As the Mid-Atlantic Regional Manager, I was the direct connection of the properties to the executive team.  

Negotiated leasing opportunities with yacht brokers, restaurants and service facilities.  

Challenged property level leadership to perform at highest level to achieve budget goals.  Worked directly with asset management team creating annual budgets and incentive programs.  

Managed operating P&L budgets/metrics and forecasting of overall volume of service, delivery and inventory costs/turns. Led strategic and tactical operations deliverables and collaborate with functional partners to ensure operations can meet customer demand.

Implemented efficiency improvements and promote a learning culture to achieve high performance in distribution, safety and quality.

Assisted marketing team with all east coast marketing initiatives via print, web and social media.  

Implemented BMP’S for safety compliance and other OSHA, NFPA, NEC and environmental agencies.  

 Spearheaded process-improvement projects to ensure accurate, timely billing & payments, reduced internal expenses, and created new, effective relationships with regulatory organizations and vendors.

Identified and integrated metrics to monitor performance and execution while promoting innovation and continuous improvement in operational processes.

Continually improved customer satisfaction performance by developing processes, systems and behaviors, as measured by on-time performance, cycle time, cost of quality and customer service surveys.

Increased slip occupancy by 15%, resulting in growth & profitability 

50% increase in word of mouth by implementing key marketing programs 

Managed more than $20 million of assets & facilities for multiple marinas: Bay Point & Little Creek, Willoughby Harbor - 2006, Vinings Landing Marina - 2007, Windmill Point – 2012

Worked with sales & marketing to develop and implement product rationalization and standardization strategies to lower costs and improve product focus and service levels.

Implemented new profit centers, including: Live bait, Creative billing with head boats and charter boats

Ensured training & compliance of OSHA regulations as they pertain to employees & marina operation.

Developed and implemented strategic plan focusing on increasing slip occupancy. 

Partnered with site and platform human resources to attract, retain and develop talent across the organization and maintain effective employee relations at all levels with particular regard to promoting communication and recognition.

Managed a team of 30-50, including dock hands, forklift operators, store operators, bookkeepers, & part-time seasonal staff.

Led short-term and long-range planning and budget development for Bay Point and Little Creek Marinas to support strategic business goals.

Provide leadership and direction to the business to ensure the annual business plan, including P&L and balance sheet objectives are met or exceeded.

Enforced applicable federal, state, & local laws, regulations and ordinances pertaining to the operation and use of the marina.