Quality Assurance
ePortfolio

Proposal Summary & Goals

In academic year 2023-2024, Cal State LA focused on building college-level expertise with QM Experts-at-Large, sustaining our long-term success in our signature Online Course Development Program (OCDP), as well as offering a hybrid course design and development option. 

Since the program began, 226 courses have passed a Quality Matters Preparatory Review, the highest number in the system for this type of review. An additional 22 courses are currently in review or being amended to meet QM Standards. 

We are excited to report that 19 courses went on to receive full QM National Certification. 

We set the following goals for AY 23-24:

• Goal 1: Work with 50 faculty in our in-house Designing Online Courses program (OCDP Option 1) in AY 2023-2024.

• Goal 2: Support 30 faculty to complete QM IYOC (OCDP Option 2) in AY 2023-2024. 

• Goal 3: Create a new QM Expert-at-Large program. 

• Goal 4: Submit 50 courses to QM Preparatory Review (online or hybrid). Support faculty amendments to meet QM Standards, passing QM Preparatory Review.

• Goal 5: Submit 20 courses for review and formal QM Certification. Support faculty amendments to meet QM Standards, passing QM Certification.

Campus Commitment to Quality Assurance

We believe the OCDP program continues to positively influence shared governance. In spring 2024, the Academic Senate passed a revised Accessible Instructional Materials policy. Our quality assurance strategy has slowly built up shared language and understanding among the faculty of the importance of accessible instructional materials, an important dimension to course quality. Further, an accessible materials remediation service, first developed for OCDP, has since been made available to the entire campus (AIM for Student Success). 

Despite serious system-wide budget concerns, the Provost’s Office continues to generously support the Online Course Development Program (OCDP), offering three pathways to prepare courses for the fully online format. Well designed, high quality courses positively impact student success. OCDP quality assured courses on average have lower student DFW rates, a critical factor in improving our campus retention rates. 

Courses are nominated by college deans so that departments and programs can strategically prioritize courses that should be offered fully online or hybrid. The Center for Effective Teaching and Learning (CETL) helps oversee the program, supporting faculty and courses through course redesign, and with QM Preparatory Review.

QA Lead & Supporting Campus Partners

Summary of Previous QA Accomplishments

Academic Year 23-24 Accomplishments

Reporting Period June 1, 2023 to May 31, 2024

Next Steps for Quality Assurance

In the coming program year, we're hoping to collaborate with QM Experts-at-Large and Institutional Effectiveness to determine:  

• • Impact of OCDP on one or more student success measures: (1) reduction in DFUs and (2) closing of equity gaps.  

  • Continue to analyze grade and student retention data in relation to faculty completion of OCDP. Compare student success measures to student satisfaction and faculty perceptions of course design.  

  • Impact of OCDP on accessible instructional materials scores (Ally score).  

  • Compare OCDP completion data for specific courses/faculty against historical Ally course accessibility data.  

  • Impact of OCDP and QM Review process on faculty teaching regardless of modality.  

  • Capture faculty sentiment on the course design process and beliefs on impacts on teaching.