Privacy Policy

Privacy Policy for BYAHE

Effective Date: July 14, 2024

Welcome to BYAHE! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-sharing and parcel delivery mobile application.

1. Information We Collect

    Personal Information:

        When you register an account, we collect your name, email address, phone number, and payment information (if applicable).

        Information provided during the use of our services, such as pickup and delivery details.

    Location Information:

        We collect your precise location data when you use our ride-sharing and delivery services to facilitate pickup, navigation, and delivery.

        Location data helps us improve service efficiency and provide accurate ETAs.

    Transaction Information:

        Details about the transactions you make through our app, such as pickup and drop-off locations, delivery times, and payment amounts.

    Device Information:

        We collect information about the device you use to access our app, including device type, operating system, and unique device identifiers.

        This helps us diagnose technical issues and improve app performance.

2. Use of Information

We use the information we collect for the following purposes:

    To provide and maintain our ride-sharing and parcel delivery services.

    To facilitate transactions and process payments.

    To communicate with you, including service-related messages, updates, and promotional offers.

    To personalize your experience and improve our app's functionality.

    To comply with legal obligations and assist law enforcement when required.

3. Sharing of Information

We may share your information in the following circumstances:

    Service Providers: We share information with third-party service providers who assist us in providing our services (e.g., payment processors, mapping services).

    Business Transfers: If our app is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

    Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).

4. Your Choices

    Account Information: You can access and update your account information through the app settings.

    Location Information: You can control location sharing preferences through your device settings or app settings.

    Communications: You can choose to opt-out of receiving promotional communications from us.

5. Security

We take appropriate measures to protect your information from unauthorized access, use, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

6. Children's Privacy

Our services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our app or website.

8. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us at +639279788938 or email us at info@byahe-j28co.com