Welcome to TrustDial Caller, SMS Block
This app (the “App”) is provided by Oregon Coast App LLC. ("we," "us," or "our"). We value your privacy and have created this Privacy Policy to explain how your information is collected, used, shared, and protected when you use our App.
By using the App, you agree to the practices described in this Privacy Policy.
By downloading, installing, accessing, or using this App, you confirm your acceptance of the terms outlined in this Privacy Policy, including the collection and processing of your personal data (as detailed below). If you disagree with any part of these terms, you should immediately uninstall the App, delete any associated data from your devices, and discontinue its use entirely.
Please note that providing your personal information is entirely voluntary. By using this App, you acknowledge that you are willingly sharing your information for the purposes outlined in this policy and agree that we may store and use this data in accordance with relevant laws and regulations.
Our App is designed to empower users by providing tools to make informed decisions and reduce exposure to fraudulent or disruptive calls. It includes a range of features aimed at improving connectivity while minimizing deceptive and intrusive activities.
Key Features:
Spam Reporting and Blocking:
Users can flag and block unwanted calls by adding numbers to their personal or regional spam lists.
Numbers identified as spam by multiple users will trigger warnings for others receiving calls from the same number.
TrustDial Caller, SMS Block:
The Caller ID feature reveals the caller’s name before you answer the call.
Numbers flagged as spam are highlighted to help users avoid them.
Number Search (Reverse Lookup):
Users, including those not registered with the App, can search for a number on our web platform to identify unknown callers.
Information collected is solely used to assist users in identifying unknown numbers, verifying callers, and reporting or blocking fraudulent or intrusive activity.
These features aim to reduce the anonymity often exploited in deceptive telemarketing and similar practices, offering transparency and safety for users.
Important Notice: This Privacy Policy does not limit or infringe upon your legal rights, including your ability to pursue remedies or enforce those rights.
This Privacy Policy ("Policy") outlines the methods by which we collect, use, and handle your information when you interact with our Service.
Additionally, please refer to our Terms of Use, which incorporate this Privacy Policy by reference and may include other applicable policies. Unless otherwise indicated, the definitions found in our Terms of Use apply here. We prioritize your privacy and aim to maintain the highest standards for protecting user information. Please read this Privacy Policy carefully to understand our practices and your rights regarding your personal data. The terms "Personal Data" or "Personal Information" refer to any data that can uniquely identify an individual, either alone or in combination with other information. This is a master privacy policy, and some sections may only apply to individuals in specific jurisdictions.
This Privacy Policy covers:
WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW WE USE IT
HOW WE SHARE YOUR PERSONAL INFORMATION
APP PERMISSIONS AND THEIR PURPOSE
WHERE PERSONAL INFORMATION IS STORED
HOW LONG WE RETAIN THE INFORMATION WE COLLECT
YOUR RIGHTS AS A USER
CHILDREN'S INFORMATION
HOW WE PROTECT YOUR INFORMATION
UPDATES OR AMENDMENTS TO THIS PRIVACY POLICY
HOW TO CONTACT US
We collect two types of information:
1. Non-personal Information
This includes data that does not personally identify you, such as general usage statistics and device details. Non-personal data cannot directly identify you.
2. Personal Information
This is information that can identify you directly or indirectly when combined with other data. If non-personal information becomes linked with personal information, it will be treated as personal information for as long as the link exists.
The types of information we collect include:
Information on Data Collection
To provide Caller ID and spam detection services, we require access to your Contacts. This data is securely uploaded to our secure server to identify unknown callers and detect spam. We do not share your information with third parties for marketing purposes. By using our service, you consent to this data collection.
Details of Data Collected
We collect the following information from your Contact List:
Names
Phone Numbers
Email Addresses
Purpose of Data Collection
The data is collected to:
Provide caller identification services.
Detect and notify users about potential spam or fraudulent calls.
Usage of Data
Your data is securely stored on our servers and utilized for analytics to improve the accuracy of caller identification and spam detection. We do not share your data with any third parties.
Data Transmission
The collected data is securely uploaded to our server.
User Rights
We value your rights regarding your personal data. You may:
Delete Your Account: Remove your account and all associated data at any time.
Revoke Consent: Withdraw your consent for data collection and discontinue using the service.
Request Data Deletion: Request permanent deletion of your data from our servers.
For further details or to exercise your rights, contact us at michaeljamescurtis226@gmail.com.
Non-personal Information (Automatically Collected): This includes details such as your device’s brand, model, operating system version, unique device ID, IP address, country, and crash logs.
Registration Information: When you sign up, we collect your phone number, email address, and name. This data is necessary for providing app services and may be displayed to other users as part of our search and matching features.
Contact Book Information: To enhance app functionality, we may access your device’s contact list, including names, phone numbers, and email addresses. This data is securely stored on our servers, not shared with third parties, and can be deleted upon request or automatically after a specific period.
Social Data: If you sign in via Google, we may access your Google account details. This information is securely stored and not shared with third parties. It can be deleted on request or after a predetermined period.
Cookies: We utilize cookies to gather information that improves your experience, tracks engagement, and refines our services.
Reported or Suggested Names: When you report or suggest a name, we collect data like the phone number, country code, suggested name, device ID, and IP address.
Third-Party Services Data: We partner with third-party advertising platforms that may collect certain information. You can review their respective privacy policies using the links below:
AppLovin: https://www.applovin.com/privacy/
Chartboost: https://www.chartboost.com/legal/privacy-policy/
ironSource Ads: https://www.is.com/privacy-policy/
Liftoff Monetize: https://liftoff.io/privacy-policy/
Mintegral: https://www.mintegral.com/en/privacy
Unity Ads: https://unity.com/legal/privacy-policy/
mexa-ads:
Use of In-House Advertising SDK (mexa-ads :- com.mexa:mexa-ads:0.2.18)
Our app uses an internally developed advertising SDK called "mexa-ads", designed to manage and display ads within the application.
We want to be transparent about the following:
- The mexa-ads SDK is developed and maintained by our team and is fully integrated into the app package submitted to Google Play.
- It does not download or install applications from unknown sources.
- It does not load any executable code (such as .dex, .jar, or .so files) from outside of the app or from any remote server.
- The SDK does not collect any personally identifiable information (PII) from users.
We may share your information, including Personal Information, with partner companies and third-party service providers who assist us in delivering the Service. These entities are permitted to use your information solely for the purpose of supporting our operations.
We also share certain information with other users within our community. For example:
Your name may be displayed during incoming calls for other users or when they search for your phone number (Caller ID).
Your profile details, including data from linked social networks, may be visible to others based on your privacy settings. However, your phone number will remain hidden unless it is publicly available or you’ve chosen to share it.
If you enable the Caller ID Search feature, your contact details (such as names, phone numbers, and emails) will be added to our directory. Registered users with this feature enabled can access this information during incoming calls or number searches.
Numbers marked as SPAM by you may be added to our public SPAM directory and made available to other users.
If you choose to link a social network profile (e.g., Google), we may access information such as your profile picture, name, and email to sync and update both your profile and your contacts’ details. This enhances the user experience and is performed according to the permissions and security settings of the linked platform. We do not store passwords or other sensitive security details.
For the "Caller-ID" feature, we may request access to names, phone numbers, email addresses, and social data from your device’s contact list. This allows us to improve your directory, sync contact details, and suggest potential connections within our community. We collect this data only with your explicit consent.
In the event of a business merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. Additionally, we may share your information to comply with legal obligations or respond to legitimate legal processes.
User information is stored, processed, and managed through the Company and its authorized affiliates or service providers in Europe, the USA, and India. We utilize secure cloud storage provided by trusted third-party services.
Although data protection laws vary by jurisdiction, we are committed to safeguarding your Personal Information in line with this Privacy Policy and established industry standards, regardless of differing local legal requirements. By using our services, you consent to this storage and transfer arrangement.
In addition to the retention periods mentioned elsewhere in this Privacy Policy, there are instances where we may retain your Personal Information for longer, including when:
It is necessary to comply with legal, regulatory, tax, or accounting requirements.
We need records to address complaints or resolve disputes.
Legal proceedings involving your data or transactions are anticipated.
We follow an internal data retention policy to avoid indefinite storage of your Personal Information. For details regarding cookie retention, refer to our Cookie Policy.
Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including those provided under the GDPR. These rights, subject to exceptions or limitations, may include:
Right to Withdraw Consent: You can withdraw consent if it was the basis for processing your Personal Information.
Right to Access: You can request access to the Personal Information we hold about you and details on how it is processed.
Right to Correction: You can request correction of inaccurate or incomplete Personal Information.
Right to Restriction: You can ask us to limit processing of your Personal Information under specific conditions, such as if you believe the information is inaccurate or the processing is unlawful.
To exercise your rights, contact us at michaeljamescurtis226@gmail.com. If you authorize an agent to submit a request on your behalf, written consent with your signature is required. We may verify your identity to protect your privacy and security before processing your request.
We will respond promptly and in accordance with applicable laws. If additional details are necessary to verify your identity or evaluate your request, we will inform you. In some cases, where permitted by law, we may charge a reasonable fee if the request is deemed unfounded or excessive.
Please note that any information shared with the Caller ID service, including Personal Data, may already be visible or accessible to other users.
Our Service is not intended for individuals under the age of 13 or the minimum age required for providing consent without parental authorization in your country or region ("Age of Consent"). We do not knowingly collect personal information from children. If we become aware that a user is below the Age of Consent, we will take steps to delete any associated Personal Information from our systems.
To prevent misuse, we may request proof of age at any time to confirm eligibility for using the Service. If you suspect that we may have inadvertently collected information from a child, please contact us immediately at michaeljamescurtis226@gmail.com.
We are committed to safeguarding your Personal Information and have implemented appropriate technical, organizational, and security measures to protect it. Our procedures adhere to industry standards, aiming to prevent unauthorized access, loss, or misuse of user data.
However, while we take every precaution to secure your information, no system is completely immune to breaches. The security of your data also depends on your device, network, and the protection of your user IDs and passwords. We encourage you to take proactive steps to safeguard your information.
If you suspect your privacy has been compromised or believe someone has misused our Service, please notify us at michaeljamescurtis226@gmail.com.
We use your data to provide, maintain, and enhance our services, ensuring a seamless and personalized user experience. This includes:
Delivering and improving our services.
Addressing inquiries and providing support.
Processing payments and fulfilling orders.
Sending notifications via push, email, or in-app messages.
Performing data analysis and testing.
Ensuring compliance with legal requirements.
We utilize third-party analytics tools to understand how users interact with our Service. These tools, such as Firebase Analytics, rely on cookies and similar technologies. No personally identifiable information is shared with these third parties.
You have the right to access, update, and manage your personal data. This includes:
Updating and Correcting: Modifying your personal details through your account settings.
Privacy Controls: Managing data usage preferences, opting out of targeted advertising, and adjusting communication settings.
To deliver essential features and ensure smooth functionality, the app requires specific permissions. Below is an explanation of these permissions and their purposes:
Call Management
These permissions enable the app to manage and enhance call-related features, such as identifying incoming calls, managing call logs, and facilitating call-related actions:
READ_PHONE_STATE: Accesses the phone's radio state, device phone number, and other related information.
READ_CALL_LOG: Allows access to call history.
WRITE_CALL_LOG: Enables modification of call log data.
PROCESS_OUTGOING_CALLS: Monitors and modifies outgoing calls if necessary.
CALL_PHONE: Permits the app to initiate phone calls.
ANSWER_PHONE_CALLS: Enables answering of incoming calls.
MANAGE_OWN_CALLS: Allows management of the app's own call operations.
READ_PHONE_NUMBERS: Provides access to the device's stored phone numbers.
CONFIGURE_PHONE_ACCOUNT: Allows configuring phone accounts for call management.
SMS Management
These permissions facilitate interaction with SMS and MMS features, such as verification, spam filtering, or integrating messaging services:
WRITE_SMS: Allows the modification or deletion of stored SMS messages.
READ_SMS: Grants access to read stored SMS messages.
SEND_SMS: Enables sending of SMS messages.
RECEIVE_SMS: Allows reception and processing of incoming SMS messages.
RECEIVE_MMS: Permits receiving and processing of MMS messages.
Contact Management
These permissions allow access to and modification of contact data for features like automatic caller matching and integration with contact management systems:
READ_CONTACTS: Grants access to read contact data.
WRITE_CONTACTS: Enables modification of contact details.
Device Information and Network Access
These permissions help gather information about the device's network status, which is essential for app functionality, updates, and server communication:
ACCESS_WIFI_STATE: Provides access to details about Wi-Fi networks.
CHANGE_WIFI_STATE: Allows modification of Wi-Fi connectivity settings.
INTERNET: Grants permission to access the internet and check network connections.
CHANGE_NETWORK_STATE: Enables changing the device's network connectivity status.
ACCESS_NETWORK_STATE: Provides access to network connectivity information.
RECEIVE_BOOT_COMPLETED: Allows the app to detect when the device has booted.
User Interface and Notifications
These permissions enable overlays, notifications, and background operations necessary for features like call alerts and continuous background services:
SYSTEM_ALERT_WINDOW: Allows floating notifications to be displayed.
FOREGROUND_SERVICE: Enables running a foreground service for ongoing tasks.
USE_FULL_SCREEN_INTENT: Allows the display of system-level full-screen dialogs.
POST_NOTIFICATIONS: Enables creation, display, and management of notifications.
REQUEST_IGNORE_BATTERY_OPTIMIZATIONS: Requests exemptions from battery optimization restrictions.
ACCESS_NOTIFICATION_POLICY: Grants access to Do Not Disturb policies and priority notification settings.
WRITE_SETTINGS: Permits modification of system settings, such as changing ringtones and notification preferences.
VIBRATE: Allows control of the device's vibration motor.
Additional Permissions
These permissions support supplementary features for enhanced usability:
RECORD_AUDIO: Enables access to the microphone for voice-related features.
DISABLE_KEYGUARD: Temporarily disables the lock screen, useful for managing incoming calls.
WAKE_LOCK: Prevents the device from entering sleep mode or allows it to wake from sleep for essential tasks.
Residents of the European Economic Area (EEA), Brazil, and California are entitled to additional rights regarding their personal data. You may exercise these rights by contacting us at michaeljamescurtis226@gmail.com. These rights include the ability to:
Verify your identity.
Request access to, correction, or deletion of your personal data.
Opt-out of the sale of personal data, as defined under the California Consumer Privacy Act (CCPA).
Object to specific data processing activities.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. For any significant changes, we will notify you via the app. By continuing to use our services after such updates, you accept the revised terms of the Privacy Policy.
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please reach out to us at michaeljamescurtis226@gmail.com.