Privacy Commitment
Caller ID - Block Spam Calls (“we,” “our,” “us,” or the “Company”) respects and values your privacy. This Privacy Policy explains how we handle your personal information (“Personal Information”) when you use our mobile application and/or access our website (together, the “Service”).
Your Consent
By downloading, installing, accessing, or using the App, you agree to the terms of this Privacy Policy, including the collection and use of your Personal Information as described below. If you do not agree with any part of this Privacy Policy, you must not use the App. Please uninstall and permanently remove the App from your device and stop using the Service if you do not accept these terms.
Voluntary Information
You are not required by law to provide us with any Personal Information. By using the App, you acknowledge that any Personal Information you choose to provide is given voluntarily. You also agree that we may collect, use, and retain this information as outlined in this Privacy Policy and in accordance with applicable laws and regulations.
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Caller ID - Block Spam Calls is designed to help users make smarter decisions and stay protected from unwanted or fraudulent calls. Our goal is to improve connectivity while reducing risks from spam, scams, and other harmful activities. To achieve this, we provide features such as:
Spam Reporting & Blocking: Users can report and block numbers to create a personal spam list and, in some cases, contribute to a wider community spam list. If a number receives multiple spam reports, other users will be alerted when calls from that number are received.
Live Caller ID & Spam Detection: Our Live Caller ID shows the caller’s name before you answer and warns you if the number has been flagged as spam.
Number Search (Reverse Lookup): Anyone—including non-registered users—can search a phone number to identify the caller and check whether it has been reported as spam. Contact information is used only to help identify unknown callers and prevent fraudulent or abusive calls.
These tools are designed to protect users from deceptive or abusive practices and to promote accountability and transparency in communications.
This Privacy Policy explains how we collect, use, and protect the information you share with us when using our Service. It is part of our Terms of Use, which you should review alongside this policy. Some provisions of this policy may apply only to users in certain regions, depending on local privacy laws.
In this Privacy Policy, “Personal Data” or “Personal Information” means any information that can identify you as an individual, either on its own or when combined with other data. Please read this policy carefully to understand our data practices and your rights.
This policy covers:
The information we collect, why we collect it, and how we use it
How we share your information
App permissions and their purposes
Where we store your information
How long we retain your information
Your privacy rights
Children’s privacy
How we secure your data
Updates to this Privacy Policy
How to contact us
When you use our app, we may collect two types of data:
Non-Personal Information – Data that cannot be used to identify you directly, such as device type, operating system version, IP address, country code, crash/error logs, and other technical details.
Personal Information – Data that can identify you, either on its own or combined with other information. This may include your name, phone number, email address, or contact details. If non-personal data is linked to personal data, it will be treated as personal data as long as the link exists.
Examples of Information We Collect
App Usage Data: Technical details like your device brand/model, OS version, IP address, and error logs, collected automatically to improve app performance.
Registration Data: If you register, we may collect your name, phone number, and email to provide core services and features. Some of this information may be visible to other users through advanced search and matching features.
Contact Book Data: With your permission, we may access contact names, phone numbers, and email addresses stored on your device. This information is securely stored on our servers and used only for features like caller identification. We do not share this data with third parties. You may request deletion of your contact data at any time, and we may also delete it automatically after a set period.
Cookies: We use cookies to improve your experience, analyze app usage, and enhance our services.
Reports & Suggested Names: When you report or suggest a name for a number, we collect the reported number, country code, suggested name, device ID, and IP address.
We may use third-party advertising networks and analytics services that collect certain types of data for ad personalization and performance tracking. These third parties have their own privacy policies, which we encourage you to review:
We value your privacy and only share your information when necessary to provide and improve our services. Below is how and when your information may be shared:
Service Providers and Partners
We may share your information with trusted partner companies and third-party service providers who help us operate the App, deliver features, and improve performance. These providers can use your data only to perform services on our behalf and are not permitted to use it for any other purpose.
Sharing Within the Community
Certain details, including your name, may be visible to other users in our community. For example, your name may appear during incoming calls for other users or when they perform a number search using your phone number (Caller ID).
Profile Visibility
Information from your profile, including any data you choose to share from connected social networks, will be visible to others based on your privacy settings. Your phone number will never be shown to other users unless it is already publicly available or you have chosen to share it.
Caller ID Search Feature
If you enable the Caller ID Search feature, the contact information you provide (such as names, phone numbers, and email addresses) will be securely processed and added to our directory. This processed information may appear to other registered users when they receive incoming calls or perform a number lookup.
Spam Reporting
When you report a number as spam, the reported number and related details may be included in our public spam directory, which can be viewed by other users in the community.
Social Network Integration
If you choose to connect a social network account (such as Facebook, LinkedIn, or Google), we may access certain details such as your profile name, profile link, photo, email address, and social identifier (“Social Data”). This allows us to sync and update your directory, enhance Caller ID information, and improve community accuracy. We never collect passwords or security credentials. Access to this data follows the privacy settings and permissions you have set with the respective social network, and we rely on your consent as the legal basis for collecting this information.
Phonebook Data (Optional)
If you choose to use the Caller ID feature, you may grant permission to share names, phone numbers, email addresses, and Social Data stored in your device’s contacts. This helps us enhance the directory, suggest possible matches, and improve the accuracy of Caller ID. This data is collected and processed only with your consent.
android.permission.INTERNET – Allows the app to access the internet. This is required for features like live caller ID, spam detection, syncing contact updates, and showing ads or notifications.
android.permission.ACCESS_NETWORK_STATE – Lets the app check whether the device is connected to Wi-Fi or mobile data so it can work properly and avoid unnecessary network calls.
android.permission.READ_SYNC_SETTINGS – Allows the app to read whether data synchronization is enabled on your device (for example, syncing contacts or call logs).
android.permission.MODIFY_AUDIO_SETTINGS – Allows the app to adjust sound settings (like ringtone volume or call audio) during incoming calls or alerts.
These permissions are necessary for caller ID, call management, and spam blocking features:
android.permission.CALL_PHONE – Lets the app place phone calls directly when you tap to call a number from within the app. It does not allow calling emergency numbers.
android.permission.READ_PHONE_STATE – Allows the app to check the current phone state (e.g., whether you’re on a call) and access basic device identifiers to improve caller ID functionality.
android.permission.ANSWER_PHONE_CALLS – Enables the app to answer incoming calls if you use features such as automatic call handling.
android.permission.MANAGE_OWN_CALLS – Allows the app to manage its own calls using Android’s self-managed call services.
android.permission.READ_CALL_LOG – Lets the app read your call history to display recent calls, spam reports, and call details.
android.permission.WRITE_CALL_LOG – Allows the app to update or add entries to your call log, such as marking calls as spam or adding caller names.
android.permission.READ_PHONE_NUMBERS – Gives the app access to the device’s phone number(s) for caller ID and verification.
android.permission.READ_CONTACTS – Allows the app to read the names and numbers stored in your contacts. This is essential for identifying calls and displaying contact names.
android.permission.WRITE_CONTACTS – Enables the app to update or add contact details, such as saving a caller ID result or blocking spam contacts.
Contact List
Caller ID - Block Spam Calls may access and sync your contacts from your phonebook to deliver the most accurate results through our advanced search and matching functionality. This allows us to provide relevant and confirmed match information associated with the caller ID. By using the app, you grant Caller ID - Block Spam Calls the right to use your contact information solely for this purpose. Rest assured, we do not sell, trade, or share your Personally Identifiable Information (PII) with third parties.
Additionally, to ensure the app functions properly, we request certain permissions on your mobile device. These permissions are required for the app’s functionality and will not be used for any data collection beyond what is necessary to provide the service.
android.permission.POST_NOTIFICATIONS – Allows the app to send push notifications (for example, spam alerts or missed call notifications).
android.permission.ACCESS_NOTIFICATION_POLICY – Lets the app read and manage the system’s notification settings to control how alerts are displayed.
android.permission.SYSTEM_ALERT_WINDOW – Allows the app to display caller ID pop-ups or overlays on top of other apps during incoming calls.
android.permission.USE_FULL_SCREEN_INTENT – Enables full-screen incoming call alerts even when the screen is locked.
android.permission.RECEIVE_BOOT_COMPLETED – Allows the app to start background services automatically after the device restarts (e.g., to continue spam protection).
android.permission.WAKE_LOCK – Prevents the device from going to sleep while processing important tasks like call detection or notifications.
android.permission.VIBRATE – Lets the app trigger vibration for incoming call alerts or notifications.
android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS – Allows the app to request exclusion from battery optimization so real-time caller ID and spam detection work reliably.
android.permission.WRITE_SETTINGS – Allows the app to change certain system settings (like ringtone or display preferences) if needed.
android.permission.FOREGROUND_SERVICE_PHONE_CALL – Enables the app to run a foreground service specifically for call-related tasks, ensuring caller ID works even when the app is in the background.
android.permission.SCHEDULE_EXACT_ALARM – Allows the app to schedule precise alarms or notifications (e.g., for call reminders or scheduled updates).
android.permission.READ_EXTERNAL_STORAGE – Allows the app to read media files (like caller photos or saved recordings) stored on your device.
android.permission.WRITE_EXTERNAL_STORAGE – Enables the app to save files such as logs or caller information to your device’s storage. (Note: On Android 11+, this permission is limited and often replaced by scoped storage.)
android.hardware.telephony – Declares that the app uses telephony features (like calls and SIM-based services).
android.hardware.telephony.cdma – Indicates support for CDMA networks (common in some regions).
android.hardware.telephony.gsm – Indicates support for GSM networks (used worldwide).
<queries> with package name – Allows the app to detect whether specific apps (like com.callerid.spamblocker.phonecall.callapp) are installed on the device, used for compatibility or linking features.
These permissions enable key features such as:
Real-time caller ID and spam detection
Automatic call blocking and call management
Access to contacts for number lookup and caller identification
Display of notifications, overlays, and alerts for incoming calls
Secure and efficient background processing for call detection
All permissions are requested only when necessary, and users can manage or revoke them anytime through device settings. Sensitive data (like contacts or call logs) is never sold to third parties and is used only to deliver the described features.
We maintain, process, and store your personal information on secure cloud servers located in Europe, the United States, and India. These servers are operated by the Company and our authorized affiliates and service providers.
While the privacy laws in these countries may differ from those in your own location, we ensure that your information is protected in accordance with this Privacy Policy and recognized industry security standards, even if local legal protections are less strict.
By using the Service, you agree to this international transfer and storage of your personal data.
We keep personal information only for as long as necessary to:
Meet legal, regulatory, tax, or accounting requirements
Maintain an accurate record of our interactions in case of complaints or disputes
Prepare for potential legal claims or litigation involving your data
We follow an internal data retention policy to prevent storing information indefinitely.
Information such as cookies may have separate retention periods, which are explained in our Cookie Policy.
Depending on your location (for example, if you are protected by GDPR), you may have the following rights:
Withdraw Consent – If we process your data based on your consent, you may withdraw it at any time.
Access – You can request a copy of the personal information we hold about you and details about how it is processed.
Correction – You can ask us to correct inaccurate or incomplete information.
Restriction – You can request that we limit the processing of your data in certain situations (for example, if you believe it is inaccurate or if you have objected to our use of it).
To exercise these rights, email us at (digital.mall.team01@gmail.com).
You may authorize an agent to submit a request on your behalf if you provide a signed written authorization.
For security reasons, we may need to verify your identity before acting on your request.
Where allowed by law, we may charge a reasonable fee if your request is excessive or unfounded.
Please note:
Some information, such as caller details, may come from other users or public sources.
We may continue to process such publicly available or user-provided data even if you request deletion.
You can opt out of certain features anytime using our Opt-Out Page.
Our Service is not intended for children under 13 years of age or the minimum age of consent in your country.
We do not knowingly collect personal information from minors.
If we discover that a child under the legal age has provided data, we will delete it from our records.
If you believe we have collected such information, please email us at (digital.mall.team01@gmail.com).
We use technical, organizational, and security measures to protect your personal information from unauthorized access, loss, or misuse.
This includes industry-standard encryption, secure servers, and access controls.
However, no method of transmission or storage is 100% secure.
The security of your data also depends on how you protect your own device, network, and login details.
Please keep your passwords and account details private to help protect your information.
If you believe your privacy has been violated or someone has misused our service, contact us immediately at (digital.mall.team01@gmail.com).
We may update this Privacy Policy from time to time.
If we make significant changes to how we use your personal information, we will notify you through the app, by email, or by other reasonable means.
Changes will take effect seven (7) days after we provide notice, unless a shorter period is required by law.
By continuing to use the Service after updates take effect, you agree to the revised policy.
If you have questions, concerns, or complaints about this Privacy Policy, please contact us at:
Email: (digital.mall.team01@gmail.com).
When you contact us, we will collect your email address and any information you provide to help us respond to your request.
We may keep records of our communications, including complaints and their resolution.