Frequently asked questions
Frequently asked questions
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How to get a refund from a rental car?
How to get a refund from a rental car?
You can call the customer service team at Budget.com at 1-800-259-6095 and ask for assistance with your refund. Make sure you ask the representative to confirm your refund via email. Keep them on the phone until you have received the email and reviewed the details.
Is it cheaper to rent a car for a week or by day?
Is it cheaper to rent a car for a week or by day?
Just like renting a hotel by the week costs you less per day than a single-night rental, renting a car by the week may be cheaper than for a few days. For more information, please call 1-800-259-6095. If you only need the car for five days, but renting for a full week is cheaper, opt for the weeklong rental.
Why is Budget charging me a $300 deposit?
Why is Budget charging me a $300 deposit?
To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters without a ticketed return travel itinerary will be required to provide a deposit between $300 and $850 depending on the rental location and class of vehicle rented.
Does Budget have 24 hour customer service 24/7?
Does Budget have 24 hour customer service 24/7?
Here are the main ways you can get help. One of them is phone support via telephone number 1-800-259-6095. The company offers 24/7 phone support for customers and you can find the phone number for your country on the Contact Us page of the website.
How do I contact Budget by email?
How do I contact Budget by email?
Contact our Customer Service team via email at budgetcustomerservice@budgetgroup.com or by calling 1 (800) 259-6095.
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