To open up your webcam or camera, select the Start button, then select All apps, and then select Camera in the list of apps. If you have multiple cameras, you can switch between them by selecting Change Camera at the top right once the Camera app is opened.
To open up your webcam or camera, select the Start button, and then select Camera in the list of apps. If you have multiple cameras, you can switch between them by selecting Change Camera at the top right once the Camera app is opened.
Camera Download For Windows 10
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Special Note: I started using kaspersky for last 1-2 months, I am sure it is about Antivirus and recent updates. I need your help to figure this out. I have taken pain to collect all the evidences to help others to help me. Hence DONT JUMP to close this thread.
Hello @sudeep,
can you please tell us which Kapersky product you have installed? Version?
Second question:
Is this a former business computer?
There seem to be remnants of a Symantec installation. Of course you should remove them first.
#2 I bought it directly from Dell, it is a Vostro series (for personal buisiness, it is how they brand it), and came up with symantec product installed. Which was free for 1st year. Recenty I bought Kaspersky antivirus, i believe during installation it unintsalled existing antivirus, I saw that step.
I thought of it as IS because you haven't shared any data clearly showing that the AV software you are using is Anti-virus or IS. Since Kaspersky does not interact with the AV camera, Symantec blocks it, you need to uninstall it.
However, if I at some point during the day open the lid on the laptop (Dell XPS 17, also with Windows Hello camera), it stops working on the external screen and only the laptop camera will log me in (which is annoying as I have the laptop on a shelf underneath the table).
I recently got a Logitech BRIO 4K with Windows Hello for my home office but that is even harder to get working with Windows Hello. The camera works fine, and if I chose to "improve my face recognition" Windows happily is using the Logitech BRIO cam and not the Laptop one.
If I boot my laptop at home with the lid closed the Logitech BRIO logs me in the first time, but if I lock my computer, or it goes to sleep over lunch, the Logitech BRIO isn't working anymore (Windows Hello says it can't find the device) but logging in with password and checking the device manager the camera is there and working. Also, opening the lid of the laptop instead of giving the password also logs me in, so clearly Windows has chosen to use the laptop cam and disabled the external one (even though the lid has been closed all the time).
I found a post to set the Registry Key "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\LidNotifyReliable" to 0 (zero) and that seems to help getting the external camera enabled for Hello again, but again, just once... Locking the computer and trying Hello again, and it won't work...
- Hooking up the Philips 499P screen camera or Logitech BRIO 4k (both over USB-C/Thunderbolt) it most often works to use any of those cameras once after being hooked up after closing my lid on the laptop.
No, unfortunately no change in behavior. The external camera on the screens are working maybe once in the morning (when laptop comes up from hibernate or starts up) and if I have the lid open it always pick the laptop camera, but about half of the times the "face" option is not working and I have to use password (no camera comes on).
I bought a Logitech Brio 4K cam for home when my old one died on me, and while it is expensive as *** Windows hello actually works with that camera most of the times (with the lid open, closing the lid and face login is not an option as it doesn't start the camera).
@Todd Hawkins I think we can conclude that Microsoft has not provided a simple configuration setting to choose which camera to use as default for Hello and and the ability to switch to an alternate camera automatically when the default camera is unavailable. The most common situation is for laptop users booting with a closed lid and using external monitors. I have to believe there are millions of users fitting this situation. So if someone from Microsoft is monitoring these chats please run this up the chain until some addresses this issue. In the meantime , for those of us that boot from a closed lid laptop, the Hello login feature is a non-starter.
@Blasty_Utopia I'm having the same issue with my Brio 4k and my work-supplied Surface 5 Laptop running Windows 11 Enterprise 22H2. I can't even get Windows Hello to recognize the Brio, works everywhere else e.g. Teams. I'm a consultant who travels for work a lot so disabling the default camera wouldn't work for me. I need options! Hope Microsoft fixes this ASAP.
Similarly I have a Surface 4 and a Dell WB7022 Windows Hello compatible external camera and on the very latest Windows 11 updates etc. The machine recognises the camera and it works in Teams etc. but I cannot get it to use it as the Windows Hello camera, even if I disable the integrated camera. I am of course using the laptop with an external screen so the lid is down.
Don't know if this has been reported, but I'm using an external windows hello camera (built into a philips 499p monitor) on a Surface laptop 3 (has a built in windows hello camera)
Running 21H1 (19043.928). When the laptop screen is open Windows hello works perfectly through the external camera.
However, when the laptop lid is closed (set to do nothing in power settings) I cannot log in using the camera, clicking the hello icon at the login screen does nothing (no error messages)
Also with the lid closed, if I log in (using PIN etc) and go into Windows Hello settings, I can improve recognition which means the camera works with the lid closed, but will not allow logging in
Hope that makes sense, can anyone help?
Hello @Alan Alden ,
Would you please tell me how things are going on your side. If you have any questions or concerns about the information I provided, please don't hesitate to let us know.
Thanks for your time and have a nice day!
This is awesome thanks.
I did this and its the only thing that fixes this issue for me, but every time I reboot it reverts back to 1.
Do you know if there is a way to make this change permanent?
This is awesome.
This is the only thing that works for my external camera for windows Hello.
But every time I reboot it reverts back to 1.
Do you know if there is a way to make this change permanent.
Only thing I can think is a group policy or something like that on your PC?
Has stayed on through multiple reboots on mine and a couple of other Surface Laptops we have here, sorry I can't be much more help on that one!
I suppose you could add the registry entry in... then take ownership with your admin account and change the permissions on the registry key to "Read-Only" for everyone. That should prevent intune from being able to modify it. It's a bush fix for sure... but it may do it.
Holy cow! Worked perfectly for me. Rebooted about a dozen times now and still working with notebook closed using either the Logitech Brio or the new Yealink camera which is half the price of the Brio but doesn't have a microphone built in.
I want you to know how much I appreciate your solution!! I upgraded to a new Surface laptop two months ago and I was so frustrated with this issue. I'm so glad and greatly appreciate you sharing your resolution!!
I am still having this same problem on my Surface Laptop 4.
The registry edit does not work, for the string HKLM\System\CurrentControlSet\Control\Power does not exist. The alternative option in device manager also doesn't work!
I am getting pretty tired of this, please help... Someone?!
Weird, my laptop is a Surface Laptop 4 and that's where I discovered the reg key.
I don't work for Microsoft so can't help much more than sharing my findings to be honest.
From what I've read it's a setting that OEMs can enable
-us/windows-hardware/customize/power-settings/power-controls-lidnotificationsarereliable
Hi! Thanks for your reply. I don't understand either. Mine is a company laptop and I got it completely new, so I guess it was a clean install. I'm starting to think that it is something I am going to have to live with :(
On my Surface Pro 7 which I used before this one, it wasn't an issue at all, so that makes me wonder...
The two latitude 3390s and the 3900 all work perfect with windows hello face. If the laptop is open, it looks for me via it's built in camera and logs me in. If the laptop is docked, it looks for me via my external camera (Lenovo 500 IR) and it logs me in. These 3 laptops all work great. Just a side note though... if I don't have an external IR camera and any of these 3 laptops are docked and closed, Windows Hello Face still looks for me, and of course cannot find me, because the lid is closed.
In regards to the 9310... When the laptop is open it looks for me via it's built in camera and logs me in. When the 9310 is closed and docked in the exact same dock\monitor\camera etc... as the 9300 that works. The 9310 does not look for me. It does not even try.
When the 3910 is closed. I'm not saying that the camera looks and can't find me. That's not what happens. I'm also not saying that the login screen shows an error where it can't initialize or start the camera. It does not do that either. What happens is that the Windows Hello Face feature is completely disabled if the 3910 laptop lid is closed. It's as if Windows Hello is not on the computer at all. It simply waits for you to ctrl-alt-del and log in.
I went into the Dell XPS 3910 BIOS and disabled the lid switch, and then Windows Hello Face works exactly as desired both when docked and undocked. It just has a side effect of the lid switch being disabled, meaning the laptop thinks the lid is always open. Dell has most certainly changed the way the lid switch works on their XPS 3910 because the 3900 does not have this issue, and the 2 Dell Latitude 3390 2in1s also do not have this issue. 152ee80cbc
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