Billing Inquiry + Financial Policy

Financial Policy

We strive to provide the best specialty care in the area of asthma, allergy, sinus, and immunological disease. In an effort to provide this care at the lowest possible cost to you, we ask for your cooperation with our financial policy. Our financial policy is designed to clearly define your responsibility for payment and our role in assisting you with insurance reimbursement for services that you receive, and thus avoid conflict in this area. A list of our usual fees are available upon request for pricing transparency.

The highest amount of billing occurs in the first one to three visits to this office, depending on the extent of testing and special procedures indicated for your diagnosis and treatment. Our staff is able to discuss the general fees in advance of your visit but the actual charges are dependent on the tests and treatments ordered at the time of your visit. You are expected to pay for services in full by check, cash or credit card, at the time of your visit.

HMO INSURANCE

**Co-pay Must Be Paid Prior to the Time of Service**

Patients enrolled in an insurance plan that requires a co-pay must pay this amount prior to receiving your service. Your insurance company has informed us that a co-payment is to be collected at the time of each visit. We must enforce this due to your insurance company’s policy. We do not bill for co-pays at a later date.

PRIVATE/PPO INSURANCE

**Deductibles That Are Not Met Will Need To Be Paid Prior to the Time of Service**

As a courtesy, we will bill your insurance company for the first visit and any testing that you may need. If we participate in your insurance plan, we will submit our bill to your plan. If we are an out-of-network provider, we will submit the bills to your plan if you provide us with complete insurance information and assign benefits to us. Since most insurance companies pay on 80-20 policy, we will require that you pay your 20% prior to  the time of service or whichever percentage that is applicable. If deductible is not met, then you are required to pay for the services. Any balance or overpayment will be adjusted after we receive payment from the insurance company and a refund will be issued.

If we do not hear from your insurance company within six weeks, then it will be your responsibility to follow up with them. We will be happy to assist you in any problems with your insurance company. You must be aware that the responsibility for the financial obligation is yours, just as the insurance company’s responsibility is to you.

APPOINTMENT CANCELLATION AND NO SHOW POLICY

Effective July 1, 2025 any established patient who fails to show or cancels/reschedules an appointment and has not contacted our office with at least 48 hours notice will be considered a No Show and charged a $50 fee. As a courtesy, when time allows we make reminder calls for appointments. If you do not receive a reminder call or message, the above Policy will remain in effect. We understand there may be times when an unforeseen emergency occurs and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances please contact our Office Manager, who may be able to waive the No Show fee. You may contact Asthma & Allergy Medical Group at (951) 367-1060 and request to speak to the manager."

If you have any further questions, then please submit a billing request in the form below. Thank you kindly!