PICTURES

1. The awning extended

2. Complete awning arm including head to show style and if data tag is visible

3. Power awning

4. Motor side

5. Idler side

6. Manual awning (crank side)

7. CAM lock

MEASUREMENTS

1. To get unit height, measure from top to bottom of the wall mount arm.

Wall Mount Arm Example

RELAY TO CUSTOMER

If the replacement arm will not match the existing holes for installation, the customer will need to be made aware of a modification of his RV for it to work.   

Serenity Light Installation Instructions

REQUIRED PAPERWORK

Coleman Mach requires the tech to fill out this form for complete AC unit replacement. 

If you believe you have an issue with a repair part such as a 

• motor

• capacitor

• control board

• thermostat

• wiring issue 

contact us with your diagnosis by phone at 574-247-9235 option 4 option 1 option 3 or by email at rvpsupport@airxcel.com.

PICTURES

1. Tag on the fabric or awning roller tube.

   • The tag can be located anywhere on the original fabric including

     1. Top or bottom

     2. Near wall

     3. Near tube when rolled out

MEASUREMENTS

Only if no data tag available

1. Measure awning from center arm to center arm.

2. Note the color of fabric rolled out while open.

3. Note the color of fabric rolled up while closed.

COLOR

Metal Wrap

• What color is the metal wrap?

• Will it come that color or need to be painted?

Wrap

• Black or white?

• When properly rolled in and not backwards, what is that color? 

Topside and Underside Color and Pattern

• Are the top and bottom color and pattern the same?

• Is the top one color and the underside is white?

• Is it a fade? Black to gray fade, gray to white fade, etc. 

• Will the replacement fabric be the same? (Universal verses OEM) 

• Does the customer want the same color?

• On older units, those colors are not available. What color does the customer want?

Roller Tube Diagnostic and Ordering Procedures

Assessment of Roller Tube Condition:

• Evaluation of Damage:

  • Determine if the roller tube is damaged, dented, or rendered unusable.

  • Check if the fabric is damaged due to scraping or rubbing.

Inspection of Roller Tube:

• Roller Tube Examination:

  • Ensure that the advisor or technician rolls out the awning to thoroughly inspect the roller tube.

  • Verify if the tube is warped or dented, particularly if the fabric is damaged.

Procedures for Ordering Roller Tube and Fabric:

Preferential Approach:

• • Avoid immediate replacement of the roller tube alone; prioritize evaluating the entire assembly.

Comprehensive Assessment:

• • Conduct a thorough inspection of the roller tube, fabric, and associated components to ascertain the extent of damage or wear.

Replacement Considerations:

• • Assess the feasibility of replacing only the roller tube versus the entire assembly (roller tube and fabric).

  • Evaluate whether replacing the entire assembly would be more cost-effective and efficient in the long run.

Guidelines for Replacement:

• • Replace the roller tube and fabric only when necessary, considering factors such as damage severity, overall condition, and potential future issues.

Documentation and Communication:

• • Document the findings of the inspection and the decision-making process regarding replacement.

  • Communicate any recommendations or decisions to 

    1. Production Manager

    2. Warranty Parts Specialist

Procurement Process

• • Initiate obtaining the required roller tube and fabric based on the decision reached during the assessment.

PICTURES

• Data tag

• Backing plate

• Brakes

• Hub

• Drum

• Wheel Stud

• Bearings

• Spindle

• Grease seals

• Backing plate tag located on plate

TYPE

• Spring or Torsion (R-Pods and others) 

  • Eye bolt to eye bolt measurement, number of leaf springs 

• Shackles, hangers, shackle bolts (wet/dry)  

• Equalizer – measurements and pics needed. 

• Axle beam or hub to hub which includes the brakes, springs. 

  • Quote Hub to Hub…Labor vs Parts cost, repack bearings, etc... 

Dragonfly Lithium Batteries Shipped

SolarFlex units built with factory-installed Dragonfly batteries are shipped with the PV disconnect in the ON position. 

Photovoltaic Voltage Disconnect V4 

Storing Dragonfly Lithium Batteries

Starting in February 2023 Keystone RV units built with Dragonfly Lithium batteries are now being shipped with the PV disconnect switch in the ON position, and the voltage from the Solar Panels will pass through the Smart Solar Charge Controller. Therefore the batteries are receiving a charge. 

Battery Storage Guide

Roni Ventura, Senior Technical Sales Specialist

Roni@dragonflyenergy.com

Phone: 775-622-3448 | EXT: 114

1190 Trademark Dr. #108

Reno, NV 89521

www.dragonflyenergy.com

www.battlebornbatteries.com

https://www.wakespeed.com/   

Battery Not Holding Charge Case Study

We had a Hideout 22MLS sell yesterday with 12-volt problems.

1. Started when we noticed the Dragonfly battery was not taking a charge.  

2. Tech called Dragonfly and was instructed to try and Wake Up the battery.

3. After going through that process, we needed to fully charge the battery up to 14.4 VDC as stated on the side of the battery and by Dragonfly.  

   • This is when we noticed the WFCO Auto Detect Converter is putting out 13.6 VDC not the 14.4 required.  

4. Tech called Dragonfly back and was told the WFCO converter will not detect their batteries and switch to Lithium.  

   • They require a Progressive Dynamics converted Model PD4655V.   

   • So, the batteries are only being charging to 80%.  

   • On the converter board are LED lights, Green indicates a Lead Acid and Blue is Lithium.  

5. The light was Green.   

6. My tech called WFCO and was told to look at the Firmware number marked on the converter; it was 1.17A.  The converter needs a Firmware updated to 1.21A.   

In an attempt to make this Hideout go without inconveniencing the customer we went out to the lot to take a converter.  Checked the Firmware numbers and plugged in units to test the converter outputs and did not find any that were working properly.  

Dragonfly Battle Born Batteries

1. Voltage Check: Take a quick pulse of your battery's internal health.

2. Method 1: Amp Hour Check: Measure the actual discharge capacity with a Victron Battery Monitor.

3. Method 2: Amp Hour Check: Measure the actual discharge capacity without a Victron Battery Monitor.

Battle Born Battery Troubleshooting: Quick Check for Battery and Charger Health

1. Fully Charge Your Batteries

• Charge your batteries to what you believe is a full charge.

2. Disconnect Batteries

• Disconnect all wires between the batteries, leaving them isolated.

• Wait for 30 minutes.

3. Measure Individual Voltages

• Label each battery with a number.

• Use a voltmeter to measure the voltage of each battery individually and record the readings.

4. Analyze the Results

Unbalanced Batteries 

If the voltage readings vary significantly between batteries, it indicates an imbalance. Charge each battery separately and double-check all wiring connections.

Potential Charger Issue 

If the voltages are similar but not fully charged, it suggests a potential charger issue.

5. Validate Charger (If Needed)

• Reconnect all batteries.

• Measure the voltage output of the charger and the input voltage to the batteries. 

• Both readings should be between 14.4v and 14.6v at the start of charging.

• Determine the charger's amperage output. 

  • Divide your battery bank's total amp-hour capacity by the charger's amperage to estimate the charging time. 

For example, charging two 100Ah batteries with a 30A charger would take approximately 7 hours 

(200Ah / 30A = 6.67 hours)

How to do a Consumed Amp Hours Test with a Victron Battery Monitor

This test is for informational purposes only and should not be used as a definitive assessment of your battery's health or safety.

This document outlines the steps for testing the amp hour capacity of your Battle Born battery using Victron Connect. This procedure will provide you with valuable insight into your battery's health and performance.

Safety First!

Before proceeding, ensure you understand the safety precautions when working with lithium batteries. Consult the Battle Born Battery manuals for specific safety instructions. 

Equipment Needed

• Victron Connect app installed on your device

• Battle Born battery fully charged

Procedure

1. Launch Victron Connect: 

   • Open the Victron Connect app on your device.

2. Firmware Update (Optional): 

   • While not necessary, consider checking for and installing any available firmware updates for your Victron BMS to ensure optimal performance.

3. Navigate to Trends: 

   • Access the "Trends" menu within Victron Connect.

4. Select Voltage & Amp Hours: 

   • Choose "Voltage" and "Consumed Amp Hours" as the factors to be displayed on the graph. 

   • This allows you to visualize the relationship between voltage and amp hour consumption.

5. Full Charge the Battery: 

   • Ensure your Battle Born battery is fully charged to 14.4V before starting the test.

6. Discharge the Battery: 

   • Begin discharging the battery through your usual system load or by simulating a load using the Victron Connect app. 

   • Monitor the voltage and amp hour consumption throughout the discharge.

7. Stop at 10V: 

   • Continue discharging the battery until it reaches a voltage of 10V, indicating depletion.

8. Analyze the Results: 

   • Once the battery has reached 10V, stop the discharge and review the "Trends" graph.

9. Peak & Lowest Voltage: 

   • Observe the highest and lowest voltage readings displayed on the left side of the graph.

10. Consumed Amp Hours: 

    • Note the total consumed amp hours displayed on the right side of the graph. This value represents your Battle Born battery's amp hour capacity.

11. Battery Comparison (Optional): Compare your measured amp hour capacity with the manufacturer's specifications for your specific Battle Born battery model. This provides an indication of your battery's health and remaining capacity.

Troubleshooting

• If you encounter any issues during the test, stop immediately and consult the Victron Connect or Battle Born Battery manuals for troubleshooting assistance.

If the measured amp hour capacity significantly deviates from the manufacturer's specifications, consider contacting Battle Born Battery for further diagnostics.

How to do a Consumed Amp Hours Test Without a Victron Battery Monitor

Conducting a consumed amp hour (Ah) test on a lithium battery requires some caution and specific equipment. 

Equipment

• Multimeter

• Load testing device: To draw a controlled current from the battery. This can be a resistor bank, DC load tester, or another device capable of handling the battery's voltage and current output.

• Timer: To track the test duration.

• Data logger (optional): For continuous recording of voltage and current throughout the test.

Procedure

1. 1. Full charge the battery: 

      • Ensure the battery is fully charged before starting the test.

   2. Connect the equipment: 

      • Connect the multimeter to monitor voltage across the battery terminals. Connect the load testing device to the positive and negative terminals of the battery.

   3. Set the desired load: 

      • Choose a specific current draw for the test. This should be a realistic representation of your typical application's current needs. 

      • For example, if you typically use the battery to power a 100W device, the load test current would be approximately 8.33A (100W / 12V).

   4. Start the test: 

      • Begin the discharge cycle with the load tester.

   5. Monitor voltage and time: 

      • Record the voltage at regular intervals (e.g., every 15 minutes) and keep track of the total test duration.

   6. Stop the test: 

      • Stop the discharge when the battery reaches a predetermined voltage cut-off point, typically around 10.5V for LiFePO4 batteries.

   7. Calculate consumed Ah: 

      • Use the recorded voltage and current data to calculate the total consumed Ah during the test. This can be done manually or with data logging software.

PART DESCRIPTION AMPS

23280 ST-80 GROUP 24 85

23282 ST-105 GROUP 27 95

23286 GRP 31 DIESEL

23281 6V 216AH GC2 not stocked at this time

232810 6V 232 AH DEEP CYCLE not stocked at this time

232811 GOLF CART 6V 470RC232 AH current stock | SAME AS 23281, bigger plates. Not currently avail. Use part# 6V 

23287 BATTERY 12V 24-72 700 CCA TOP POST

232823 TM-27 CONTINENTAL BATTERY 100 AH

PICTURES

1. Mark decal with a piece of tape for each location that needs replaced

2. Complete sidewall where decal located

   • If decal is on door, make sure door is closed when taking picture

3. Close up of decal with issue

CAUSE

Here are several examples that can be cut and pasted as possible causes.

Example

• Fading: Sunlight (UV rays) caused the colors in the decal to fade. 

• Peeling or Cracking: Harsh weather conditions, such as rain, snow, and extreme temperatures, caused decals to peel, crack, or lift off the surface of the RV. 

• Damage from Cleaning Agents: The use of abrasive or harsh cleaning agents can damage the surface of the decals, leading to peeling or deterioration. It's important to use mild, RV-friendly cleaners when washing the exterior.

• Impact or Scratches: Accidental impacts, abrasions, or scratching from branches, debris, or other objects can damage decals. This damage may be cosmetic, but it can affect the overall appearance of the RV.

• Age and Wear: General wear and tear. Adhesive has weakened over time.

• Manufacturing Defects: Issues with adhesion, color stability.

• Water Damage: Improper sealing or maintenance around windows, seams, or other openings led to water infiltration.

• Swelling or Warping: Wood tends to absorb moisture, causing it to swell or warp. This can be especially problematic in humid conditions. Swelling or warping can lead to the door getting stuck against the frame.

• Paint or Finish Buildup: Over time, multiple layers of paint or finish can accumulate on the door and the door jamb. This buildup can make the door fit tightly within the frame, making it difficult to open and close.

• Misaligned Hinges: If the door hinges are not properly aligned, it can cause the door to bind against the door jamb. This misalignment can result from loose screws, hinge wear, or settling of the building over time.

• Settling of the House: As a house settles, the frame may shift, leading to misalignment of the door and the door jamb. This can cause the door to rub against the frame, making it hard to open and close smoothly.

• Improper Installation: If the door and door jamb were not installed correctly, it could result in alignment issues, making the door difficult to operate.

• Changes in Temperature and Humidity: Fluctuations in temperature and humidity can affect the dimensions of the door and the frame. For instance, in cold weather, the wood may contract, leading to gaps, while in hot weather, it may expand, causing the door to stick.

Procedure

Square or Radius Assessment:

• • Determine if the door's top is square or has a radius.

Window Count and Measurement:

• • Count the number of windows in the door.

  • Measure the dimensions of each window.

Hinge Type Identification:

• • Identify the type of hinge used on the door.

  • Note if the door has friction-type hinges, commonly found on newer RVs with folding steps.

Hinge Side Determination:

• • Determine the side of the hinge when facing the door from the outside of the RV.

  • For most RVs, the hinge is on the passenger side and hinged on the right when facing the door from outside.

  • Note any exceptions where the door is on the driver's side, and the hinge is on the left when facing the door from outside, although this is uncommon.

Documenting Unusual Cases:

• • Document any deviations from common configurations, such as doors with hinges on the left side or other unusual features.

  • Communicate any anomalies to relevant personnel for documentation and potential follow-up actions.

Vendor Communication:

• • In cases of replacement parts or doors received from vendors, promptly communicate any deviations or missing components.

  • Ensure that vendors provide comprehensive information about the delivered products, including any changes or omissions.

Resolution of Issues:

• • Take appropriate action to address any discrepancies or missing components in entry doors received from vendors.

  • Coordinate with vendors to resolve issues promptly and ensure that all necessary components are provided.

Is the door square at the top or a radius?

• How many windows are in the door? 

• What are the measurements of those windows? 

  1. Some Diesel entry doors have two windows. 

• What type of hinge does the door have?   

• Newer RV’s have friction type hinges. 

  1. This style of door or hinge seems to be used by the OEM when the travel trailer or fifth wheel has the step that folds up into the entry door.  

• What side is the hinge on when facing the door? 

  1. Most RV’s are on the passenger side and are hinged on the right when you are facing the door from the outside of the trailer. Some RV’s have a door on the drivers side and it is hinged on the left as you face the door from the outside of the trailer. Some newer Fifth wheels (like Vanleigh?) had doors on the passenger side of the trailer and the hinges were on the left when you were facing the door from the outside of the RV. This is totally weird and not common. 

Example: Winnebago sent us a replacement entry door without the window in it. They never notified us that it was coming that way. They also were delayed with telling us what we should do.

Video for installation

Video for troubleshooting

FRAME STYLE

• Square Baggage Door (pictures)

• Radius Corner Flush Mount (pictures)

LOCK TYPE

Determine how many latches are on the door

• Slam latch

• Cam lock

• Thumb latch

HINGES AND COLOR

• Which side are the hinges are on? 

  • left hand

  • right hand

  • top

  • bottom 

• Color of the door. Will replacement come the same color or will it need to be painted to match?

MEASUREMENTS

If data tag is not available

1. Measure rough opening where the door is installed in the sidewall.

2. Measure the width and height of the compartment door by opening it and measuring inside the door frame from inside to inside.

DOOR LOCATION

1. Describe the location of the compartment door.

2. Describe if decals are needed.

3. Note the type of handle/latch

2. • Slam touch

   • Thumb latch

   • Locking CAM Lock

PICTURES

1. All pictures show detailed images of  

   • The problem or problem areas 

   • Front of cabinet

   • Back of cabinet 

   • Hinges

   • Pulls/knobs

Cause Example

There are two pieces of wood that were glued together to make the door panel. Where the two pieces are glued there is separation at the top of the joint. This might have been caused by moisture changes, which can warp, cup, and or bow a piece of wood if it had not been dried properly, and the fact the door tapers at the top creating less surface area for the glue to adhere the pieces together. 

Mech Notes Example

1. Removed the screws from the hinges, doorknob, latch, and any other hardware attached to the door.

2. Lifted the door off the hinges. 

3. Removed the hinges from the door frame. 

4. Used the old door as a template for hinge placement.

5. Placed the new door in the opening to ensure it fits properly. 

6. Screwed the hinges onto the new door. 

7. Ensured they are properly aligned with the old hinge locations on the door frame.

8. Checked for plumb and level with a level.

9. Screwed the hinges into the door frame. Made sure they are tightly secured.

10. Installed the doorknob, latch, and any other hardware that came with the new door.

11. Open and close the door to ensure it operates smoothly and latches properly.

Video - Keystone Flat Top Grill How to Operate if LP line too short.

LCI Replacment Pin Box Options

Crosswing 20K 5th Wheel Hitch 16600 INS

1. Test Battery and Fuse

2. Use volt meter to positive center post to ground post on dual polarity solenoid.

3. While pressing and holding "Front," get a voltage reading between

   • the center ground post of dual polarity solenoid and green extend wire, yellow retract wire and retract output post

Applies for front and rear travel trailer stabilizer jacks and rear 5th wheel stabilizer jacks.

PICTURES

1. Data tag from Jack system

2. Motor (if replacing motor only)

If no data tag

1. Manufacturer name

2. Pictures of complete system

3. Pictures of each side with motor or multiple motors

Stabilizer jacks can become rusted due to various environmental factors and conditions. Here are some common reasons why stabilizer jacks might develop rust:

• Exposure to Moisture: Stabilizer jacks are often located on the underside of a vehicle or trailer, making them susceptible to exposure to rain, snow, and road spray. If they are not properly sealed or coated with rust-resistant materials, moisture can lead to rust formation.

• Road Salt and De-icing Chemicals: If you travel in areas where road salt and de-icing chemicals are used during winter, the chemicals can accelerate the corrosion process on metal components, including stabilizer jacks.

• High Humidity: High humidity levels, especially in coastal or tropical regions, can contribute to the development of rust. The combination of moisture and air can create a conducive environment for corrosion.

• Lack of Protective Coating: Stabilizer jacks are typically made of metal, and if they lack a protective coating or if the coating deteriorates over time, the metal can be exposed to the elements, leading to rust.

• Scratches or Damage: Any scratches, dents, or damage to the protective coating on the stabilizer jacks can expose the underlying metal to the elements, making it more susceptible to rust.

• Poor Quality Materials: If the stabilizer jacks are made of low-quality or non-corrosion-resistant materials, they may be more prone to rust.

PICTURES

1. Data tag

2. Control board/touch pad that identifies correct leveling system

3. Individual part(s) 

4. Damaged parts

CAUSE

1. Describe what caused the jack to no longer operate properly.

2. Describe specific location of jack and the number of mounting holes.

• Front

• Middle

• Rear

• Passenger side

• Driver side

• Hydraulic

• Top of jack where hydraulic lines connect

PICTURES

1. Data tag from the underside of the lower rung

2. Entire ladder

3. Issue

4. Part

MEASUREMENTS

1. Height

2. Width

3. Number of rungs

4. Number of standoffs

5. Color

   • Chrome

   • Black

   • White

6. Shape

   • Squared or rounded bottom

7. Bumper Mounted

8. Where is it mounted

9. How many pieces

10. Is it collapsible or hinged

PICTURES

1. Far away for location

2. Close up

TYPES

1. Describe what were the cause(s) for the lights to no longer work.

2. Describe what type of light

• Running

• Marker

• Headlight

• Fog light

• Porch light

• Scare light

• Docking light

Absorption Refer

Norcold Side Vent Refer Not Cooling

Cooling Performance Checklist

Gas Cooling Performance Checklist

Replacement

Norcold Roof Vent Sheet

Superflex Care and Maintenance

Alphaply Care and Maintenance

VIDEO Roof care and maintenance

POLICY

MUST USE Sealer Dicor 610 Ultra Seal otherwise labor and parts will not be covered.

PICTURES

1. Close up showing color and texture

2. Profile of bottom lip to determine style

   • Take picture from the end of the metal looking down the length of the piece showing the "profile" or bends.

MEASUREMENTS

Most lower radius comes in 12 foot lengths. If you need 8 feet, order 12 feet.  

Be aware of seems located behind the fender. You don’t see them and if you don’t order a long enough piece, you could have an issue. 

1. Height or "showing" from top seam to the bottom seam 

   • Begin at the top of the metal and bend the tape measure around the radius to the bottom edge of metal.

2. Width overall length of metal 

3. What style of Radius metal is it or profile? 

   • Rounded/ curved 

   • “J” hook 

   • Flat or 90 degrees. 

     1. Fifth wheels can have 90 degree radius with different widths. You must verify which you need every time. 

     2. You can order the wider one and the technician can cut it down when installed.

Lower Radius Mounting Points/ Belt Line moldings 

1. How is it attached to the trailer or Fifth wheel? 

   • Some are stapled to the trailer and the next piece locks into the top groove. 

2. There are a variety of BELT LINE MOLDINGS 

   • Flat with screw cover molding – black or white 

   • Flat on one side, leg on other side with screw cover molding -black/white 

   • Raised or rounded screw cover molding that hooks onto aluminum retainer 

   • Width and color vary, some we stock, some out of stock or special order 

     • MOTORHOMES have a whole range of these, size, color, mounts 

SEAMED MEASUREMENTS

1. Measure the complete piece of metal including the length behind the seam.

PICTURES

1. Front

2. Back

3. During diagnostic and repair

4. Repair finished

5. Data Tag

PICTURES

1. Up-close of damage

2. Farther away for context

MEASURING FABRIC

1. Measure the width of the fabric itself.

   • Replacement fabric is sold by the foot and is typically in stock at Byerly.

MEASURING NEW TOPPER

1. Measure the total width of your slide room from the outside including the flange/fascia.

2. Add a minimum of 5" 

   • (2-1/2" each for the left/right side overhang). 

   • Yes you can have greater than 2-1/2" overhang if you want, such as the 3" stated, it is just suggested that you do not go any less in width.

REPLACEMENT SLIDE TOPPER ASSEMBLIES 

In the retail shop and used units there is a variety of toppers. 

• Does it have a metal wrap? 

• Is it a box slide topper. 

• Do the replacement metal parts come painted the same color as the existing one? 

• If older unit, is the original fabric color still available? If not, what replacement color will the customer want?  

BUILD SHEETS

Many motorhomes have a build sheet inside the RV that can serve as another source of information to order the correct replacement part. Thor and Tiffin class A’s usually have the build sheet attached to the inside of a cabinet or the wall of a closet. 

PICTURES

1. Up-close of damage

2. Farther away for context

3. Measurement of slide-out gap, between the column and the slide-out. 

   • It should be +/- 1/8in.

4. 4 photos with the unit fully extended

5. 4 photos with the unit about 4 inches from being fully retracted

Measuring Slide-Out

1. Fully extend slide-out.

2. Measure from the face of the gear rack to the outside edge of the H-Column for each gear rack.

   • The measurements should be 2.5" plus or minus 1/3".

3. Repeat on opposite column.

4. Retract the room until the room is 3" from fully retracted and repeat taking measurements on each gear rack.

5. Measure exterior of the slide out from outside fascia to outside fascia.

6. Check for pre-prepped mounting brackets on top of the slide out.

   • If prepped, note the manufacturer and take pictures of the brackets.

PICTURES

1. Data tag

2. Part needed

3. Faraway

4. Up close

PARTS ORDERING

1. What type of step?

• Pull out

• Fold down

• Manual

• Electric

1. How many steps?

2. Which step is not working?

3. Why is step not working?

MECHANIC NOTES

1. How long will it take to make the repair?

2. Detailed description of what you will do to repair the job once the part is in.

3. Do you need to remove anything? If so, what do you need to remove and how many?

4. What actions do you need to do to complete the job?

If the igniter wires are no longer operating, you will need to replace the entire cooktop. Here's why...

When you replace the Igniter, it is also connected to the oven igniter. The oven igniter does not come as a separate part that you can replace. Which means you will need to replace the entire oven.

Lippert Case# 4759139

K101 Troubleshooting

K101 WD

M Series Troubleshooting

Advanced Troubleshooting K101 and M-Panels

Tank Insert Location

Instructions From Manufacturer

If the Dealer technician has not been able to identify the problem within 30 minutes, we recommend that they reach out to the Warranty Representative.  

This will help ensure that the time spent on the repair will more likely be authorized as additional direction can be given to eliminate wasted time.  

All Dealers need to provide pictures of the following: 

1. Defective area of the tank

2. Manufacturer's tag showing tank size and/or tank numbers.

• Impact or Physical Force: The most obvious reason for cracked or damaged tiles is direct impact or physical force. This could be from dropping a heavy object onto the tiles, hitting them with a hard object, or accidentally banging something against the wall.

• Poor Installation: Incorrect installation can lead to tile damage. If the tiles are not properly set with adhesive or if there are voids behind the tiles, they become more susceptible to cracking. Additionally, improper grouting can contribute to instability.

• Substrate Issues: The surface to which the tiles are applied (the substrate) must be stable and properly prepared. If there are issues with the substrate, such as movement or settling, it can transfer stress to the tiles and cause them to crack.

• Temperature Changes: Extreme temperature changes can cause materials to expand or contract. If the tiles are not able to accommodate these changes, it can lead to stress and eventually result in cracking. This is more common in areas with significant temperature fluctuations.

• Water Damage: Water infiltration behind the tiles, either through improper sealing or from leaks, can weaken the adhesive and substrate. This can lead to tiles becoming loose or cracking over time.

• Poor-Quality Tiles: The quality of the tiles themselves can contribute to their vulnerability. Low-quality tiles may be more prone to breakage under stress or impact.

• Settlement of the Structure: If the building experiences settling or shifting, it can put stress on the walls and the tiles, leading to cracks. This is more common in older buildings or in areas with unstable soil conditions.

• Inadequate Expansion Joints: In areas where tiles are exposed to significant temperature fluctuations, such as kitchens near stoves, it's important to have expansion joints. Lack of adequate expansion joints can result in stress build-up and eventual cracking.

MOTORHOME TIRES

• Currently we do not do motorhome tires.

• We do not replace but source out and receive quotes. 

  1. Need make, size and load range for quote.

• Liners, simulators, center caps, - pics, measure, “lugs”,  

MOTORHOME TIRE VENDORS

• Purcell - Fenton – 600 Hwy Dr. 63026, PH #636-349-4500 

• Riechers Tire and Auto – Washington Missouri 

• Two stores - #636-239-2722 and #636-239-3333 

• Bay’s Tire in Pacific - #636-257-6641 (Donna) 

• Specify if going back with Michelin which is on most from the OEM. (expensive!) 

TRAILER TIRES AND FIFTH WHEEL LOAD RANGE

• You can go up in load range from a C to a D on travel trailers. You should never go lower on load range. 

• Fifth wheels, Exercise caution before considering an upgrade in load range, especially without knowledge of the wheel's rating. It's crucial to determine the PSI the wheel can handle. Large fifth-wheel tires pose mounting challenges in our current shop, and their installation should be billed separately. This process involves lifting the RV, dismounting all wheels, and taking both the wheel and new tires to Bay's or Dobbs for mounting. It appears that load range 'G' tires are particularly challenging for us to handle. 

TYPES OF TRIM

• Metal

• Plastic

• Rubber

• Corner extrusion

• Gutter trim

• Awning rail

• Beltline molding

• T-molding

• Transition metal

• Slide-out fascia

• Slide-out corner cap

• Vinyl insert

TRIM TYPES

• • Standard batten

  • Inside corner molding (ISC)

  • Outside corner molding (OSC)

  • Crown molding

  • Quarter round

  • Door casing

  • Door jam

  • Ceiling snap T-Molding

PICTURES

• Tire size

• Manufacturer

• Full tire

PARTS REQUEST

1. Manufacturer

2. Load range rating

3. Number of lugs

4. Diameter of wheel

5. Tire size

PICTURES

Wheels 

Personally, it is the most difficult to know what is the correct replacement. 

I used to use the wheel that was in the parts desk drawer to get the lug nut pattern. The proper measurement method I have to review to do. 

Wheel style – Modular – holes or circles are the cut out pattern. 

   Spoked – triangles are the cut out pattern 

Color/Style – White, Black are steel wheels. 

   Chrome or Alloy wheels are Aluminum.  

Aluminum can have a variety of patters and accent colors (black) 

Center Caps for Trailers and Fifth Wheels 

Even though we stock some, the insert style that are mounted in the center hole of the rim have very specific applications. Even if they look right, they might not be. Sometimes you should pull a wheel with a good one and make sure what we have in stock is correct. 

Style – mount over center of wheel and locks onto lug nuts – 

  Chrome, white or black. 

Mounts through the center of the wheel. Open or closed center. 

How many lugs – 4, 5, 6, 8 . Measure it too. 

MECHANIC NOTES

1. How long it will take you to make the repair?

2. Provide accurate measurements of window opening from rough cut out of side wall where window is installed.

3. Detailed description of

   • Type of window

     • Glue in

     • Screw in

     • Vertical slider

     • Horizontal slider

     • Crank out

     • Emergency (egress)

     • Framed

     • Frameless

   • Type of Handle

     • List of handles here

   • Type of Lock

     • List of locks here

   • Type of Adhesive 

     • ADHESIVE - 6E-2: CHEM X PRO W/ TIPS - V# TX833B | XN

4. Describe where in the coach the window is located

   • • Driver side

     • Passenger side

     • Front

     • Rear

     • Slide out

5. Detailed description of what you will do to repair the job once the part is in.

6. Do you need to remove anything? If so, what do you need to remove and how many?

7. What actions do you need to do to complete the job?

8. What parts you will need and how many?

TYPES OF WINDOWS

1. • • Vertical slider

     • Horizontal slider

     • Crank out

     • Emergency (egress)

     • Framed

     • Frameless

     • Glue In

     • Screw In

     • Single Pane

     • Dual Pane

       1. Valence Top

       2. Valence Leg

       3. Day Shade

       4. Day/Night Shade

WHERE IS THE WINDOW LOCATED

1. • • Driver side

     • Passenger side

     • Front

     • Rear

     • Slide out

HOW TO FIND PART TAG WITHOUT REMOVING WINDOW copy paste instructions into Motility

• Have somebody hold the outside of the window.

• Take the screw ring off the inside.

• Found white tag on the side of the frame.

• Took a photo of tag.

• Put window back in.

HOW TO DETERMINE IF WINDOW IS GLUE IN OR SCREW IN copy paste instructions into Motility

• Take off the front shroud. 

• Removed 6 screws to see directly into the cap and window. 

• Determined if it's a screw in or glue in because it has a ring. If there is no ring, you will notice on the edge. The black windshield is glued in the windshield.

PICTURES

1. Data tag on the shade mount

2. Up-close

3. Far away for context

MECHANIC NOTES

No Tag

Describe the type of shade

• Manual roller shade

• Pleated

• Powered roller shade

• Single roller

• Double roller

• Day shade

• Nightshade

• Day or night shade

• Mini-blind

• Vertical blind

Measuring

1. Height

   • From inside of the top of the valance to the bottom of the window frame that is showing.

2. How long it will take you to make the repair?

3. Detailed description of what you will do to repair the job once the part is in.

4. Do you need to remove anything? If so, what do you need to remove and how many?

5. What actions do you need to do to complete the job?

6. What parts you will need and how many?