If you have any questions, need assistance with the app, or would like to report a problem — we’re here to help!
📩 Email us at:
busybees.sup@gmail.com
We usually respond within 24–48 hours.
Thank you for using BusyBees — we appreciate your trust!
Effective Date: February 10, 2025
Last Updated: March 27, 2025
BusyBees ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BusyBees mobile application (the "App").
By accessing or using our App, you acknowledge that you have read and understood this Policy. If you do not agree, please do not use the App.
We collect limited information to operate the App effectively and provide a secure and efficient platform for connecting users.
A. Information You Provide to Us
Personal Information: Name, surname, email address, phone number, address (home or work), and profile photo.
User Content: Any text, images, or other data voluntarily uploaded or submitted through the App.
B. Automatically Collected Information
Device Information: Device model, operating system, and unique device identifiers.
Usage Information: App usage statistics, including page visits, clicks, timestamps, and error logs.
Location Data: If you grant permission, we may collect your approximate location to improve service matching based on geographic proximity.
C. Permissions Requested by the App
To enable core features, the App may request access to:
Camera: For uploading profile or task-related photos.
Storage: To save or upload media files.
Location Services: To help match clients and providers based on their location.
Contacts (optional): If you voluntarily choose to refer others or connect with known users.
We use your information to:
Facilitate communication and connection between users.
Improve App functionality and user experience.
Provide user support and respond to inquiries.
Monitor compliance with our Terms of Use.
Enhance safety, detect suspicious activity, and prevent fraud.
Comply with legal requirements and enforce our policies.
We do not sell or rent your personal information.
We may share your information only in the following limited cases:
Service Providers: Trusted third-party vendors that help maintain or support the App (e.g., hosting providers, analytics services).
Legal Requirements: If required by law, regulation, or legal process, or to protect rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or reorganization, your data may be transferred as part of that process.
The App does not use or integrate with any third-party payment systems, and we do not facilitate or process any transactions or payments between users.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. You are responsible for protecting your login credentials and using the App responsibly.
Access & Update: You can review and update your profile information at any time through the App settings.
Location & Permissions: You may modify app permissions (e.g., location access) via your device settings.
Account Deletion: To request deletion of your account and associated data, please contact us at the email address below.
Our App is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor has registered, we will take steps to delete the information.
We may update this Policy from time to time. If we make material changes, we will notify users by updating the "Effective Date" and, where appropriate, providing additional notice. Continued use of the App after changes indicates your agreement to the revised Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
📧 Email: busybees.sup@gmail.com
Effective Date: February 10, 2025
Last Updated: February 10, 2025
Welcome to BusyBees! These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“user,” “you,” or “your”) and BusyBees (“Company,” “we,” “us,” or “our”) regarding your use of the BusyBees mobile application (“App”).
By accessing or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the App.
You must be at least 18 years old to use the App. By registering, you represent that you meet this age requirement.
BusyBees is a neutral platform that connects clients with independent service providers (“Providers”). The Company is not a party to any agreements between users, does not supervise services, and does not conduct background checks, identity verification, or license validation of any user.
Clients are solely responsible for verifying the identity, qualifications, licenses, or permits of any Provider they hire.
Providers who select service categories that require licenses or certifications self-certify that they possess such credentials. BusyBees does not verify this and holds no responsibility for false claims.
By using the App, all users agree to assume full responsibility and risk for any interaction, service, or transaction conducted via the platform.
To access core features, you must create an account. You agree to provide true, complete, and updated information and to maintain the confidentiality of your login credentials. You are solely responsible for all activities under your account.
4. Services and Payments
Clients can post service requests, and Providers can respond. Once both parties agree on terms, they enter into a private agreement. BusyBees is not a party to this agreement and does not guarantee the quality, timing, or outcome of services provided.
BusyBees does not process or facilitate any payments between users. All payment terms, amounts, and methods must be arranged independently and directly between the Client and the Provider. The Company is not responsible for any financial transactions, disputes, or issues that may arise between users in relation to payment.
After service completion, users may rate and review each other. Reviews must be:
Truthful
Respectful
Free of profanity, harassment, personal attacks, or discriminatory language
Users must not:
Use offensive or obscene language
Harass, threaten, or insult others
Engage in hate speech or discriminatory behavior
Spread false information or impersonate another person
Attempt to manipulate the rating system
The Company reserves the right to:
Delete any inappropriate reviews
Permanently ban or suspend users for violations, including but not limited to:
Harassment
Abusive language
Discrimination
Deceptive practices
Fraud
Illegal activity
Repeated cancellations
Failure to complete tasks without valid reason
BusyBees may remove or suspend a Provider’s profile if:
Their average rating falls below 4.5 out of 5
They receive repeated negative reviews
Their conduct is deemed unprofessional or harmful to the community
BusyBees provides the App "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee uninterrupted access, reliability, or suitability of the App or its content.
You agree to indemnify, defend, and hold harmless BusyBees and its affiliates from any claims, damages, liabilities, and expenses arising out of your use of the App, your violation of these Terms, or your interactions with other users.
We reserve the right to suspend or permanently delete any user account, with or without notice, for any violation of these Terms or any behavior deemed harmful to the platform or its users.
We may update these Terms at any time. Changes will take effect upon posting an updated version with the revised "Effective Date." Continued use of the App signifies your acceptance of the changes.
These Terms shall be governed by the laws of the State of California, without regard to its conflict of laws principles.
For questions regarding these Terms and Conditions, please contact:
📧 Email: busybees.sup@gmail.com
