Privacy Policies

Company: Jupenta

Jupenta is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our applications, websites, and services.

1. Information We Collect

a. Personal Information

We may collect the following:

• Name

• Phone number

• Email address

• User login details

b. Device & Technical Information

• Device model and ID

• Operating system and version

• App version

• IP address

c. Location Information

• Real-time GPS location for location-based services (e.g., bus tracking)

• Background location (with your consent)

d. Usage Data

• App usage statistics

• Pages/screens visited

• Interaction data

e. Cookies & Tracking Technologies

For web platforms, we may use cookies and analytics tools like Google Analytics or Firebase Analytics.

2. How We Use Your Information

We use your data to:

• Provide and operate our services

• Improve functionality and user experience

• Send notifications, alerts, or updates

• Troubleshoot and support user issues

• Monitor app performance and usage patterns

3. Sharing Your Information

We do not sell your personal information.

We may share your data with:

• Trusted service providers (e.g., Firebase, messaging APIs)

• Law enforcement or legal entities (when legally required)

• Internal teams within Jupenta for support and analysis

4. Data Retention

• We retain personal and location data only as long as necessary for the service.

• Users may request deletion of their data at any time by contacting us.

5. Your Rights

You have the right to:

• Access the personal data we store about you

• Correct or update your information

• Request deletion of your data

• Withdraw location or notification permissions at any time via your device settings

6. Security

We implement robust security practices to protect your data, including:

• Encryption

• Secure servers

• Limited access to sensitive data

7. Children’s Privacy

Our services may be used by students under the age of 18. In such cases:

• We only collect minimal data required for school or guardian-approved services

• Parental or school authority consent may be required for account setup and tracking

8. Third-Party Services

We may use third-party services, such as:

• Firebase (for authentication, database, cloud functions, messaging)

• OpenStreetMap (for map and location services)

Please refer to their respective privacy policies for more details.

9. Changes to This Policy

We may update this policy from time to time. Users will be notified of major changes via:

• App pop-ups

• Email notifications

• Website updates

Last updated: 01/05/2025

10. Contact Us

For questions or concerns about this Privacy Policy or your personal data, contact us at:

Email: jupentaindia@gmail.com
Company: Jupenta
Location: No-17, Ginning Factory Road, Irugur, Coimbatore, Tamilnadu.