Privacy Policy and Terms

Last Updated: [Update Today’s Date]

BY USING THE APP OR SERVICES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

1. C-Patch™

The Service is owned or held under exclusive license and operated by Trans Vitals Pvt. Ltd.

2. The Service

The Service comprises a mobile application that, with the use of a compatible Bluetooth Low Energy (BLE) ECG device, allows users to monitor, record, and manage their heart health data.

3. Disclaimer

The Service is intended for informational and monitoring purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

PLEASE CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL FOR MEDICAL ADVICE.

4. Privacy

We respect your privacy as explained in this Privacy Policy.

5. Registration

To use the Service, users must create an account using email/password or Google Sign-In.

6. Use and Restrictions

You may use the Service only for personal, non-commercial purposes. Misuse of the Service is strictly prohibited.

7. Intellectual Property

All intellectual property rights related to the Service are owned or licensed by Trans Vitals Pvt. Ltd.

8. Disclaimer of Warranty

The app and associated device are provided “as is” without warranties of any kind.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any damages arising from the use of the Service.

10. Law & Jurisdiction

This agreement is governed by the laws of Maharashtra, India, with jurisdiction in Pune courts.

Privacy Policy

1. Information We Collect

a. Personal Information

Email address
User ID

b. Health Information

ECG data collected from connected BLE device

c. Device Information

Device model

d. Location Information

Location access is required for Bluetooth device scanning as per Android requirements.
We do NOT store or track user location.

2. How We Use Information

We use collected data for:

App functionality
Account management
Device connectivity

3. Data Retention

We retain user data as long as the account is active or as required for providing services.

Users can request deletion via:
👉https://docs.google.com/forms/d/e/1FAIpQLSeGpSJ6W7xmUl6185SN8p8mUYTmO1YMNFqpHLT4gk5wCKiy6A/viewform?usp=publish-editor

4. Data Sharing

We do NOT sell or share personal data with third-party advertisers.

Data may be shared only:

To comply with legal obligations
To protect user safety

5. Data Security

We use industry-standard security measures including encryption (SSL) to protect user data.

6. User Rights

Users can:

Request access to their data
Request correction or deletion

Contact:
care@lifeplot.in

7. Changes to Policy

We may update this policy from time to time. Continued use means acceptance of updates.

8. Contact Information

Trans Vitals Pvt. Ltd.
507/508, MITWPU TBI,
Kothrud, Pune

Email: care@lifeplot.in