BPMinDIT - 2019

BPM in the era of Digital Innovation and Transformation: New Capabilities and Perspectives

1st International Workshop, in conjunction with the 17th Int. Conf. on Business Process Management (BPM 2019), Vienna, September 1-6, 2019

The fundamental nature of many organizations is being rapidly transformed with the ongoing diffusion of digital technologies. In this era, organizations in many domains are challenged to question their existing business models and to improve or revolutionize them using new technologies. Many IT-based initiatives, such as Uber, Car2Go, DriveNow, Udacity, or Airbnb emerge, and disrupt traditional markets by making use of those digital technologies. To stay ahead of their competitors, even ICT giants, such as Google or Amazon, face the need to constantly evaluate and improve the value they propose for their customers.

These developments are also challenging the role of BPM. Advances in data analytics and AI, uptake of new technologies (such as blockchain, internet of things, 3D printing), increased adoption of cloud and mobile technologies, and new business paradigms, such as service-dominant logic, open the path for new business processes and new possibilities – or even necessities - for the application of BPM. We see, for example, how automated business process management can be used to tightly link business analytics and business execution in short process-based iterations to follow quickly changing markets, how real-time data from physical entities (‘things’ in the IoT sense) is directly injected into decision making in business processes, or how agile, IT-reliant business models are directly mapped to executable business processes.

However, the traditional role of BPM in structuring and optimizing (operational) processes often falls short in making use of these opportunities. This can risk the position of BPM to act as the driving force in digital innovation and transformation initiatives. New BPM capabilities that reflect an explorative-dominant (instead of exploitation-dominant) view may help in addressing the emerging opportunities and challenges of digitalization.

In this workshop, we question and investigate the new role of BPM in the digital era. The goal is to advance our understanding of the BPM capabilities that organizations require to explore emerging opportunities of digital innovation and transformation, and cope with related challenges.

Workshop Program:

Day: Mon Sep 2, 2019

Location: TC.3.07

SESSION-1: 9:00 - 10:30 (Room: TC.3.07)

• Introduction to the workshop
• Keynote: Maximilian Röglinger: "Business Process Management Capabilities in the Digital Age"
• Paper1: Ralf Laue: The Power of the Ideal Final Result for Identifying Process Optimization Potential

SESSION-2: 11:00 - 12:30 (Room: TC.3.07)

• Paper2: Florian Imgrund and Christian Janiesch: Understanding the need for new perspectives on BPM in the digital age: An Empirical Analysis
• Paper3: Anna-Maria Exler, Jan Mendling and Alfred Taudes: The Use of Distance Metrics in Managing Business Process Transfer - An Exploratory Case Study
• Invited Talk: Sandy Kemsley: "BPM systems as the keystone for digital automation platforms"
• Discussion and Closing remarks

Thanks a lot for all BPMinDIT-2019 participants, authors, presenters, and PC members.

Thanks also for BPM-2019 organizers!

We had lively and interesting discussions during and after the workshop.

A great summary of the workshop moments is available at https://bit.ly/2ktW9zL (Very special thanks to Sandy Kemsley for the post!)

Looking forward to seeing you in Sevilla in BPM-2020!

Organizers:

• Oktay Turetken, Eindhoven University of Technology, The Netherlands
• Amy Van Looy, Ghent University, Belgium
• Paul Grefen, Eindhoven University of Technology, The Netherlands

Program Committee:

• Marco Comuzzi, Ulsan National Institute of Science and Technology, South Korea
• Peter Fettke, Saarland University, Germany
• Paul Grefen, Eindhoven University of Technology, The Netherlands
• Andrej Kovacic, University of Ljubljana, Slovenia
• Rob Kusters, Open University, The Netherlands
• Peter Loos, Saarland University, Germany
• Amy Van Looy, Ghent University, Belgium
• Monika Malinova, Vienna University of Economics and Business, Austria
• Charles Møller, Aalborg University, Denmark
• Baris Ozkan, Eindhoven University of Technology, The Netherlands
• Hajo Reijers, Vrije Universiteit Amsterdam, The Netherlands
• Maximilian Röglinger, University of Bayreuth, Germany
• Estefania Serral, KU Leuven, Belgium
• Mojca I. Stemberger, University of Ljubljana, Slovenia
• Peter Trkman, University of Ljubljana, Slovenia
• Oktay Turetken, Eindhoven University of Technology, The Netherlands
• Nils Urbach, University of Bayreuth, Germany