Last Updated: March 20, 2025
Your Privacy Is Important to Us
Welcome to Caller ID Name: Location & SMS. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains clearly how we collect, use, and safeguard your data when you use our app. We believe in transparency and giving you full control over your information.
Our goal is to ensure a safe, secure, and trustworthy experience for every user.
If you have any questions or concerns about your data or this policy, please feel free to contact us anytime — we're here to help.
What Information We Collect
To provide and improve our services, we collect both the information you provide directly and data collected automatically when you use the app.
When you sign up or use our services, we may collect personal details based on the type of account:
For Individual Users:
First name and last name
Email address and phone number
(Optional) Profile photo, birthday, gender, and address
For Business Accounts:
Company name and business email
Company description and category
Website and business location details (city, zip code, state, country)
This information helps us personalize the app experience and offer features suited to your needs.
Device & Usage Data:
We automatically collect technical data from your device, including:
IP address
Device model and operating system
Screen resolution and time zone
Mobile carrier and network type
Advertising identifiers (GAID for Android, IDFA for iOS)
Cookies: We may use cookies and similar technologies to improve your experience, understand app usage, and deliver relevant features.
3) Information from Third Parties
Social Login Services:
If you log in using a third-party platform (e.g., Google), we collect your basic profile information and login ID from that service.
Partners & Analytics Services:
We may receive additional insights from trusted partners or analytics services like Firebase to improve app performance and user experience.
Public Sources:
In some cases, we may also use publicly available data to better understand our users and improve our services.
By signing up or creating a profile on our app, you give your clear consent for the collection and use of your personal information as described in this Privacy Policy.
We use the personal information we collect to provide a safe, personalized, and efficient experience. Specifically, your data may be used to:
✅ Improve Our Services
To operate, maintain, and improve the performance and quality of our features and functionality.
🎯 Personalize Your Experience
To customize content, recommendations, and advertisements based on your preferences and usage behavior.
👤 Manage Your Account
To support account registration, login, profile management, and access to user-specific features.
📢 Communicate With You
To send important updates, respond to inquiries, provide customer support, and deliver promotional offers or alerts via email, push notifications, or in-app messages.
With Your Consent: We only share your data with third parties when you have given us clear and explicit permission.
With Trusted Service Providers: We work with third-party partners who help us deliver and improve our services (e.g., customer support, analytics, or payment processing). These partners are required to protect your information and use it only as instructed.
For Legal Reasons: We may disclose your data to comply with legal obligations or protect our rights, users, and the public if required by law.
Business Transfers: If our business is involved in a merger, acquisition, or sale, your information may be shared as part of that transaction.
Public Sharing: If you choose to share content or information in public areas of the app (such as profile details or comments), it may be visible to others.
We respect your privacy and provide you with full control over your personal information. You have the following rights:
Access: You can view the personal information we have collected about you at any time.
Correction: You can update or correct your information directly through your account settings.
Deletion: You may request to delete your personal data, subject to any legal or operational requirements.
Opt-Out: You can choose to stop receiving marketing or promotional communications from us.
Privacy Settings: You can manage your privacy preferences and permissions within the app settings.
If you need help with any of these actions, you can contact our support team for assistance.
If you are a resident of the European Union, you have specific rights under the General Data Protection Regulation (GDPR). These include:
Right to Access: You can request confirmation and access to the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): In certain cases, you can request that we delete your personal data.
Right to Restrict Processing: You can request a restriction on how we use your personal data.
Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Right to Object: You can object to the processing of your data, especially for direct marketing purposes.
Rights Related to Automated Decision-Making: You can request human intervention and challenge decisions made solely by automated processes.
To exercise any of these rights, please contact us at qteck45@gmail.com.
If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request information about what personal data we collect, use, disclose, or sell.
Right to Access: You can request a copy of the personal data we have about you.
Right to Delete: You can request deletion of your personal information, subject to legal exceptions.
Right to Opt-Out: You can instruct us not to sell your personal data to third parties.
Right to Non-Discrimination: You have the right to receive equal service and price, even if you exercise your privacy rights.
To submit a CCPA request, please contact us at qteck45@gmail.com.
To provide its core features, Caller ID Name: Location & SMS requests certain permissions. These permissions ensure smooth operation, better performance, and a complete user experience:
📞 Call Management: Allows the app to access call logs, manage call history, answer calls, and handle incoming/outgoing calls for features like caller ID, call blocking, and call tracking.
💬 SMS Management: Enables reading, sending, and organizing SMS/MMS messages to support spam detection, default messaging functions, and message organization.
👥 Contacts Access: Used to identify incoming callers by matching them with your phonebook contacts and displaying accurate caller information.
🌐 Network & Notifications: Grants internet access, supports real-time spam database updates, displays system notifications, and delivers important alerts and updates.
⚙️ Other Essential Permissions
Wake lock (to keep the screen active during important tasks)
Background operation (to ensure caller ID and spam protection work at all times)
Overlay permission (to show caller info on top of other apps)
These permissions are necessary to deliver the full functionality of the app and to ensure a secure, personalized, and seamless user experience.
You are in full control of your data. Here's how you can manage your personal information:
Edit Account Details: Update your profile, contact information, and preferences anytime through the app’s settings.
Privacy Settings: Adjust your privacy preferences, such as opting out of targeted ads or managing notification and data sharing settings.
Access, Update, or Delete Data: You may contact us at any time to access, correct, or request the deletion of your personal information.
To request account deletion, please visit: 🔗 https://qteck.in/v1/
If you need further assistance, feel free to email our support team at: 📧 qteck45@gmail.com.
Our app may include features or integrations that involve third-party services. This includes:
Social Media Logins: If you log in using platforms like Google or Facebook, we may receive basic information such as your name, email address, and profile photo.
Trusted Partners: We may combine user data with third-party services like Firebase to enhance app performance, provide analytics, and improve your overall experience.
Public Sources: We may use publicly available information to supplement our services and personalize your experience.
⚠️ User Responsibility:
Please be cautious when clicking on external links. We do not control or endorse the content, accuracy, or privacy practices of third-party websites or services.
We work with third-party advertising providers to serve personalized ads based on your interests and app usage. These partners may use cookies, ad identifiers, and similar technologies to collect non-personal usage data.
Data Usage: Information may be used for ad targeting, measurement, audience analysis, and performance improvement.
Non-Personal Data: We aim to ensure that no personally identifiable information is shared with advertisers without your explicit consent.
Below are the third-party platforms we use, along with links to their privacy policies:
Google Firebase: We use Google Firebase to provide our app with analytics and crash reporting. You can review Google Firebase's privacy policy here.
🔗 https://firebase.google.com/support/privacy
Google Analytics: We use Google Analytics to track user behavior and improve our app. You can review Google Analytics' privacy policy here.
🔗 https://policies.google.com/privacy?hl=en-US
Google AdMob: We use Google AdMob to deliver ads to our users. You can review Google AdMob's privacy policy on clicking below link.
🔗 https://policies.google.com/privacy?hl=en
Google Play Services: We use Google Play Services to integrate our app with the Google Play Store. You can review Google Play Services' privacy policy by visiting below link.
🔗 https://policies.google.com/privacy?hl=en
Facebook Audience Networks: We use Facebook Audience Networks to deliver ads to our users. You can review Facebook Audience Networks' privacy policy here.
🔗 https://www.facebook.com/audience-networks/privacy
Facebook (Meta) Audience Ads: We use Facebook Ads to deliver targeted ads to our users. You can review Facebook Ads' privacy policy from below link.
🔗 https://www.facebook.com/policies/ads
Google Ads: We use Google Ads to deliver targeted ads to our users. You can review Google Ads' privacy policy here.
🔗 https://policies.google.com/technologies/ads?hl=en-US
We respect your choices when it comes to how your personal information is used for advertising and marketing. You have the right to control your data in the following ways:
Opting Out of Targeted Ads
Most advertising networks allow you to opt out of interest-based or personalized advertising. You can manage your preferences through the following platforms:
Device Settings : You can also adjust the privacy settings on your device to limit tracking and control ad personalization. Look for settings related to advertising preferences in your device preferences.
Email Preferences
If you receive promotional communications from us, you will find an unsubscribe link or options to manage your email preferences directly within the message.
Need Help?
If you have questions or need help managing your preferences, feel free to contact us: 📧 qteck45@gmail.com.
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children.
In compliance with the Children’s Online Privacy Protection Act (COPPA), we ensure the following:
We do not knowingly collect personal data from children under 13 years of age.
Parental consent is required before collecting any personal information from minors, where applicable.
We do not engage in targeted advertising directed at children.
Parents or guardians may request to review or delete any data that may have been unintentionally collected.
If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take immediate steps to delete that information from our records.
If you believe that a child under 13 has provided us with personal data, please contact us promptly at: 📧 qteck45@gmail.com.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
The duration for which we retain data is based on the following criteria:
The length of time necessary to provide and support our services
Compliance with legal obligations and regulatory requirements
The need to resolve disputes or enforce our terms and policies
Business needs, such as maintaining accurate records and improving service quality
Once your data is no longer required for these purposes, we will either securely delete it or anonymize it so that it can no longer be linked to you.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, industry standards, or improvements to our services.
If we make any material changes, we will inform you through app notifications, email (where applicable), or other suitable means.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal data.
By continuing to use our services after any updates, you agree to the revised terms of the Privacy Policy.
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please don’t hesitate to reach out:
📧 Email: qteck45@gmail.com.
Our support team is available to assist you with any privacy-related inquiries, including data access, deletion requests, or clarification on user rights. We aim to respond promptly and resolve your concerns with care.