IT Technician  

Department: Information Technology  
Full-Time
Salary: $300 - $400
Level:  Officer
Available Position: 2

Responsibilities

• Assist in managing IT hardware, software, licenses, and related assets.

• Install, configure, update, and maintain computers, servers, printers, networks, and other IT systems.

• Assist in managing staff email accounts, signatures, user profiles, access rights, and domain accounts.

• Provide technical support to staff, lecturers, students, and classrooms, including software, Wi-Fi, and other hardware-related issues.

• Coordinate and provide technical support for computer-based examinations, including system preparation, system and server testing, troubleshooting, invigilation, and reporting.

• Perform other tasks assigned by the Supervisor or Manager.

Requirements

• Degree: Bachelor's degree in Information Technology, Computer Science, or a related field.

• 1–2 years' IT support experience

• Hands-on Windows, PC/printer and software troubleshooting

• Basic networking/Wi-Fi knowledge

• User account/domain administration knowledge