About Cancellation Policy Hainan Airlines
The one who does not prepare for an emergency is the one who will suffer the repercussions. The last thing we want when booking a flight is to receive no refund. Hainan Airlines' cancellation policy allows you to avoid any last-minute difficulty and cancel your ticket without issue.
Do not be concerned if you are still unsure about your plans; this is entirely normal. However, make sure you read through this guide, which contains minute specifics about Hainan Airlines' cancellation policy.
Hainan Airlines cancellation policy
Did you change your plans? Cancel Hainan Airlines ticket with no worries. Canceling tickets is easier than ever. Below are the airline's rules and cancellation policies.
According to Hainan Airlines' cancellation policy, passengers have the right to cancel their tickets free of charge within one day of booking. A free cancellation window must be provided for proper operation.
If the passenger misses the free cancellation period, Hainan Airlines cancellation fee will be charged. Tickets must be booked at least 7 days before departure date to avoid cancellation.
Cancellation can be done in several ways, both online and offline. However, passengers should attempt to cancel through the point of sale. Tickets booked through the agency cannot be canceled with the help of Hainan Airlines. Passengers must contact the agent to make any cancellation of their ticket.
In case a passenger has mistakenly booked two tickets, the airline will allow cancellation of the ticket with the lower fare for free. Cancellations can be made up to 48 hours before flight departure.
Hainan Airlines 24-hour cancellation policy
Cancellation becomes easier when a partner airline like Hainan Airlines is available. It offers plenty of leverage that customers will take advantage of during difficult times. One such policy is the 24-hour cancellation policy.
Hainan Airlines' 24-hour cancellation policy allows free cancellation up to one day after booking. Tickets must be booked at least 7 days before departure date. Not all tickets apply the same rules. In some cases, the airline does not allow cancellations even if made within 24 hours.
The 24-hour rule is quite strict and passengers must respect. If the ticket is canceled even one hour late from the date of booking, the free cancellation window will be removed.
Hainan Airlines cancellation fee
When you book with Hainan Airlines, you get all the support you deserve. However, not following the little rules set by the airline will cost you. A small surcharge applies if you miss the free cancellation period.
If you wish to cancel your Business or First Class ticket within 6 hours before departure or after, you will be charged 5% of the total fare.
Tickets booked in economy class will be charged a total of 5% of the fare. Economy class tickets purchased at 10-40% discount will be charged 20% of the airfare. Cancellation must be made 6 hours before departure time.
Economy class tickets purchased with a 10-20% discount will be charged 30% of the airfare. Cancellation can be made within or after 6 hours before departure.
With a 40-50% discount on economy class tickets, you will have to pay 40% of the fare while canceling the ticket within 6 hours. For discounted economy class tickets (40-50%), the airline will charge 50% of the airfare. Cancellation can be made up to 6 hours before or after departure.
If the ticket is purchased with a 60% discount, you will have to pay the entire flight ticket as a cancellation fee. This means that the airline will not be liable for any refunds for your cancellation.
According to Hainan Airlines cancellation policy, if you have secured your trip by purchasing ticket insurance, you will not have to pay a dime to cancel your ticket. Cancellation fees for international routes are usually higher than for domestic routes.
How to cancel tickets on Hainan Airlines?
Imagine how disappointing the world would have been if we had limited options. Sounds pretty bland, doesn't it? Well, now back to reality, since Hainan Airlines has broken the stereotype of limitations. You can cancel your tickets in any way you can imagine.
Whether we're talking cancellations online or old-school offline, all options are waiting to pamper you. Check out the ways you can proceed with cancellations.
Step-by-step guide to cancel your Hainan Airlines ticket online
Navigate through the official website of Hainan Airlines.
Choose your language and location at your convenience. The airline would redirect you to some other page.
Click on the "Manage my reservations" section visible on the home page.
Enter your e-ticket number and last name along with the identification number. Press the 'Get' button.
The airline will look for your details. You can click the cancel option and confirm your cancellation.
Be sure to complete the refund form as soon as you confirm the cancellation.
When the cancellations are made, you will receive a notification about the cancellation and refund on your email ID.
Cancel your Hainan Airlines ticket with a call
Call the Hainan Airlines Help Center.
Talk to a representative who will help you with the cancellation.
Provide your ticket ID and last name to the supervisor. Find out why you are canceling tickets.
The supervisor will verify your eligibility and advise you of the cancellation refund in accordance with Hainan Airlines' cancellation policy.
Then they will cancel your tickets. You can ask them to initiate a refund at the time of the cancellation.
Cancel your Hainan Airlines ticket at the airport
Visit the Hainan Airlines Ticket Center at the airport.
Look around for help, you will be provided with an executive director.
You must carry proof of cancellation with you and indicate the reason for canceling the ticket.
The supervisor will advise you of the right to cancel and proceed with the refund in accordance with Hainan Airlines' cancellation policy.
Now, when the manager confirms and sends your cancellation request, the airline will send you a notification about it.
The airline charges a small service fee of $50 to $100 for canceling your tickets using this method. The fee can be paid after canceling the ticket in the same way that you paid for the booking.
Hainan Airlines Refund Policy
Passengers will be rewarded for their punctuality. Hainan Airlines' refund policy is simple and allows passengers to make the most of cancellations. Go through the following points to learn more about initiating and reflecting on a refund.
Passengers can claim a 100% refund if canceled within 24 hours at no cost. Tickets must be booked one week before departure date. If passengers who book an economy class ticket receive a 60% discount, the airline will cancel the fare. This means that the full amount of the airfare will be treated as a cancellation fee and will not be refunded.
Refunds usually take 7-20 business days to appear in the account. If the booking was made by credit card, refunds will be made in the same manner.
If a passenger pays by cash or by check, the airline will contact them and proceed with a refund to the desired account. Refunds will be made only for refundable tickets. If a passenger has purchased a non-refundable ticket, the airline will not issue a refund under this condition.
Hainan Airlines flight cancellation compensation
Last-minute announcements often cause inconvenience, whether they are made by the passenger or by the airline. Hainan Airlines tries to avoid any delays or cancellations, but when unavoidable situations arise, it will do its best to cover the loss.
If your flight is canceled by the airline, a subsequent alternative flight will be arranged for the same itinerary. If you don't want to take the next flight, you can request a 100% refund.
The airline will continue to provide food and beverages to passengers at all times during the delay. Passengers can also use restrooms as well as medical services.
Passengers will benefit from complimentary drinks and meals during the flight. They can also request accommodation if the next flight arrives 4 hours later than the previous flight.
Conclusion
Cancellation fees are highly dependent on ticket price, cancellation period and destination. If you successfully cancel your ticket in accordance with Hainan Airlines' cancellation policy, you will not be charged a cancellation fee. For more information, please contact support.