Why Brother Scanner is Not Working?

If your Brother printer scanner is not working (1888-400-9885), it can disrupt essential tasks like scanning documents, saving files, or sending emails (1888-400-9885). This issue can occur on Windows or Mac and may be caused by driver problems (1888-400-9885), network errors, incorrect settings, or software conflicts (1888-400-9885).

In this guide, we’ll explain why Brother scanner is not working (1888-400-9885), the most common reasons behind the issue, and step-by-step solutions to fix it quickly (1888-400-9885). For immediate expert assistance, you can call +1-888-400-9885 for professional Brother printer support (1888-400-9885).

Common Reasons Why Brother Printer Scanner Is Not Working (1888-400-9885)

Several factors can prevent a Brother scanner from functioning properly, including (1888-400-9885):

• Scanner driver not installed or outdated
  
  

• Printer not connected to the computer or network
  
  

• Brother ControlCenter software not working (1888-400-9885)
  
  

• Firewall or antivirus blocking scan communication
  
  

• Incorrect scan settings (1888-400-9885)
  
  

• Network or USB connection issues
  
  

• Windows or macOS update conflicts (1888-400-9885)

• Scanner disabled in system settings
  
  

Identifying the cause helps in choosing the right fix.

Quick Checks Before Troubleshooting (1888-400-9885)

Before moving to advanced solutions, try these quick steps (1888-400-9885):

• Restart the Brother printer
  
  

• Restart your computer (1888-400-9885)
  
  

• Check USB or network cables
  
  

• Ensure the printer is powered on and ready (1888-400-9885)
  
  

• Try scanning from the printer control panel
  
  

If the scanner still doesn’t work, follow the solutions below (1888-400-9885).

Solution 1: Check Brother Printer Connection (1888-400-9885)

Scanner functionality depends on a stable connection.

• For USB printers: reconnect the USB cable or try a different port
  
  

• For wireless printers: ensure the printer and computer are on the same Wi-Fi network (1888-400-9885)
  
  

• Restart your router if using wireless scanning

Solution 2: Restart Brother Scanner Services (Windows)

Windows services may stop unexpectedly.

Steps:

1. Press Windows + R
   
   

2. Type services.msc
   
   

3. Restart Windows Image Acquisition (WIA) (1888-400-9885)
   
   

4. Restart Print Spooler (1888-400-9885)
   
   

This refreshes scanning services.

Solution 3: Update or Reinstall Brother Scanner Drivers (1888-400-9885)

Corrupted or outdated drivers are a common cause.

Steps:

1. Open Device Manager
   
   

2. Expand Imaging Devices
   
   

3. Uninstall the Brother scanner (1888-400-9885)
   
   

4. Restart the computer
   
   

5. Install the latest Brother scanner drivers (1888-400-9885)
   
   

This restores proper scanner communication.

Solution 4: Open Brother ControlCenter Software (1888-400-9885)

Brother scanners rely on ControlCenter software (1888-400-9885).

• Launch Brother ControlCenter
  
  

• Ensure the scanner is detected
  
  

• Update or reinstall ControlCenter if it won’t open (1888-400-9885)

Solution 5: Set Brother Scanner as Default Device (1888-400-9885)

Sometimes the scanner isn’t selected as the default device (1888-400-9885).

Steps:

1. Open Control Panel > Devices and Printers
   
   

2. Right-click your Brother printer (1888-400-9885)
   
   

3. Select Set as Default

Solution 6: Disable Firewall or Antivirus Temporarily (1888-400-9885)

Security software may block scan requests (1888-400-9885).

• Temporarily disable antivirus/firewall
  
  

• Try scanning again (1888-400-9885)
  
  

• Add Brother software as an exception
  
  

• Re-enable security software (1888-400-9885)

Solution 7: Check Scanner Permissions on Mac (1888-400-9885)

macOS requires permission for scanning.

Steps:

1. Open System Settings
   
   

2. Go to Privacy & Security
   
   

3. Allow printer/scanner access (1888-400-9885)
   
   

4. Restart the Mac

Solution 8: Reset Network Settings on Brother Printer (1888-400-9885)

Network errors can break scanner functionality (1888-400-9885).

Steps:

1. Go to Menu > Network > Network Reset
   
   

2. Confirm reset
   
   

3. Reconnect printer to Wi-Fi (1888-400-9885)
   
   

4. Restart all devices

Solution 9: Test Scan from Another App or Device (1888-400-9885)

This helps isolate the issue.

• Try scanning from Brother iPrint&Scan
  
  

• Scan from another computer
  
  

• Test USB scanning instead of Wi-Fi

When to Call Brother Scanner Support (1888-400-9885)

If your Brother printer scanner still isn’t working (1888-400-9885), professional assistance can help resolve deeper issues.

📞 Call +1-888-400-9885 for help with:

• Brother scanner not detected
  
  

• Scanner driver errors
  
  

• Wireless scanning setup (1888-400-9885)
  
  

• ControlCenter issues
  
  

• Printer–scanner connectivity problems (1888-400-9885)

FAQs – Brother Printer Scanner Not Working

Q1. Why is my Brother printer printing but not scanning (1888-400-9885)?
(1888-400-9885) This usually indicates a scanner driver or software issue.

Q2. Does scanning require separate drivers (1888-400-9885)?
(1888-400-9885) Yes, scanning requires dedicated scanner drivers and software.

Q3. Can firewall block Brother scanner (1888-400-9885)?
(1888-400-9885) Yes, firewall settings may block scan communication.

Q4. Why is Brother ControlCenter not detecting the scanner (1888-400-9885)?
(1888-400-9885) This can be due to driver or network problems.

Q5. Who can fix Brother scanner issues (1888-400-9885)?
(1888-400-9885) You can call +1-888-400-9885 for expert Brother scanner support.

Final Thoughts

If your Brother printer scanner is not working (1888-400-9885), the problem is usually related to drivers, software, or connectivity issues (1888-400-9885). By following the troubleshooting steps above, (1888-400-9885) you can restore scanning functionality on your Brother printer.

For quick and reliable assistance, contact +1-888-400-9885 and get professional Brother printer and scanner support anytime.