DABERECHI GIFT JOHN

Glad to have you here.

You can call me Dabby.

My journey into technology started a long time ago.

For years, I worked closely with businesses and customers, helping them solve problems, communicate effectively, and achieve their goals. Whether I was managing customer relationships, driving sales, or creating social media content, and strategies, one thing remained constant: I enjoyed helping people find solutions.

These experiences eventually led me into technology fully.

As I explored the industry, I realized that Tech Sales and IT Support combined everything I naturally loved doing; Understanding people's needs, solving problems, and making technology easier to use.

After completing my training, I decided to fully transition into the tech space. Since then, I've been building practical projects and developing the skills required to support users, troubleshoot issues, and help businesses deliver exceptional customer service experiences.

I may be at the beginning of my professional journey in tech, but I'm not new to serving people, communicating effectively, and learning quickly.

I believe great support goes beyond fixing problems..

 It's about building trust, creating positive experiences, and helping people feel confident with the technology they use every day.

And that's exactly the kind of impact I'm committed to making.

I'm currently open to remote, onsite, and hybrid opportunities where i can contribute, grow,  and create value while building a long-term career in Tech Sales and IT Support

Technical Support & Troubleshooting

I provide first hand support in diagnosing technical issues, assisting users with software and system challenges, and to ensure problems are resolved efficiently while maintaining a positive customer experience.

Customer Success & Ticket Management

I help businesses keep customers happy by managing inquiries, tracking issues, and providing timely support through platforms such as Freshdesk, Zendesk, HubSpot and other customer support tools. I believe great support isn't just about fixing problems, it's about building trust.

CRM & Sales Pipeline Management

I understand the importance of nurturing leads and maintaining strong customer relationships. Using tools like HubSpot CRM, lemlist, leadfiller, Apollo and other tools, I can organize contacts, track pipelines, manage follow-ups, generate leads and sales, and support revenue growth.

Team Collaboration & Project Management

Successful teams thrive on communication and organization. I'm experienced with collaboration and productivity tools. I help teams stay organized and productive by coordinating tasks, tracking progress, and ensuring dealines are met using tools like Slack, Trello, Asana, ClickUp, and Google Workspace. i can create workflows, assign tasks, monitor project timelines, and facilitate effective collaboration across teams.

Scheduling & Workflow Coordination

From managing meetings to keeping operations organized, I leverage tools like Calendly, Picktime, and YouCanBookMe to streamline scheduling and improve productivity.

I'm continuously expanding my technical skill set and remain committed to delivering value, learning quickly, and growing alongside the teams and businesses I serve.

Project Management Associate Intern | Excelerate Company | 2026 - Present

•  Supporting day-to-day administrative coordination and task management remotely.

• Tracking deliverables, updating records, and communicating progress to stakeholders.

• Managing schedules, documentation, and cross-team correspondence efficiently.

  Digital Marketing Intern | Excelerate Company | 2026 - Present 

•    Executing social media marketing campaigns across platforms to drive brand awareness and audience engagement for assigned projects.

• Supporting email marketing operations including drafting, scheduling, and monitoring campaign performance to improve open rates and conversations.

• Assisting in end-to-end campaign management, coordinating timelines, tracking deliverables, and reporting results to support data driven marketing decisions.

 Virtual assistant  | Ariele Agency | 2024 - 2025

•   Provided direct administrative support to agency leadership, managing calendars, emails, and client communications.

• Handled students and client onboarding processes, ensuring smooth transitions and prompt response to inquiries.

• Updated spreadsheets, maintained records, and processed certificates and documentation accurately.

• Managed community interactions and responded to basic inquiries professionally and on time.

• Coordinated multiple tasks simultaneously while maintaining high attention to detail in a fully remote environment.

Social Media Manager | Chipson Monogramming & Clothing Company | 2023 - 2024

• Managed online community engagement and responded to customers inquiries across social platforms.

• Drafted contents, scheduled posts, and maintainted consistent brand communication.

• Coordinated with the founder on messaging strategy and content approvals. 

Content Manager |  Ablaze Foundation Limited | 2021 - 2023

•    Managed content scheduling, publishing, and audience engagement for the foundation's digital platforms.

• Supported administrative tasks including drafting communications and maintaining organizational records.

• Collaborated with leadership to align content with organizational goals and campaigns

Email: daberechigiftjohn@gmail.com

WhatsApp: https://whatsapp.com/dl/

Facebook: https://www.facebook.com/daberechi.gift.john

LinkedIn: https://tinyurl.com/y384584f

Twitter (X):  https://x.com/dabbyGJ

YouTube: https://www.youtube.com/@Dabby_John