The safest and most correct connection sequence goes as follows:
1) Plug the blue 5m USB cable into the scanner. Secure the connection by tightening the screws on the connector;
2) Plug the other end of the blue cable into the power injector (silver box);
3) Plug the black 1m USB cable into the power injector. Secure the connection by tightening the screws on the connector;
4) Plug the black USB cable into a computer USB port version 3.0 or higher. The indicator on the power injector should light up. It should not be blinking;
5) Plug the power supply (black box) into a grounded power outlet using the power cord. The indicator on the power supply should light up;
6) Plug the black power connector into the power injector;
7) Start Calibry Nest for the scanner to be properly detected and prepared for work.
The result should look like the one in the picture below:
Warning! Connect the power cable last when setting up the scanner; disconnect it first during shutdown. This minimizes the risk of electrical damage.
Warning! Disconnect all components after scanning. Transporting the scanner while assembled may damage connectors or cables.
Calibry Nest is comprised of two software modules:
Calibry Nest itself (nest.exe) is software for post-processing 3D scans and editing 3D data. Nest itself does not control the scanner and can be used as a standalone 3D viewer and basic 3D editor.
Calibry 3D scanning module (scanner-shell.exe) is software used to control the scanner and facilitate the scanning process. Without this module, the scanner will not work.
By default, when Nest is started, it also starts the scanning module. In the same way, when Nest is closed, it also terminates the scanning module. Although it is possible to run the scanning module independently, the described default sequence is preferable for most users and will be used in all further examples, unless otherwise specifically stated.
The easiest way to make sure the scanning module is running is to check for the presence of the Calibry icon in the notification area (near the system clock). The scanning module works in the background and normally does not display any windows.
The color of the Calibry tray icon represents the current status of a scanner plugged into a computer. This status is also duplicated in the lower right corner of the Calibry Nest main window (at the bottom of the scanner panel).
White. The scanner is not connected (no scanner). This is the default state when Calibry Nest is starting. It remains this way if the scanner is not used or not detected.
Orange. The scanner is connected, but still booting up or switched off. This status means that the scanner was detected, but it is not fully prepared for operation yet. It can also mean that the scanner was switched off. Long-press the Play button on the scanner handle or right-click the Calibry icon and choose Start from the menu. The On/Off button on the Calibry Nest scanner panel can also be used to bring the scanner back online (to the Ready status).
Green. The scanner is connected and ready for use. This is the most common state for the scanner. It means that everything is okay and scanning can be started at any time. If the scanner hasn't been used for more than 30 second, its screen will turn off, but the status will not change. Just grab the scanner, tap the screen to wake it up and start scanning. Short-pressing either of scanner handle buttons will have the same effect.
Red. The scanner was recently disconnected and reconnection attempts are being made. This status indicates a recent loss of connection with the scanner and that the software is making three consecutive attempts to reconnect. If all three fail, the Calibry icon turns white. If this status appears without any apparent reason, check that the cables are connected firmly.
Purple. The scanner is connected, but something is preventing it from working normally. In most cases this status indicates that either the power supply is missing or the factory calibration file cannot be downloaded. Make sure power supply is properly connected and that an Internet connection is available for the software to download the factory calibration.
If everything is done correctly, after the scanner is plugged into a computer and Calibry Nest is started, the status will briefly change to Connected (orange) and then to Ready (green). If this is being done for the first time and no scans are yet stored on this computer, the message "Please calibrate the scanner" will appear on the scanner screen. It will be replaced with "Empty. Start scanning now!" message after the calibration is performed (more on calibration in Chapter 6: Scanner Calibration). After that scanning can be started. More on scanning in Chapter 5: Scanner Interface and Chapter 7: Scanning. This initial screen will later show all the scans stored locally on a given computer.
If you experience any difficulties connecting or using Calibry scanners, remember that we are always ready to help! Kindly contact our Technical Support (write to support@thor3dscanner.com or use the feedback form on our official website, thor3dscanner.com), and we will gladly assist you and provide a solution to any problem.
Do not attempt to disassemble or repair the scanner on your own. Calibry scanners and their components are not intended to be serviced by the end user. Any unauthorized attempt to do so may void the warranty.
Always use only cables and units from the original Calibry package or components provided or replaced by Thor3D-authorized distributors.
Never plug any other device apart from the scanner into the power injector! Most USB devices will be immediately and irreversibly damaged! The scanner uses an additional 12V power supply fed through the blue USB cable, which can severely damage most USB electronics using standard 5V power. Such an action could also potentially damage the power injector itself or the computer being used. These types of damage are not covered by warranty.