Privacy Policy

Last updated: July 1, 2025

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1. Introduction

This Privacy Policy explains how Bug Identifier: Scanner AI ("we", "us", or "our") collects, uses, stores, and protects your information when you use our mobile application (the “App”). We are committed to respecting your privacy and complying with all relevant laws, including the GDPR, CCPA, and App Store guidelines.

By using the App, you agree to the terms outlined in this policy.

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2. Information We Collect

We only collect information necessary to provide and improve our core features. These include:

a. User-Provided Information

- Photos: When you take or upload a bug photo, it may be temporarily sent to a secure AI service for identification. Photos are not stored permanently on our servers.

- Location (optional): If granted, we use your approximate location to improve identification accuracy. This is stored locally on your device and not shared.

- Chat Input: Text messages you send in a bug chat are processed by an AI model but not stored or used beyond that interaction.

b. Automatically Collected Information

- App Usage Data: Anonymous data like screen views, session length, and device type help us improve user experience.

- Crash Logs: We collect anonymized crash reports to fix bugs and improve app stability.

We do not collect your name, email, contact list, biometric data, or any payment information.

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3. How We Use Your Information

Your information is used to:

- Identify bugs using AI

- Power the interactive chat experience

- Improve the app’s features, performance, and reliability

- Ensure compatibility and stability across devices

We do not sell or use your data for advertising purposes.

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4. Data Storage and Retention

- All bug images and chat threads are stored locally on your device only.

- We do not maintain permanent user records on external servers.

- Usage and crash data may be retained in anonymized form for up to 12 months.

- You can delete all app data by uninstalling the app.

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5. Data Sharing and Disclosure

We do not sell or share your personal data. However, we may use the following trusted services to power core features:

| Service | Purpose | Data Shared |

|-----------------------|-----------------------------------|-----------------------------|

| OpenAI / AI Provider | Image analysis & chat generation | Photo & text input |

| Sentry / Expo | Crash/error logging | Anonymous crash logs |

| Google Analytics (opt)| Usage statistics | Anonymous usage data |

All third-party services comply with data protection standards such as GDPR and CCPA.

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6. Permissions We Request

| Permission | Purpose |

|------------------|------------------------------------------|

| Camera | Capture bugs in real time |

| Photo Library | Select existing bug images |

| Location (Optional)| Provide regional context for bug ID |

You can disable any permission at any time from your device settings.

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7. Data Security

We take data security seriously and use:

- Secure HTTPS connections for all external data requests

- Local-only storage for sensitive data like photos and chats

- Access limitations within the app's sandbox

Still, no app or service can guarantee absolute security. Please use caution when submitting any sensitive content.

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8. Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that we’ve collected data from a child, we will delete it promptly.

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9. Your Rights

Depending on your location, you may have the right to:

- Access the data we collect about you

- Request correction or deletion of your data

- Withdraw consent (e.g., disable permissions)

- File a complaint with a data authority

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our support page and reflected by the “Effective Date” at the top.

Your continued use of the app indicates acceptance of the updated policy.

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