BUS  TRUCK ARENA

Bus Truck Arena Game – Privacy Policy

Welcome to Bus Arena ("the App", "the Game", "we", "our", "us"), operated by Gmart Online Pvt Ltd. We are committed to protecting your privacy and ensuring a secure digital mobile gaming experience.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access, download, register for, or use Bus Arena. By using the App, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the application.

1. Information We Collect

We may collect information about you in various ways when you interact with Bus Arena.

Information You Provide to Us

• Account Information: If you create an account, we may collect your username, email address, and mobile number.

• Customer Support: Information you provide when contacting us for help, such as your email address and the details of your inquiry.

Information Collected Automatically

• Device Data: We automatically collect hardware model, operating system version, unique device identifiers (e.g., IMEI, MAC address), and mobile network information.

• Gameplay and Usage Data: We track how you interact with the game, including unlocked vehicles, chosen maps, session durations, garage customizations, and in-game progression.

• Local Save Data: Game progress and custom configurations may be stored locally on your device.

Payment and Subscription Information

• App Store Purchases: When you purchase digital goods via Google Play or the Apple App Store, payment is processed by those platforms. We do not collect or store your raw credit card details, but we receive transaction confirmation to unlock your items.

• Telecom Billing: If you subscribe via daily telecom billing (e.g., LKR 7.90/day), your mobile number and billing status will be processed by your respective telecommunications operator to grant you access.

2. How We Use Your Information

We use the collected information to operate, maintain, and improve the Bus Arena ecosystem.

• To provide access to driving simulation modes, maps, and vehicle customization.

• To process and verify your in-app purchases and telecom subscriptions.

• To save your game progress and garage modifications.

• To deliver customer support and respond to inquiries.

• To monitor and analyze usage trends, bugs, and game performance.

• To enforce our Terms & Conditions, particularly regarding fair play and the prevention of fraud, hacking, or unauthorized third-party software.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Third-Party Service Providers: We may share data with vendors who assist us with game hosting, analytics, and advertising.

• Payment & Telecom Partners: We share necessary transaction data with Google Play, the App Store, or local Sri Lankan telecom operators to facilitate your purchases and subscriptions.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) in Sri Lanka or your local jurisdiction.

• Business Transfers: In the event of a merger, sale of company assets, or acquisition, your information may be transferred to the new owners.

4. Third-Party Advertising and Analytics

Bus Arena may feature advertisements and utilize analytics tools to keep the game accessible.

• Ad Networks: Third-party ad networks may collect device identifiers and usage data to serve personalized or contextual advertisements within the App.

• Opt-Out: You can typically opt out of personalized advertising by adjusting the privacy or tracking settings on your mobile device (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).

5. Children's Privacy

Bus Arena is accessible to users of all ages, but we do not knowingly collect personal identifiable information from children under the age of 13 without parental consent.

• Users under the age of 18 must have permission from a parent or legal guardian to make in-app purchases or use telecom billing features.

• If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

6. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal information.

• Security: While we strive to protect your data, no security system is impenetrable, and we cannot guarantee the absolute security of information transmitted over the internet.

• Retention: We retain your data only for as long as is necessary to provide the Bus Arena services to you, fulfill the purposes outlined in this policy, and comply with legal obligations.

7. Your Data Rights

Depending on your device and location, you have certain rights regarding your data:

• Access and Update: You may request to access or update your account information by contacting us.

• Data Deletion: You can request the deletion of your account and associated data. Please note that uninstalling the app may delete local save data (such as garage items), which cannot be recovered.

• Device Permissions: You can revoke app permissions (e.g., network access, storage) at any time through your device's settings menu, though this may impact game functionality.

8. Governing Law

This Privacy Policy and our data practices are governed by the laws of Sri Lanka.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: busarenalanka@gmail.com