My Professional Journey

Over the past 5 years, I have collaborated across multiple business models, contributing marketing insights in areas such as analytics, market research, consumer decision-making, pattern recognition, branding, and perception positioning.

I have led various strategies and consulting initiatives across multiple industries, including the following:

• I have been into the Business Processing Outsourcing "BPO" Industry at Horizons Outsourcing Operations where I worked across business planning, development, and campaign management, contributing to the growth and operational structuring of service-based organizations. My experience includes working with business models in sub-categories such as hotel planning, insurance DME supplies, political campaigns, tax filing services, insurance CRM processes, and more. (https://hoo.com.do)

• Through this company I collaborated in the Automotive services and Warranty Industry with American Automotive Alliance (AAA), developing and executing a Policy Activations campaign for the Omega Auto Care project, aimed at optimizing customer engagement and boosting service contract activations.

• During my marketing internship at D’Elegant Rent Car, I conducted market and competitor analyses, collaborated on social media campaigns, and helped design a client registration CRM platform to improve customer retention and data organization. I also supported website and branding updates to ensure consistent communication and better user experience. (www.delegancerentacar.com)

Early Career Experience (2015 - 2020):

Before fully transitioning into business development and strategic leadership, I gained valuable hands-on experience across several organizations and industries:

• United Nearshore Operations (UNO): Supported major U.S. brands such as Verizon, Sprint, and AT&T Rebate Programs by providing customer service, rebate processing, and client communications. For Hot Topic, I specialized in processing inbound sales orders and assisting customers through inbound lead channels.

• Data Vimenca: Provided technical support services for Clover POS devices used by merchants, including hardware troubleshooting and processing supply orders for payment systems and point-of-sale devices.

• Great Virtual Works: Worked on a part-time, flexible schedule, selling wellness products such as Omega XL and Probiotics XL through direct-to-consumer channels, strengthening my consultative sales and client relationship skills. 

At Great VirtualWorks, I have led high-volume inbound sales for wellness products across North America, gaining deep insights into customer behavior, retention, and subscription growth. He combines marketing expertise with data and AI tools to drive scalable, customer-focused solutions.

Certifications? 

Of course!, I have done many certifcations that help me out to develop incredible ideas that were converted into results and Throughout my professional journey and have empowered me to develop impactful ideas, drive meaningful results, and contribute to the success of every company I've worked with. My certifications include:

• Tableau Business Intelligence Analyst

• Google Project Managament

• Google Analytics

• Pendo Product Management, Led-Growth, Analytics

• HubSpot Digital Marketing Certificate

• UC DAVIS Market Research Certificate

• PUCMM Digital Ecosystem of Brands