C3Field ("C3Field", "we", "our", or "us") is a field force management application designed to help organizations manage field employees, work activities, attendance, locations, tasks, visits, reports, and operational activities.
This Privacy Policy explains how C3Field collects, uses, stores, and protects information when users access or use the C3Field mobile application and related services.
Depending on the features enabled by your organization, C3Field may collect the following information.
We may collect:
Full name
Employee ID
Email address
Mobile number
Username and password
Designation and department
Company or organization information
User role and access permissions
The application may collect information related to field activities, including:
Assigned tasks
Customer or site visit information
Visit schedules
Check-in and check-out records
Attendance information
Work status
Task completion information
Work reports
Remarks and comments
Approvals
Field activity history
C3Field may collect the user's location when location services are enabled and required for field-force management functionality.
Location information may be used for:
Field employee attendance
Check-in and check-out verification
Customer or site visit verification
Route and field activity monitoring
Assigning or validating field activities
Workforce management
Safety and operational monitoring
Generating field activity reports
Depending on the organization's configuration, location information may be collected while the application is being used and, where legally permitted and appropriately disclosed, in the background for specific field-force management functions.
Users can manage location permissions through their device settings. Disabling location access may prevent certain features from working correctly.
C3Field may request access to the device camera or photo library.
Camera and photo access may be used to:
Capture customer/site visit evidence
Upload work-related photographs
Capture attendance or verification images
Upload documents
Record field conditions
Attach images to tasks, reports, inspections, or visits
Photos uploaded through the application may become part of the organization's work records.
We may automatically collect limited technical information, including:
Device manufacturer and model
Operating system and version
Application version
IP address
Device identifiers
Network information
Crash reports
Performance and diagnostic information
This information may be used to maintain security, troubleshoot problems, improve application performance, and provide technical support.
Information collected through C3Field may be used to:
Create and manage user accounts
Authenticate users
Assign field activities and tasks
Manage employee attendance
Track check-ins and check-outs
Verify field visits
Monitor work activities
Manage customer/site visits
Generate operational reports
Facilitate approvals
Send application notifications
Improve workforce productivity
Maintain audit trails
Detect unauthorized or fraudulent activity
Maintain application security
Troubleshoot technical issues
Improve application functionality
Comply with applicable legal and regulatory requirements
Because C3Field is a field force management application, location functionality may be an important part of the service.
Where enabled by the organization, location data may be associated with:
Employee identity
Attendance
Field visits
Customer visits
Assigned tasks
Check-in/check-out events
Work schedules
Field activity records
The purpose of location collection is to support legitimate business and workforce-management activities.
Organizations using C3Field are responsible for informing their employees about applicable monitoring practices and obtaining any permissions or consents required by applicable laws.
C3Field does not sell personal information to third parties.
Information may be accessible to authorized users within the organization using C3Field, including:
Administrators
Managers
Supervisors
HR personnel
Operations teams
Authorized field employees
Other users according to their assigned permissions
Information may also be shared with service providers that support hosting, infrastructure, notifications, analytics, security, or application operations.
We may disclose information when required by law, regulation, court order, legal process, or to protect our rights, users, or services.
We use reasonable technical and organizational security measures designed to protect information against unauthorized:
Access
Disclosure
Modification
Loss
Misuse
Destruction
Security measures may include authentication, access controls, encryption, secure communication protocols, and role-based permissions.
However, no electronic system or method of data transmission can be guaranteed to be completely secure.
C3Field may retain information for as long as necessary to:
Provide the services
Maintain employee and field activity records
Maintain attendance and visit history
Support reporting and auditing
Meet contractual requirements
Resolve disputes
Comply with legal and regulatory obligations
The organization using C3Field may determine specific retention periods for employee and operational information.
C3Field may use third-party service providers to support application functionality, such as:
Cloud hosting
Database services
Push notifications
Analytics
Crash reporting
Authentication
Security and monitoring services
Such providers may process information on behalf of C3Field or the organization using the application and are expected to handle information in accordance with applicable contractual and legal requirements.
C3Field may send push notifications related to:
Assigned tasks
Visit schedules
Attendance
Approvals
Work updates
Reminders
System alerts
Users can manage notification permissions through their device settings.
Users are responsible for:
Keeping their login credentials confidential
Using the application only for authorized purposes
Providing accurate information
Not sharing their account with unauthorized persons
Reporting suspected unauthorized access or security incidents
C3Field may process personal information on behalf of organizations that use the platform.
In such cases, the organization may determine:
What information is collected
Which employees can access information
How information is used
How long information is retained
Whether specific employee consents are required
Users who have questions about how their employer or organization uses their information should contact their organization's administrator or HR/privacy team.
C3Field is intended for business and workforce management purposes and is not designed for children.
We do not knowingly collect personal information from children for purposes unrelated to the intended business use of the application.
Depending on applicable law, users may have rights relating to their personal information, including:
Accessing their personal information
Correcting inaccurate information
Requesting deletion where legally permitted
Requesting information about data processing
Withdrawing certain permissions
Raising privacy concerns
Requests may be submitted to the organization responsible for the user's C3Field account or to the C3Field privacy contact listed below.
Where account deletion is supported, users may request deletion of their C3Field account by contacting their organization administrator or C3Field support.
Certain information may need to be retained where required for legal, security, audit, contractual, or legitimate business purposes.
We may update this Privacy Policy from time to time.
When changes are made, the updated Privacy Policy will be made available through the C3Field application, website, or other appropriate communication channel.
The "Last Updated" date at the top of this Privacy Policy will indicate when the policy was most recently revised.
If you have questions or concerns about this Privacy Policy or the handling of your personal information, please contact:
Company Name: MindNerves Technology Services Pvt. Ltd.MindNerves Technology Services Pvt. Ltd.
Product: C3Field
Privacy Email: amit.goyal@mindnerves.com
Support Email:amit.goyal@mindnerves.com
Website: https://www.mindnerves.com/
Address: no. 04, 2nd Floor , Nitron Classic, St. Patrick Town (Before Gate, Next to Kalpana Housing Society, Hadapsar, Pune, Maharashtra 411013
By using the C3Field application, you acknowledge that you have read and understood this Privacy Policy.
Where required by applicable law, appropriate consent or authorization will be obtained before collecting or processing personal information.
C3Field – Field Force Management
Manage your workforce, field activities, visits, attendance, and operations securely.