Experience

MAY – SEPTEMBER, 2023 + 2024; MAY 2025 – Present 

• Delivered exceptional dining experiences by accurately taking orders, serving food and beverages, and ensuring customer satisfaction. 

• Addressed customer complaints promptly and professionally to resolve issues and ensure repeat business. 

• Collaborated with kitchen and bar staff to ensure seamless service delivery. Assisted in the training of new servers by demonstrating best practices in customer service and restaurant procedures. 

• Managed large parties and special events, coordinating with other staff members for smooth execution. 

4+ Years

• Needs Convenience – Cashier (30+ months) 

  • Part-time during school year

  • Processed transactions and provided customer service in a fast-paced retail environment

• Kinsip House of Fine Spirits – Seasonal Server/Bartender (4 months) 

  • Summer server

  • Managed tables, served and often made drinks, and ensured efficient seating for guests and staff, managing large parties and events with other staff for smooth service.

• Camp Green Arces - Senior Counselor (2 months)

  • Establishing a safe and fun bus trip for kids aged 4 to 12. Ensuring kids followed the schedule for the day and worked with co-counsellors to build a safe and caring environment. 

  • Working at the camp during the pandemic means we were leading kids to a sense of normality when the world was in a state of uncertainty. 

• Urban Kids – Part-Time Sales Associate (5 months) 

  • Responsible for store closing, maintaining cleanliness, and ensuring customer satisfaction.

  • Role cut short due to COVID-19 closures

• Mackenzie Health – Gift Shop Volunteer (6 months) 

  • Managed store closing, lottery, and cash balancing while maintaining cleanliness and customer service.

  • Role cut short due to COVID-19 closures

• American Eagle – Part-Time Seasonal Sales Associate (3 months)

  • Ensured a clean shopping environment and assisted customers with their holiday purchases

  • Holiday season worker