All packages will be sent to the font office to prevent porch piracy. Once a package is logged, the C.A. on duty will be responsible for contacting the resident via text message. Once package is ready to be picked up, the C.A. will fill out the excel spreadsheet and place package in entry way for contactless pickup.

The C.A. on duty will be responsible for attending to any lockout or emergency while on call after the office closes. After doing a lockout, the C.A. will log the resident with the lockout and they will be charged a $25 fee.

Once a month, the C.A.'s will come up with a monthly event for residents to participate in. With COVID-19 restricting in person events, an emphasis will be put on creating virtual events.

Community Assistants will be responsible for a number of office duties including: Taking and processing payments, taking calls and writing detailed messages, responding and entering work orders and filling necessary paperwork.