Brother Printer Driver Installation Problems

In this article, we are going to show you how to fix all the common Brother Printer Driver installation Issues or Brother Printer Error State which occur while trying to install the driver on your computer. The solutions provided here only works for Windows computer (Windows XP, Vista, 7, 8.1, & 10), thus ensure that you have got a computer with Windows Operating System.

Common Brother Printer Driver Installation Problem

Some of the common problems a Brother Printer user will get while trying to install the drivers on his/her computer are listed below.

1) Brother Printer driver won’t install

2) Cannot install Brother Printer driver windows 10

3) Brother software installation hangs

4) Brother wireless device setup wizard freezes

5) Brother printer USB cable not working

6) How to Fix Brother Printer Driver Installation Problem

In case the Brother Printer driver and software program starts possessing a problem, they will possibly not be able to get any type of prints or could not use some attributes of a printer. The error message you’ll get when the driver or software refuses to work is “Unexpected error encountered” when opening the software. Follow the solutions below to fix the Brother Printer driver installation problem.

Problem 1- Brother Printer driver won’t install

When attempting to install the Brother Printer driver and it won’t load, hangs, or disappears from the screen then you need to do the following tasks: –

Solution 1- Restart the Printer and Computer

Try rebooting both the printer and computer, then try to print anything from the computer to check if the problem exists or not? If not, then it is good, and if yes, then follow the next solution

Solution 2- Uninstall the Driver, Remove the Printer, and Re-Install Printer

Remove the Printer

Step 1: Open Control Panel on your computer.

Step 2: At the top right, you’ll find “View by: option” click on it and choose Category.

Step 3: Get inside the View devices and printer option under Hardware and Sound.

Step 4: Right Click on your printer and click on Remove device.

Step 5: Click on Yes to altogether remove the printer.

Remove the Drivers I

Step 1: Open Control Panel

Step 2: Click Uninstall a program under Programs.

Step 3: Find the printer drivers and uninstall every one of them.

Step 4: Restart the Computer.

Remove the Drivers II

Step 1: Download Your Uninstaller

Step 2: Open the setup file.

Step 3: Click on Next and Choose the Folder and click Next.

Step 4: Click Install and then Finish completing the installation process.

Step 5: Select the Brother Printer Drivers and Click Uninstall.

Step 6: Choose Super Mode (Find traces of drivers on the registry and completely deletes all the files).

Step 7: Click on Next twice and Click Yes if any message appears.

Step 8: Once the drivers are uninstalled, click on Finish.

Step 9: Reboot the computer.

Reinstall the Printer

Step 1: Connect your printer to the computer with a USB cable

Step 2: Turn on the printer and computer

Step 3: Insert Brother Utilities/Drivers DVD or Download Software Utility

Step 4: Follow the on-screen instructions to add the printer.

Problem 2- Cannot install Brother Printer driver windows 10

If you are not able to install the driver on Windows 10, then try removing the printer from the Windows 10 computer and installing it again. Also, check the print spooler service.

Solution 1- Remove the Printer and Install again on Windows 10

Removing the Brother Printer on Windows 10

Step 1: Click the Windows 10 icon on your Computer and click Settings

Step 2: Click Devices> Printers and Scanners

Step 3: Select your Brother Printer and click on Remove device.

Step 4: Click Yes to confirm.

Adding Brother Printer on Windows 10 Computer

Step 1: Click Windows 10 icon on your Computer and click Settings

windows 10 settings option

Step 2: Click Devices> Printers and Scanners>Add Printers & Scanners.

Step 3: Choose your Printer to install

Step 4: In case the Computer was not able to find the Printer, then select The Printer that I want isn’t listed.

Step 5: Connect the Printer and Computer (Laptop) with a USB cable.

Step 6: Choose the last option, “Add a Local Printer or Network Printer with manual settings,” and click Next.

Step 7: Select Use an existing port and Click Next.

Step 8: From the left menu, Select the Manufacturer (Brother) and from the right list, choose the model number of your Printer, and click Next.

Step 9: You can change the Printer Name if you want and click Next one more time.

In this way, the Brother Printer drivers will be automatically installed on your Computer, and you do not need to add Brother Printer drivers. Print a test page from the Computer to check if the issue exists.

Solution 2- Restart Print Spooler on Windows 10

Step 1: Open Services on Windows 10 computer

Step 2: Find Print Spooler inside the Services Menu

Step 3: Right Click on Print Spooler Service and then click Restart

Step 4: Reboot the computer and try to install the Brother Printer Drivers on your Windows 10 computer.

Problem 3- Brother Software installation hangs, stalls, or freezes

If you are searching for a solution for Brother Software installation hangs, stalls, or freezes on the internet, then you’ve come to the right place. Follow the guide below to fix the Brother Software Installation hangs, stalls, or freezing issue.

Solution- Disable Startup Apps

Step 1: Open Task Manager on Windows 10

Press together CTRL+ALT+DELETE Key from the keyboard. Select Task Manager.

Press windows key + x from the keyboard and click on Task Manager.

Right Click on the taskbar at the bottom and choose Task Manager.

Step 2: Click on Startup option inside the Task Manager

Step 3: Select each program and disable each one of them one-by-one

Step 4: Restart the computer

Step 5: Try re-installing the Brother Printer Software to check if the problem still exists.

Problem 4- Brother wireless device setup wizard freezes

Are you the one straining with random Brother wireless device setup freezing on Windows 10 or the wizard is slow and is making the system hang then this article is for you? Here check out the complete information why the Brother wireless device setup wizard freezes and how to fix it.

Solution 1- Upgrade the Wi-Fi from 5 GHz to 2.4 GHz

Well, technically, this isn’t a problem with the computer or why the wireless setup freezes; the problem is related to a wireless connection. The 5 GHz band provides less coverage but transmits connection faster, and the 2.4 GHz provides more extended coverage but transmit data slowly. Contact your Internet service provider and tell them to split the combined network connection.

Solution 2- Disable Firewall on Windows 10 Computer

Step 1: Open Control Panel on your Windows 10 Computer.

Step 2: Click on System and Security Option.

Step 3: Click Windows Defender Firewall

Step 4: From the left Menu click, Turn Windows Defender Firewall on or off.

Step 5: Under Private Network Setting Select “Turn Off Windows Defender Firewall (Not Recommended).”

Step 6: Under Public Network Settings Select “Turn Off Windows Defender Firewall (Not Recommended).”

Step 7: Click OK to save the cha

Retry installing the Brother wireless device setup wizard and check if it still freezes or not? If the problem is not solved, then check the next solution.

Solution 3- Disable 3rd Party Antivirus on Windows 10 Computer

Make sure you temporarily disable the 3rd Party Antivirus program and not uninstall the software. Plus, to disable an antivirus program on Windows 10, it may depend on the antivirus itself. You should check the official antivirus website to get more information on how to disable the antivirus program.

Step 1: At the right side bottom corner, you’ll find the hidden icon on your Windows 10.

Step 2: Click on the hidden icon to open the list of programs.

Step 3: Right Click on your Antivirus program and click on either of the one options disable, shut down, exit, or anything which sounds like disabling the antivirus.

Step 4: Restart your computer and then try to install the Brother wireless device setup wizard.

Problem 5- Brother Printer USB cable not working

A few common issue reported by Brother Printer users while trying to install Brother Printer driver and software are as follows: –

Brother printer USB cable not working

Brother printer unknown device

Brother printer USB not recognized

Brother printer USB port not working

brother USB printer not detected

The best way to fix the issue is to confirm that your USB cable is fine and simply disconnecting and reconnecting the USB cable can solve the problem. Other than this there are several other things you can do in order to fix the Brother Printer USB cable not working problem.

Solution 1 – Update your Windows 10

Try updating Windows 10 or keep your auto-updates on to install all the latest versions of system updates, which is vital to keep the computer working fine. Follow the steps below to update your Windows 10.

Step 1: Search Windows Updates inside the search box of Windows 10

Step 2: Click on Windows Update Settings

Step 3: Now, click Advance Options

Step 4: Click the toggle button to turn on all the updates and notifications as shown in the picture below

Step 5: Go back and click on Check for updates

Step 6: Once its finish checking the updates, click on Download and Install now

Solution 2- Update USB Port from Device Manager

Obsolete and Outdated USB port drivers can be one of the reasons why your USB cable or USB port is not working on your computer. You can easily update the USB port drivers by following the methods shown below.

Step 1: Search for Device Manager on your Windows 10 Search Box

Step 2: Click on Device Manager Option

Step 3: Click on Ports (COM & LPT)

Step 4: Right Click on Printer Port (LPT1) and click on Update Driver

Step 5: Follow the on-screen instructions to install the latest driver

Step 6: Next, expand the “Universal Serial Bus Controller” Option in Device Manager

Step 7: Update all the drivers listed under the “Universal Serial Bus Controller “option.

One important thing to remember here is, try not to change any settings inside the device manager else it can make situation worse.