BRIDJ - Privacy Policy

Privacy Policy

1. Introduction

BRIDJ ("we", "our", "us") is a digital healthcare platform that enables users (patients) to discover and consult with doctors via chat, audio, or video. Your privacy is important to us, and we are committed to protecting your personal information.

2. Information We Collect

We may collect the following information to provide our services:

• Mobile Number (for login and authentication)
  
  

• User Profile Details (name, age, gender, city, etc.)
  
  

• Doctor Booking Details
  
  

• Payment Information (processed securely via Razorpay)
  
  

• Appointment & Interaction History
  
  

• Location Data (used to calculate distance between patient and doctor)
  
  

3. How We Use Your Information

We use your information to:

• Authenticate your login via mobile OTP
  
  

• Connect you with doctors based on your preferences
  
  

• Facilitate appointment scheduling, rescheduling, and cancellations
  
  

• Enable chat, video, or audio communication with doctors
  
  

• Process payments and refunds through Razorpay
  
  

• Show appointment history and send notifications
  
  

4. Data Sharing

We do not sell or share your personal data with third parties except:

• When required by law
  
  

• With trusted service providers (e.g., Razorpay for payments)
  
  

• With doctors only during your consultation session
  
  

5. Data Retention

We retain your data only for as long as necessary to provide our services or as required by applicable laws.

6. Your Rights

You may:

• Request account deletion by emailing us at drjeg93@gmail.com

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• Request correction of incorrect profile data
  
  

• Request details of the personal data we hold about you
  
  

7. Security

We follow industry-standard practices to protect your data and ensure its confidentiality and security.

8. Children’s Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect information from minors.

9. Contact Us

For questions, concerns, or data-related requests, please contact us:
📧 Email:drjeg93@gmail.com