Privacy Policy

Effective Date: 20 June 2026

App Name: Bye Bye Risk
Contact Email: support@byebyerisk.com

Introduction

Bye Bye Risk ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Bye Bye Risk mobile application and related services.

By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Personal Information

We may collect the following information when you create or manage your account:

• Full name

• Email address

• Phone number

• Profile picture (if provided)

• User account information

• Referral information

2. Communication Data

Our platform allows users to communicate with each other through:

• Voice calls

• Messages

• Conversation history

We may collect and store communication metadata such as:

• Call duration

• Call timestamps

• Message timestamps

• User identifiers involved in communications

We do not monitor or record calls unless required for service functionality, legal compliance, fraud prevention, or with your consent.

3. Location Information

Bye Bye Risk uses location information to provide app features, improve user experience, verify services, prevent fraud, and enhance platform functionality.

We may collect:

• Approximate location

• Precise location (when permitted by you)

• Location-related device information

Location access is only used with your permission and can be disabled through your device settings.

4. Billing and Payment Information

When purchasing credits for calls or messages, payment processing is handled by authorized payment providers and app store billing systems.

We may receive information such as:

• Transaction identifiers

• Purchase history

• Credit balance information

• Payment status

We do not store complete credit card or banking information on our servers.

5. Referral Program Information

If you participate in our referral program, we may collect:

• Referral codes

• Referral activity

• Earned credits

• Referral rewards history

6. Device Information

We may automatically collect:

• Device type

• Operating system version

• App version

• Device identifiers

• IP address

• Diagnostic and crash data

• Log information

How We Use Your Information

We use collected information to:

• Create and manage user accounts

• Provide calling and messaging services

• Process purchases and credit transactions

• Manage referrals and rewards

• Display account balances and available credits

• Improve app performance and security

• Detect fraud, abuse, and unauthorized activities

• Provide customer support

• Comply with legal obligations

• Send service-related notifications

Information Sharing

We do not sell your personal information.

We may share information with:

Service Providers

Third-party vendors that assist with:

• Cloud hosting

• Analytics

• Customer support

• Payment processing

• Security monitoring

Legal Requirements

We may disclose information when required by:

• Applicable laws

• Court orders

• Government authorities

• Legal processes

Business Transfers

Information may be transferred during a merger, acquisition, restructuring, or sale of company assets.

Data Retention

We retain information only for as long as necessary to:

• Provide services

• Maintain account functionality

• Meet legal obligations

• Resolve disputes

• Enforce agreements

When data is no longer required, it will be securely deleted or anonymized.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Loss

• Misuse

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your account and personal data

• Withdraw consent

• Restrict certain processing activities

• Request a copy of your data

To exercise these rights, contact us at support@byebyerisk.com.

Children's Privacy

Bye Bye Risk is not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take steps to delete such information.

Third-Party Services

The application may use third-party services for:

• Payment processing

• Analytics

• Cloud infrastructure

• Notifications

These providers may collect information according to their own privacy policies.

Permissions Used

The app may request permissions including:

• Location access

• Internet access

• Phone and calling functionality

• Notifications

• Storage access (if applicable)

• Camera access (if applicable for profile features)

• Microphone access for voice calling

Permissions are requested only when necessary for app functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the application or on our website with an updated effective date.

Continued use of the application after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Bye Bye Risk
Email: support@byebyerisk.com

Effective Date: 20 June 2026