Privacy Policy
This Privacy Policy outlines the information practices of Hope Talents regarding the collection, use, and disclosure of personal information when you use our application as a merchant partner to participate in the redemption of offers from customers and monitor offer performance and transaction history. We are committed to protecting the privacy and confidentiality of the personal information entrusted to us by our merchant partners. By utilizing our application, we kindly request your consent to adhere to the practices elucidated within our Privacy Policy. If you find yourself in disagreement with the terms set forth in this Policy, we respectfully urge you to refrain from using our application.
- Information We Collect
1.1 Personal Information:
When you register as a merchant partner and use our application, we may collect the following personal information:
Contact Information: such as your name, email address, phone number, and business address.
Account Information: including your username and password.
Transaction Information: relating to the offers redeemed, transaction dates, and transaction amounts.
1.2 Usage Data:
We may also collect certain information automatically when you use our application. This may include:
Device Information: such as your device's unique identifiers, IP address, operating system, and browser type.
Log Information: including details about your use of our application, such as access times, pages viewed, and actions taken.
Location Information: We may collect and process information about your actual location, such as through GPS signals.
- Use of Information
2.1 We use the personal information we collect for the following purposes:
To provide and maintain our application and services to you.
To process and manage your merchant partner account.
To communicate with you regarding your account, offers, and transactions.
To improve and enhance our application and services.
To monitor and analyze usage patterns and trends.
To detect and prevent fraudulent or unauthorized activities.
To comply with legal obligations or enforce our rights.
2.2 We may use aggregated and anonymized information for statistical, analytical, and research purposes, which does not personally identify you.
- Information Sharing
3.1 We may share your personal information with third parties in the following circumstances:
Service Providers: We may engage trusted third-party service providers to assist us in operating our application and providing our services. These providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Partners: We may share your personal information with our business partners, such as payment processors, for the purpose of processing transactions and fulfilling your requests.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
Protection of Rights: We may disclose your personal information to protect and defend our rights, property, or safety, as well as the rights, property, or safety of our users or others.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.
- Your Rights
You have the right to access, correct, update, or delete your personal information. You may also have additional rights under applicable data protection laws. To exercise your rights or make inquiries about your personal information, please contact us using the contact details provided below.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our information practices. We will notify you of any material changes by posting the updated Policy on our application or by other means of communication. Your continued use of our application after the effective date of the updated Policy constitutes your acceptance of the revised terms.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
rewards@hopetalents.bh