Effective Tips to fix Brother Printer Offline Error

Users often encounter Brother Printer says offline when trying to print documents. This happens when the printer cannot communicate with your system. This could be caused by poor network connectivity, outdated drivers, pending printing jobs, or other factors. This issue will cause your Brother printer to not respond to any print request you send to it. This causes a problem between your computer and your printer. You will be unable to print any document from your printer. This guide will provide you with detailed, useful, and practical troubleshooting techniques that you can use to resolve Brother Printer says offline issue quickly.

Reset Your Brother Printer to Factory Default Settings

Resetting your Brother Printer to factory default settings can fix the Brother printer says offline error.

  • Click the Menu button on the operational panel of the printer.

  • Once you have done this, a list will appear on the printer's display. To select "Initial setup", use the navigation keys on your printer Control Panel. Next, press OK.

  • Next, select the Reset option. Next, click the OK button. After that, you'll see the option to Factory reset. Next, select it and hit OK.

  • A pop-up box may appear asking you for confirmation to reset your printer. Select Yes. Once the reset has been completed, the processing will start and all settings will be deleted. Follow the next steps if the Brother Printer Offline error persists.

Ensure Your Printer is Properly Connected to Computer

Your printer should be connected to your computer via wireless or USB cable. If you don't, Brother Printer says offline error will occur.

Wireless Connection Method: If your Brother printer supports wireless connectivity, ensure that you connect your printer and computer to the same Wifi network. If your computer fails to recognize your printer, you will get a Brother Printer Offline error.

USB Cable: You need to be aware of the following points if you use a USB cable for connecting your computer and printer. First, ensure that the USB cable is not damaged. Also, make sure it is compatible with your Brother printer. Attach the cord to the USB ports on your computer and printer. Your computer's USB port must be functional and not broken. Attach any other device to check the port. Try a different USB port if it doesn't work.


Set Your Brother Printer as Default Printer

Setting your printer to default is one of the easiest ways to fix Brother Printer says offline problem. Your computer will send all print requests to the printer you have chosen by default. Follow the steps below to do this.

  1. Click on the Start button on your computer to open Control Panel.

  2. The dialog box will open. Select "Hardware and Sound", then click on "Devices and Printers".

  3. By doing so, a list of all printers in your vicinity that are connected to the network will be displayed on your screen.

  4. Locate the Brother printer, then right-click it. Next, click on the "Set as default Printers" option in the menu.

  5. Now, restart the printer to verify that the problem is solved. If the problem persists, try the next step.

Cancel all the Pending Print Jobs

You should cancel any pending print jobs if you still have the Brother Printer Offline problem.

  1. First, open the Control Panel > Hardware & Sound >Devices & Printers.

  2. Click on the Brother printer to open it. Now click on "See What's Printing" and choose the option.

  3. Next, click on the "Cancel All Documents” option. It may not work if you right-click on it, and then click Open as Administrator.

  4. You will need to enter an administrator password. Enter the password and then click "Yes". All print jobs that are in the queue will be cancelled. Try the next option if the problem persists.

Install the Compatible and Latest Version of the Printer Driver

The software called Printer Driver allows your computer to communicate and send print requests to the printer in order to print documents. If you don't use the supported driver to control your printer, it won't establish a connection. To resolve the Brother printer says offline, ensure that your Driver is compatible with your printer model. Uninstall the driver first, then download a new one. Brother Printer Drivers Official website. It is also important to regularly update your printer driver. An outdated printer driver can cause problems and slow down the printing process.