Privacy Policy for TRUE DIALER – CALLER ID & SPAM PROTECTION
Last Updated: 16 December 2025
TRUE DIALER – CALLER ID & SPAM PROTECTION (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our app, including caller identification, spam call blocking, call management, and SMS protection features. We have written this policy in clear language so that all users can understand how their information is handled.
By installing or using this app, you agree to the practices described in this Privacy Policy.
TRUE DIALER – CALLER ID & SPAM PROTECTION is designed to help users identify incoming calls, block spam and scam calls, manage call and message activity, and communicate safely. To provide these services accurately and in real time, the app must process certain personal and technical information. This Privacy Policy explains what information we collect, why it is needed, how long it is kept, and what rights you have over your data.
For global data protection laws, the Data Controller is responsible for your personal data. If you have any questions, concerns, or requests regarding your personal data or privacy rights, you may contact us at:
Support Email: ericberg.leeds@gmail.com
When you enable caller identification and advanced search features, the app may access your contacts list to help identify incoming callers and improve search and matching accuracy. By granting this permission, you allow the app to process contact information solely as part of delivering these services.
Contact data is used only to provide caller ID, enhanced search, and matching functionality. We do not sell, trade, or share your contacts or any personally identifiable information with third parties.
Contact access is optional and can be revoked at any time through your device settings.
SMS Access and Protection
TRUE DIALER – CALLER ID & SPAM PROTECTION requests SMS-related permissions (READ_SMS, RECEIVE_SMS) because Android requires these permissions for apps that provide real-time spam SMS detection and protection.
This permission is used only to automatically analyze incoming SMS messages for spam, scam, phishing, or fraudulent patterns. SMS processing occurs locally or securely and is fully automated.
The app may collect a device identifier to uniquely and accurately record spam reports, suggested caller names, and related service improvements. This helps prevent duplicate entries and ensures reliable spam detection.
Device identifiers are used strictly for operational and security purposes and are not used for advertising, tracking, or sharing with third parties.
Below is a detailed list of permissions the app may request, along with why each permission is needed and how it is used.
android.permission.INTERNET – Allows the app to securely connect to online services. Needed to fetch spam call databases, update caller ID information, enable cloud spam detection, load ads (if used), and receive updates.
android.permission.ACCESS_NETWORK_STATE – Detects if the device is connected to the internet and the connection type, ensuring stable performance and protection.
android.permission.ACCESS_WIFI_STATE – Checks Wi-Fi status and signal strength to improve performance.
android.permission.CHANGE_WIFI_STATE – Enables limited control over Wi-Fi to maintain stable service during updates.
android.permission.CHANGE_NETWORK_STATE – Helps the app handle changes in network conditions.
android.permission.READ_CONTACTS – Reads saved contact names and phone numbers to identify incoming callers.
android.permission.WRITE_CONTACTS – Used if the user manually updates or saves caller information; never used automatically.
android.permission.READ_PHONE_NUMBERS – Accesses phone number details needed for accurate identification.
android.permission.READ_PHONE_STATE – Detects call states (ringing, active, ended) to display caller ID and block spam calls.
android.permission.CALL_PHONE – Allows making calls only when the user explicitly initiates them within the app.
android.permission.CALL_PRIVILEGED – Used for advanced system call handling where supported.
android.permission.ANSWER_PHONE_CALLS – Allows automatic rejection or blocking of spam calls.
android.permission.PROCESS_OUTGOING_CALLS – Helps analyze outgoing calls to prevent fraud.
android.permission.MANAGE_OWN_CALLS – Lets the app manage spam blocking without interfering with normal phone use.
android.permission.READ_CALL_LOG – Reads call history to detect spam patterns and improve caller ID accuracy.
android.permission.WRITE_CALL_LOG – Updates call records when needed for spam labeling.
android.permission.READ_SMS / RECEIVE_SMS / android.provider.Telephony.SMS_RECEIVED – Detects spam SMS in real time.
android.permission.SEND_SMS – Used only when explicitly sending SMS through the app.
android.permission.POST_NOTIFICATIONS / VIBRATE / USE_FULL_SCREEN_INTENT / ACCESS_NOTIFICATION_POLICY / SYSTEM_ALERT_WINDOW – Displays incoming calls, spam alerts, and other notifications.
android.permission.FOREGROUND_SERVICE / WAKE_LOCK / SCHEDULE_EXACT_ALARM / REQUEST_IGNORE_BATTERY_OPTIMIZATIONS / RECEIVE_BOOT_COMPLETED / WRITE_SETTINGS / READ_SYNC_SETTINGS – Supports background services, spam protection, alarms, and system integration.
android.permission.READ_EXTERNAL_STORAGE – Access limited to user-selected media such as profile images.
com.google.android.gms.permission.AD_ID – Used for displaying ads (if applicable) and respects user advertising preferences.
All permissions are used only for their stated purposes and only when related features are active. Users can grant, deny, or revoke permissions at any time through Android settings. Some features may be limited if required permissions are disabled.
We may collect:
Personal Data
Phone numbers
Contact names (if permitted)
Call logs
Call state information
Device identifiers
IP address and network information
Non-Personal Data
Crash logs
App performance data
Anonymized usage statistics to improve service reliability and security
We use your information to:
Identify callers
Block spam and scam calls
Detect spam SMS
Send notifications
Improve caller identification accuracy
Prevent fraud
Enhance app security and reliability
Your data is never used for unrelated purposes.
For users in the European Union and GDPR regions, we process data based on:
Your consent (when you grant permissions)
Contract necessity (to provide services)
Legitimate interests (fraud prevention and security)
Legal obligations where required
We do not sell personal data. Limited information may be shared with trusted service providers strictly to operate app features. All partners must protect data and only use it for authorized purposes.
Data such as call logs, spam reports, and communication metadata is stored only as long as necessary to provide the service and maintain detection accuracy.
Analytics and performance data may be retained for improving app stability and security.
You may request deletion of your data at any time.
You can request details about how we collect and use your data.
You can request corrections of inaccurate or incomplete personal data.
You can request deletion of your personal data at any time.
You can disable optional analytics or advertising through device settings.
Users may request:
Access to personal data
Correction of inaccurate data
Deletion of personal data
Restriction or objection to processing
Data portability
Withdrawal of consent
Users have the right to:
Know what personal data is collected
Request deletion of personal data
Request disclosure of data sharing
Opt out of the sale of personal data (we do not sell data)
Receive equal service regardless of exercising privacy rights
Users may:
Confirm data processing
Access, correct, or delete personal data
Opt out of targeted advertising
Users may request:
Access to their personal data
Correction of inaccurate information
Deletion of personal data
Data portability
Withdrawal of consent
You may lodge a complaint with your local data protection authority if you believe your privacy rights have been violated. You may also contact us directly for assistance.
This app is not intended for children under 13 years of age, and we do not knowingly collect personal data from children.
We implement appropriate technical and organizational measures to protect your data, including:
Encryption
Secure servers
Access controls
Monitoring systems
Your data may be processed on servers located outside your country. Where this occurs, legally approved safeguards such as Standard Contractual Clauses are used to protect your information.
We use third-party services to support app functionality, analytics, monetization, and performance. These services may collect limited data to provide their functions.
Sensitive information such as call content, contacts, SMS messages, or private communications is never shared with advertising networks.
Third-Party Services and Privacy URLs:
Google Firebase (Analytics & Crash Diagnostics)
Privacy Policy: https://firebase.google.com/support/privacy
Google Analytics
Privacy Policy: https://policies.google.com/privacy
Google AdMob
Privacy Policy: https://policies.google.com/privacy
Google Play Services
Privacy Policy: https://policies.google.com/privacy
Meta Audience Network
Privacy Policy: https://www.facebook.com/privacy/policy
Liftoff Monetize
Privacy Policy: https://liftoff.io/privacy-policy/
Mintegral
Privacy Policy: https://www.mintegral.com/en/privacy/
AppLovin
Privacy Policy: https://www.applovin.com/privacy/
Unity Ads
Privacy Policy: https://unity.com/legal/privacy-policy
Our app may offer optional subscriptions for premium features such as advanced spam blocking, enhanced caller identification, and an ad-free experience.
All payments are processed securely through Google Play Billing. We do not collect or store payment card information.
Subscriptions may be available weekly, monthly, or yearly and automatically renew unless canceled.
Free trial subscriptions automatically convert into paid subscriptions unless canceled before the trial ends.
You can cancel anytime through Google Play account settings. Deleting the app does not cancel active subscriptions.
Refund requests must be handled through the Google Play Store support according to Google’s refund policies.
Active subscriptions and purchases can be restored using the same Google account.
We may receive limited purchase status information such as subscription status, plan type, and purchase date. We do not receive payment card details.
For privacy questions, requests, or concerns, please contact:
Support Email: ericberg.leeds@gmail.com