic animal noises for some reason and scared the hell out of me. Second, Cindy is nowhere to be found. I asked an employee and they just shrugged. Finally, I was talking with my friend Joe when I swear I saw some weird Puppet thing staring at me. My friend Joe also saw it but then it disappeared. Is there a Puppet animatronic in the location? I don't think so...
- Bailey N
I Took my child to Chesters jungle jump jim and and not even 10 minutes later my child runs to me crying that Chester pushed him in the water area and when we were leaving other kids ran to their parents with the same issue. This behavior is completely unacceptable please sort this out immediately.
- Jane Y
How come there is no vending machine for the candy? Since it would give you guys more money.
- Kane C
Yo wants wrong about smoking a joint in a kiddo face?
- Some Jackass