Caller-ID ("showcallerid.com", "our", "we", "us" or the "Company") is committed to respect the privacy and Personal Information of the users ("user" or "you") in connection with the use of our mobile application and/or by accessing our website https://showcallerid.com/ (collectively the "Service").
Your Consent – please read carefully.: By downloading, installing, accessing and/or using the App you agree to the terms and conditions set forth in this Privacy Policy, including to the collection and processing of your Personal Information (as defined below). If you disagree to any term hereof, you may not download, install, access or use the App, and must promptly and permanently remove the App and any part thereof from your systems and devices, and cease any and all use thereof.
Please note: you are not obligated by law to provide us with any Personal Information. You hereby acknowledge and agree that you are providing us with Personal Information at your own free will, for the purposes described herein, and that we may retain such Personal Information in accordance with this Privacy Policy and any applicable laws and regulations.
Our Service
Our Service is primarily designed to empower consumers to make informed decisions and deter illegal and fraudulent calling activities.
Our Service plays a key role in enhancing connectivity and thwarting intrusive and fraudulent calls, by introducing a variety of smart features that empower consumers to make informed decisions and reduce the risks of the user community from being targeted by malicious or misleading activities. These features include:
Reporting and blocking spam: our users can choose to report and block numbers to be added to their personal spam call list, and potentially a regional spam call list. In the event a particular number was reported as spam by a certain number of users, other users will be notified if they receive a call from that same number.
Live Caller ID and Spam detection: our Live Caller ID displays the name of the caller before the consumer answers the call, and flags if the number was reported as spam.
Number search (reverse lookup): individuals, including those who are not registered users with Caller-ID, may manually search a number on a web-based platform in order to ascertain the identity of the caller and whether a number was reported as spam. The contact information collected by Sync.ME is used solely to empower individuals to identify incoming calls from unknown sources, identify unknown numbers through the use of reverse numeric lookup, as well as to report and block fraudulent, intrusive or inappropriate calls.
We designed our features to better respond to deceptive and abusive practices aided by anonymity, both in telemarketing as well as in other abusive or deceptive practices (such as abusive calls).
Our goal is to promote consumer privacy by allowing them to know who is calling them, as well as to promote accountability throughout the industry.
Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or means of enforcement.
THIS PRIVACY POLICY
This privacy policy ("Privacy Policy") outlines our practices with respect to the information we collect from you when you use the Service, and the manners in which we use such information.
In addition to this Privacy Policy, please also review our Terms of Use, in which this Privacy Policy is incorporated thereto by reference, along with such other policies of which you may be notified by us from time to time. The definitions in our Terms of Use apply to this Privacy Policy unless stated otherwise. We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices and your rights in relation to personal data. "Personal Data" or "Personal Information" means any information that can be used, alone or together with other data, to uniquely identify any living human being. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions.
In this Privacy Policy you will learn about:
WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
HOW WE SHARE YOUR PERSONAL INFORMATION
APP PERMISSION AND THEIR USE
WHERE DO WE STORE PERSONAL INFORMATION.
FOR HOW LONG DO WE RETAIN THE INFORMATION WE COLLECT?
USER RIGHTS
CHILDREN'S INFORMATION
HOW DO WE SAFEGUARD YOUR INFORMATION?
UPDATES OR AMENDMENTS TO THE PRIVACY POLICY
HOW TO CONTACT US
WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
When you interact with our mobile app We may collect two types of data and information from our Users
(i) Non-personal Information: Which is non-identifying and non-identifiable information, without particular reference to the identity of the User from which such information was collected.
(ii) Personal Information: Which is individually identifiable information that identifies an individual, or may with reasonable effort identify an individual, either alone or in combination with other information, or may be of private or sensitive nature. For the avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists. Personal and Non-personal Information which is being gathered in connection with the App may consist of the following:
We collect Non-personal Information through your use of the App: We may automatically collect and the User may automatically provide us with certain technical Non-personal Information and aggregated usage information, such as the User’s mobile device brand and model, operating system type and version,unique device identifiers and descriptions,Internet protocol (IP) address, country code, crash and error logs, etc.
Registration Data: When registering to the App, the User will be asked to provide his/her phone number,email and name, which will be used in order to allow us to provide our Users with the App’s services and experience. Such information may be provided to other Users via the Advanced Search Functionality and Matching Functionality, as a confirmed match to such relevant User’s contact information.
Contact BooK: Information stored on your device phonebook directory (e.g. phone number, email address and name of your contacts). We store this information on our data server and process this data. We do not share this data with any third party and you can contact us if you want to delete your data. After a certain time of period we may automatically delete this data.
Cookies: Our services utilize cookies to collect information to enhance user experience, understand user engagement and improve our services.
Report and suggested Name Data: when you report or suggest a name we collect the number, country code, suggested name, reported name, device id and ip address.
Data Collected By Third Party Services. Since we are using third party advertising sdk in our app. They may collect certain types of data for details please read their privacy policy given below.
AppLovin:https://www.applovin.com/privacy/
Chartboost: https://www.chartboost.com/legal/privacy-policy/
ironSource Ads:https://www.is.com/privacy-policy/
Liftoff Monetize: https://liftoff.io/privacy-policy/
Mintegral:https://www.mintegral.com/en/privacy
myTarget:https://target.vk.ru/help/partners/mob/gdpr_compliant/en
Unity Ads: https://unity.com/legal/privacy-policy
HOW WE SHARE YOUR PERSONAL INFORMATION
Our partner companies and third-party professional service providers have permission to utilize the information exclusively for the purpose of delivering the Service to you.
We disclose your information, including Personal Information, to fellow users within our community. Your name may appear during incoming calls for other users or when they conduct a numeric search using your phone number (Caller ID).
Details from your profile, including data obtained from your social network, will be accessible to other users based on the settings you've set for your privacy.
Other users won't see your phone number unless it was already publicly available or if you've chosen to share it explicitly.
When you enable the Caller ID Search feature, the contact information you've provided (such as full names, phone numbers, and email addresses) will undergo processing in our directory. This processed information will be accessible to other users who are also registered and using this feature, appearing during incoming calls or when conducting a numeric search.
If you choose to report a phone number as SPAM, it might become part of our public SPAM directory, which is accessible to users within our community.
If you opt to share your social network identifier (like Facebook, Google+, LinkedIn, VK), we can access and utilize information available or stored in those services linked to your profile or contacts (such as social identifier, profile link, profile image, name, and emails - collectively termed "Social Data"). This allows us to integrate and synchronize this data with yours and your contacts' information, enriching our users' experiences and updating your and your contacts' information. Retrieval of such data adheres to security restrictions and permissions set by the respective platform. We don't store or process password or security-related information. Our legal basis for collecting this Personal Information is based on your consent.
If you choose to use the "Caller-ID" feature, you'll be asked to share names, phone numbers, email addresses, and Social Data from your device's phonebook. This helps improve your directory, sync information, and enables us to suggest potential connections within our community. We collect this information based on your consent.
APP PERMISSION AND THEIR USE
PERMISSION
Default SMS
android.permission.READ_SMS: This permission allows the Caller ID app to access and read SMS messages already stored on the user’s device.
android.permission.RECEIVE_SMS: This permission enables the Caller ID app to monitor the device for incoming SMS messages.
android.permission.SEND_SMS: This permission allows the Caller ID app to send SMS messages on behalf of the user.
android.provider.Telephony.SMS_RECEIVED: This permission lets the Caller ID app detect and respond when new SMS messages are received on the device.
BLUETOOTH_CONNECT
Necessary for connecting to paired Bluetooth devices.
Required to be able to connect to paired Bluetooth devices
VIBRATE
Control vibrator
Allows the application to control the vibrator.
android.permission.SYSTEM_ALERT_WINDOW
display system-level alerts
Allows an application to show system-alert windows. Malicious applications can take over the entire screen of the phone.
android.permission.USE_FULL_SCREEN_INTENT
required for full screen intents in notifications.
Required for apps targeting Build.VERSION_CODES.Q that want to use notification full screen intents.
android.permission.RECEIVE_BOOT_COMPLETED
automatically start at boot
Allows an application to start itself as soon as the system has finished booting. This can make it take longer to start the phone and allow the application to slow down the overall phone by always running.
android.permission.WAKE_LOCK
prevent phone from sleeping
Allows an application to prevent the phone from going to sleep.
android.permission.WRITE_SETTINGS
modify global system settings
Allows an application to modify the system's settings data. Malicious applications can corrupt your system's configuration.
android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS
permission for using Settings.ACTION_REQUEST_IGNORE_BATTERY_OPTIMIZATIONS.
Permission an application must hold in order to use Settings.ACTION_REQUEST_IGNORE_BATTERY_OPTIMIZATIONS.
android.permission.GET_ACCOUNTS
list accounts
Allows access to the list of accounts in the Accounts Service.
android.permission.READ_SYNC_SETTINGS
read sync settings
Allows an application to read the sync settings, such as whether sync is enabled for Contacts.
android.permission.WRITE_CONTACTS
write contact data
Allows an application to modify the contact (address) data stored on your phone. Malicious applications can use this to erase or modify your contact data.
android.permission.READ_CONTACTS
read contact data
Allows an application to read all of the contact (address) data stored on your phone. Malicious applications can use this to send your data to other people.
android.permission.READ_PHONE_NUMBERS
Allows reading of the device's phone number(s).
Allows read access to the device's phone number(s). This is a subset of the capabilities granted by READ_PHONE_STATE but is exposed to instant applications.
android.permission.READ_CALL_LOG
Grants read access to the user's call log.
Allows an application to read the user's call log.
android.permission.WRITE_CALL_LOG
Allows writing to (but not reading) the user's call log.
Allows an application to write (but not read) the user's call log data.
android.permission.CALL_PHONE
Directly call phone numbers
Allows the application to call phone numbers without your intervention. Malicious applications may cause unexpected calls on your phone bill. Note that this does not allow the application to call emergency numbers.
android.permission.MANAGE_OWN_CALLS
Enables a calling app to manage its own calls.
Allows a calling application which manages its own calls through the self-managed Connection Service APIs.
android.permission.READ_PHONE_STATE
Read phone state and identity
Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to and so on.
android.permission.ANSWER_PHONE_CALLS
Permits an app to answer incoming phone calls.
Allows the app to answer an incoming phone call.
android.permission.PROCESS_OUTGOING_CALLS
Intercept outgoing calls
Allows applications to process outgoing calls and change the number to be dialed. Malicious applications may monitor, redirect or prevent outgoing calls.
android.telecom.action.CONFIGURE_PHONE_ACCOUNT
Default permission
Default permission from android reference
android.permission.POST_NOTIFICATIONS
Allows an app to post notifications.
Allows an app to post notifications
android.permission.ACCESS_NOTIFICATION_POLICY
Marker permission for accessing notification policy.
Marker permission for applications that wish to access notification policy.
android.permission.INTERNET
Full Internet access
Allows an application to create network sockets.
android.permission.CHANGE_WIFI_STATE
Change Wi-Fi status
Allows an application to connect to and disconnect from Wi-Fi access points and to make changes to configured Wi-Fi networks.
android.permission.CHANGE_NETWORK_STATE
Change network connectivity
Allows applications to change network connectivity state.
android.permission.ACCESS_NETWORK_STATE
view network status
Allows an application to view the status of all networks.
android.permission.ACCESS_WIFI_STATE
view Wi-Fi status
Allows an application to view the information about the status of Wi-Fi.
com.android.vending.BILLING
application has in-app purchases
Allows an application to make in-app purchases from Google Play.
com.google.android.gms.permission.AD_ID
application shows advertisements
This app uses a Google advertising ID and can possibly serve advertisements.
com.ikame.android.bind.sdk_connection
Default permission
Default permission from android reference
android.permission.READ_BASIC_PHONE_STATE
allows read-only access to basic phone state information.
Allows read only access to phone state with a non Sensitive permission, including the information like cellular network type, software version.
com.google.android.c2dm.permission.RECEIVE
Receive push notifications
Allows an application to receive push notifications from the cloud.
com.applovin.array.apphub.permission.BIND_APPHUB_SERVICE
Default permission
Default permission from android reference
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
permission defined by google
A custom permission defined by Google.
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
allow applications to access advertising service attribution
This enables the app to retrieve information related to advertising attribution, which can be used for targeted advertising purposes. Apps can gather data about how users interact with ads, such as clicks or impressions, to measure the effectiveness of advertising campaigns.
android.permission.ACCESS_ADSERVICES_AD_ID
allow the app to access the device's advertising ID.
This ID is a unique, user-resettable identifier provided by Google's advertising services, allowing apps to track user behaviour for advertising purposes while maintaining user privacy.
android.permission.ACCESS_ADSERVICES_TOPICS
allow applications to access advertising service topics
This enables the app to retrieve information related to advertising topics or interests, which can be used for targeted advertising purposes.
android.permission.FOREGROUND_SERVICE
enables regular apps to use Service.startForeground.
Allows a regular application to use Service.startForeground.
com.callerid.callapp.spamcallblocker.contacts.debug.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Default permission
Default permission from android reference
Our app requires certain permissions to provide core functionalities of Default Home App.
QUERY_ALL_PACKAGES: This permission requires access to installed applications to display an app drawer, manage shortcuts, and allow users to launch apps seamlessly. This is essential for core functionality, ensuring a smooth and intuitive home screen experience.
BIND_APP-WIDGET: This permission allows the app to create and manage home screen widgets. It is necessary for enabling users to add a widget for quick access to app features.
REQUEST_DELETE_PACKAGES: This permission allows the app to request the deletion of other installed apps. We use this to help users manage and uninstall unnecessary applications directly from our Caller ID (Default Home App).
EXPAND_STATUS_BAR: This permission allows the app to expand or collapse the status bar programmatically. We use this to provide a seamless user experience when interacting with system UI elements.
WHERE DO WE STORE PERSONAL INFORMATION AND HOW WE KEEP IT SECURE ?
Information regarding the Users will be maintained, processed and stored by the Company and our authorized affiliates and service providers in Europe, USA, and India as necessary, in secured cloud storage provided by our Third-Party Services. While the data protection laws in the above jurisdictions may be different than the laws of your residence or location, please know that the Company, its affiliates and service providers that store or process your Personal Information on the Company’s behalf are each committed to keep it protected and secured, in accordance with this Privacy Policy and industry standards, regardless of any lesser legal requirements that may apply in their jurisdiction. You hereby agree to the storage location and transfer of information as described hereunder.
FOR HOW LONG DO WE RETAIN THE INFORMATION WE COLLECT?
Apart from the previously mentioned retention periods, there are situations where we might retain your Personal Information for extended durations. This can occur under specific circumstances, such as:
Meeting legal, regulatory, tax, or accounting requirements
Maintaining an accurate record of your interactions with us in case of complaints or disputes
When a potential litigation involving your Personal Information or dealings is reasonably anticipated.
To ensure that we don't retain your Personal Information indefinitely, we adhere to an internal data retention policy. Concerning the retention of cookies, you can find more detailed information in our cookie policy
To ensure that we don't retain your Personal Information indefinitely, we adhere to an internal data retention policy. Concerning the retention of cookies, you can find more detailed information in our Cookie policy.
USER RIGHTS
Certain rights, applicable to specific individuals (with potential exemptions or derogations), are as follows (some solely applicable to individuals protected under GDPR):
To exercise these rights, please contact us at Jacubpinto@gmail.com. You have the option to utilize an authorized agent for submitting a request on your behalf, provided you grant the agent written permission bearing your signature. For safeguarding your privacy, we may verify your identity before fulfilling your request. We will make reasonable efforts, subject to legal considerations, to promptly address your request or notify you if further information is necessary. Prior to processing your request, we may seek additional information to confirm your identity and for security purposes
You have the right to withdraw consent to the processing, where consent is the basis of processing.
You have the right to access the Personal Information that we hold and request further details about how we process it, under certain conditions.
You have the right to demand rectification of inaccurate Personal Information about you. We will promptly correct any information found to be incorrect.
You have the right to demand that we restrict the processing of your Personal Information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your Personal Information is inaccurate.
Where permitted by law, we reserve the right to charge a fee, particularly if your request is deemed unfounded or excessive. Should your request potentially impede the rights and freedoms of others or if handling your request differently is legally permissible, we will address it to the fullest extent in compliance with the law.
It's important to note that the information, including Personal Data provided by you to Caller ID, might have already been provided or will be provided by other users. Additionally, caller ID APP .net may collect this information independently or from alternative sources, including public or publicly available data sources. Processing such information, even if sourced from other users or other channels, shall not breach our Terms of Use or your rights. Even if you request deletion of contact details previously uploaded to the App, this processing will not be considered a breach. You can easily opt-out through our opt-out page, available here
CHILDREN'S INFORMATION
Our Service is not intended for minors below the age of 13 years or otherwise below the legal age for providing consent that is not subject to authorization by the holder of parental responsibility, in accordance with the laws in the jurisdiction your reside ("Age of Consent"), and we will not knowingly collect personal information from children. If we become aware that a user is under the age of Age of Consent, we reserve the right to remove the Personal Information from our files and systems. We reserve the right to request proof of age at any stage so that we can verify that children are not using the Service. If you believe that we might have any such information, please contact us at Jacubpinto@gmail.com.
HOW DO WE SAFEGUARD YOUR INFORMATION?
We take great care in implementing and maintaining the security of the Service and your information and we have implemented appropriate technical, organizational and security measures designed to protect your Personal Information. We employ industry standard procedures and policies to ensure the safety of our users' information, and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
If you feel that your privacy was not treated in accordance with our Privacy Policy, or if any person attempted to abuse our service or acted in an inappropriate manner, please contact us directly at Jacubpinto@gmail.com.
UPDATES OR AMENDMENTS TO THE PRIVACY POLICY
We retain the right to modify this Privacy Policy at any time, so we recommend revisiting this page regularly. In the event of significant alterations in the use of your Personal Information, differing from what was originally communicated during collection, we will notify you about these changes via the Service, email to the provided address, or through other means. To the fullest extent permitted by law, such substantial changes will become effective seven (7) days after the notice is made available through any of the aforementioned methods. Otherwise, all other modifications to this Privacy Policy become effective as of the "Last Revised" date. Your continued use of the Service following the Last Revised date signifies your acceptance of and agreement to abide by those changes.
HOW TO CONTACT US
If You contact our customer support team, we will receive Your email address, as well as the information You send to us to help resolve Your query. We will keep records of our communications with You, including any complaints that we receive from You about the Services, other Users (and from other Users about You). You can also send Your enquiries (including in relation to any grievances) via email to Jacubpinto@gmail.com.
Have any Questions?
If you have any questions (or comments) concerning this Privacy Policy, you are welcome to send us an email at Jacubpinto@gmail.com, and we will make an effort to reply within a reasonable timeframe. By contacting us or downloading and using the App, you represent that you are free to do so and that you will not knowingly provide Company with information that infringes upon third parties’ rights, including any intellectual property rights or privacy rights. You further acknowledge that notwithstanding anything herein to the contrary, any and all rights, including intellectual property rights in the App, its output or any derivative thereof, shall belong exclusively to the Company as further specified in the EULA, and Company may use or refrain from using any such information at its sole discretion.