Party Equipment Rental Service in Rhode Island

Booking is quick and easy. You can reserve your rental online through our website by selecting your desired items and completing the checkout process. If you prefer to speak with someone directly, our team is happy to assist by phone during business hours. Once booked, you’ll receive a confirmation with all the necessary details. We recommend booking as early as possible to ensure availability, especially during peak seasons. All reservations require a signed rental agreement to finalize your booking.

Safety is always our top priority, especially when it comes to the weather. If your event is outdoors and severe weather is forecasted—like high winds or heavy rain—you can cancel or reschedule without penalty, as long as the cancellation is made before we begin delivery. We’ll work with you to make the best decision for your situation. If you choose to proceed with your event, it’s essential to follow safety guidelines, including avoiding the use of inflatables during inclement weather. We’ll also help determine whether the equipment can be safely set up based on conditions.

Yes, we do require a deposit to secure your reservation. The deposit is applied to your total rental balance, confirming your commitment to the specified date and equipment. This ensures the equipment you selected is set aside exclusively for your event. Deposits are non-refundable but may be transferrable to a future event in certain circumstances. We encourage you to read our full rental policy for details on deposits, cancellations, and rescheduling.

Delivery is typically scheduled several hours before your event start time to ensure everything is set up well in advance. Our team will coordinate with you a few days before to confirm the exact delivery window. Pickups usually occur the same day after your event ends, or sometimes the following morning, depending on schedule and location. You do not need to be present for pickup as long as the equipment is accessible and instructions are followed. We always aim to be punctual and efficient with both delivery and pickup.

We recommend that someone over the age of 18 be present when we arrive for delivery. This ensures we can review safety procedures, verify placement, and answer any final questions. If no one is available at the time of delivery, we ask that detailed setup instructions and access to power be provided in advance. Our team will do their best to set up according to your wishes. However, having someone on-site helps us provide the safest and most accurate service possible.

Before your rental arrives, please ensure the area is clear of debris, toys, pet waste, and any significant obstacles. Ensure a relatively flat surface is available for setup, such as grass, pavement, or other firm ground, for all work. You'll also need to ensure an electrical outlet is nearby for inflatables and that sprinklers are turned off. If you have pets, please secure them and clean up the area before we arrive. This helps ensure a smooth, safe, and timely setup.

Cleanliness and hygiene are of utmost importance to us. Every inflatable is thoroughly cleaned and disinfected before and after each use using safe, commercial-grade cleaning products. We thoroughly inspect all units to ensure they’re in excellent condition for your event. Clean equipment not only looks better but also provides a healthier environment for your guests. We take these steps seriously to give you peace of mind.

All rentals must be supervised by a responsible adult at all times while in use. This helps ensure that safety guidelines are followed, such as limiting the number of users and grouping participants by age or size. The supervisor should also monitor weather conditions and ensure the equipment is used correctly. If you need additional help, we may offer attendants for hire depending on availability. Proper supervision is one of the most crucial aspects of a safe and enjoyable event.

Yes, most inflatables and specific equipment require a standard electrical outlet within 100 feet of the setup location. Each blower typically draws about the same power as a small household appliance. If a power source isn't nearby, we can provide a generator for an additional charge. The power source must be reliable and not overloaded with other appliances. We’ll review these details with you before delivery to ensure you’re fully prepared.

We understand that accidents can happen, and we ask that all equipment be treated with care. If damage occurs due to misuse, negligence, or failure to follow safety guidelines, you may be responsible for repair or replacement costs. Normal wear and tear is expected and won’t result in any charges. We kindly request that you notify us immediately if any damage or issues arise, so we can respond appropriately. Our goal is always to work with you to resolve any concerns quickly and fairly.