This Privacy Policy describes how Badminton Souq (the “Web Site” or “Mobile Applications” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from Badminton Souq. We respect your privacy, any information gathered on this site will be kept strictly confidential.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. This may include names, addresses, email addresses, phone numbers, payment details, and browsing or purchase history.
Any information that we collect on our website will be used to make your shopping experience better, notify you about order updates, website updates, product updates or for marketing purchases. We may send you email about your order, inform you about any new services, products, or offers, or respond to requests or convey shipping information.
We do not rent, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfillment.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our website, employees, management, users, members and other affiliates associated with us. We do not hold any of your credit card information. This information is securely collected by our authorized payment gateways. With the industry's most-advanced encryption, fraud prevention, and protection policies, our payment gateways are dedicated to keeping your account safe and secure. Once your information reaches our payment gateways, it resides on a server that is heavily guarded both physically and electronically.
GDPR: If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA: If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
Customers may review and update your personal information at any time by accessing your account information on the Websites or emailing or calling our customer service. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we urge you to review your information regularly to ensure that it is correct and complete. You may also wish to completely delete any personal information you submitted to Badminton Souq by contacting us through email or phone.
Mentioned policy may be updated periodically, changes will update from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email: sales@badmintonsouq.com.