Ticketmaster Error Code 0011: What It Means and How to Fix It

If you’re trying to purchase tickets on Ticketmaster and suddenly see “Error Code 0011,” you’re not alone. This mysterious error has left thousands of users confused and frustrated, especially when trying to snag tickets for popular concerts, sporting events, or theater shows.

So, what is Ticketmaster Error Code 0011? Why does it happen? And most importantly—how do you fix it? This comprehensive guide answers all your questions about the 0011 error code Ticketmaster users frequently encounter.

What Is Ticketmaster Error Code 0011?

Ticketmaster Error Code 0011 is an error that typically appears when a user tries to log in, make a purchase, or refresh their cart. It usually looks something like this:

“We’re sorry, something went wrong. Please try again later. [Error Code 0011]”

This error code 0011 Ticketmaster message is vague, which adds to the confusion. However, it’s generally linked to security triggers or system overloads on Ticketmaster’s end.

Why Does the 0011 Error Code on Ticketmaster Happen?

The Ticketmaster 0011 error code is often caused by one of the following:

1. IP Address or Location Flagged

If you’re using a VPN or your IP address is associated with suspicious activity, Ticketmaster’s system may block your access.

2. Too Many Requests

If you refresh a page too frequently or try to buy tickets multiple times in a short span, the system may think you’re a bot.

3. Corrupted Browser Cache or Cookies

Your browser may store old session data that conflicts with Ticketmaster’s servers, triggering the 0011 error code.

4. Firewall or Security Settings

Browser plugins, antivirus software, or firewalls may interfere with Ticketmaster’s connection.

5. Ticketmaster Server Issues

Sometimes, the error originates from Ticketmaster’s own backend systems, especially during high-demand events.

How to Fix Ticketmaster Error Code 0011

If you’re seeing the 0011 error code Ticketmaster, here are tried-and-tested ways to fix it:

1. Clear Browser Cache and Cookies

A quick and easy fix is to clear your browser’s cached data.

For Chrome:

• Go to Settings > Privacy and Security > Clear Browsing Data

• Check “Cookies and other site data” and “Cached images and files”

• Click “Clear Data”

• Restart your browser

Pro Tip: Use Incognito Mode or try a different browser after clearing cache.

2. Disable VPN or Proxy Services

Ticketmaster uses location-based data to prevent bots and fraud. A VPN or proxy can trigger a security flag.

• Turn off your VPN or proxy

• Refresh the page

• Try logging in or purchasing tickets again

3. Switch Devices or Networks

Sometimes your device or network connection is the root cause. To troubleshoot:

• Try switching from Wi-Fi to mobile data (or vice versa)

• Use a different device (laptop, phone, tablet)

• Restart your modem or router

This resets your IP and refreshes your connection with Ticketmaster’s servers.

4. Log Out and Log Back In

If your session is corrupted, logging out and back in can refresh your account’s connection.

• Go to your profile > Log Out

• Close the browser

• Open it again and log in from scratch

5. Try a Different Browser

If you’re using Chrome, try Firefox, Safari, or Edge instead. Some browsers handle security cookies differently and may bypass the issue.

6. Wait and Try Again Later

Sometimes, Ticketmaster 0011 error code appears during heavy traffic times—especially during major ticket releases. In this case, it’s a server-side issue.

Wait 10–15 minutes and try again. Avoid refreshing the page repeatedly, as this can worsen the problem.

7. Use the Ticketmaster App

If you’re using a desktop browser and getting the 0011 error, try switching to the Ticketmaster mobile app.

• Available on iOS and Android

• Often handles traffic and logins more smoothly

• Less prone to browser-based caching issues

Still Seeing the Error? Contact Ticketmaster Support

If none of the above fixes work, you should reach out to Ticketmaster directly.

Here's how to do that:

• Visit: help.ticketmaster.com

• Use the Live Chat feature (when available)

• Submit a support request with:

  • Screenshot of the error

  • Time and date it occurred

  • What device/browser you were using

Common Mistakes to Avoid

If you want to prevent the ticketmaster error code 0011 in the future, be mindful of these common issues:

❌ Refreshing Too Often

Constantly hitting F5 can trigger bot protection protocols.

❌ Using Browser Extensions

Extensions like ad blockers or script blockers may interfere with how Ticketmaster loads. Disable them while purchasing.

❌ Purchasing from Multiple Tabs

Only use one browser tab to search and purchase tickets.

❌ Logging in on Multiple Devices

Avoid signing into your Ticketmaster account on several devices at the same time.

Summary: How to Fix Error Code 0011 on Ticketmaster

Here’s a quick summary of how to fix the Ticketmaster 0011 error code:

Fix

Description

Clear Cache/Cookies

Fix browser conflicts

Disable VPN

Prevent location issues

Switch Devices

Try a different connection

Log Out & Back In

Refresh session

Wait & Retry

Avoid peak overload

Use Ticketmaster App

Bypass browser issues

Contact Support

When all else fails

Frequently Asked Questions

Q: Is error code 0011 a Ticketmaster problem or my device?

A: It can be either, but usually it's a temporary block due to unusual behavior from your device, browser, or network.

Q: How long does the 0011 error last?

A: It can resolve in minutes or a few hours. If it persists beyond 24 hours, contact Ticketmaster support.

Q: Does Ticketmaster ban accounts for error 0011?

A: No, the error is not a ban. It's a temporary block or system trigger—not a penalty.

Q: Will switching devices fix the issue?

A: Yes, in many cases switching to a different phone, tablet, or network solves the problem quickly.

Final Thoughts

Encountering the ticketmaster error code 0011 can be incredibly frustrating—especially when you’re rushing to buy tickets for a sold-out event. But the good news is, in most cases, this error is temporary and easily fixable.

By understanding what causes the error code 0011 Ticketmaster glitch and following the right troubleshooting steps, you can get back on track and secure your seats with confidence.