It can sometimes be challenging to determine whether network issues are caused by the TelemetryTV app or by problems with your own network, such as WiFi, connectivity, or firewalls. To successfully connect TelemetryTV players to our system and configure them with content, a secure websocket connection is required.

You can test network connectivity by pinging the Q-SYS Core from your PC using the Windows command line interface (cmd.exe) and the Core's IP address. The format is ping ip_address. For example:

Brightsign Network Connectivity Checker Download