The Office of Service Quality is devoted to assisting parents and community members by linking them to available resources, providing accurate information and resolving concerns in a caring, helpful and professional manner. This office works cooperatively with parent organizations and community groups to foster an understanding of available school programs and services while maintaining and enhancing communication between schools and community stakeholders.
The Service Quality Office is comprised of a Director, three Assistant Directors and one Coordinator. Assistant Directors look forward to offering assistance with any of your school operational concerns.
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The Florida Department of Education inspector general will examine the district's handling of the 2014 tax-payer-approved $800 million project to fix schools, called the SMART bond. The state will review 2014 through 2022.
Licata's memo says the audit will look at "intentional or willful actions" to pass the bond "with insufficient or misleading information." It will also examine District employees "responsible for the roofing issues." The memo did not name a target of the investigation, only saying it's not someone the district employs currently. It will also examine the severance packages of three former employees from 2023.
Alston was appointed to the board by Governor Ron DeSantis after a 2022 state grand jury report found mismanagement in the Smart Bond Program. The report outlined cost increases, project delays, and construction issues.
"If you ask any parent, any community group: Are you 100% satisfied today with Broward County Public Schools, if you find five people to say yes, you'd be a millionaire," said Alston. "Speaks to the challenges."
We did request to speak with Superintendent Dr. Peter Licata about the upcoming audit. - His office declined our interview request but told us Licata will fully cooperate with this audit, which he says should take place in the next few weeks. 152ee80cbc
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