BPMinDIT - 2020

BPM in the era of Digital Innovation and Transformation

2nd International Workshop

In conjunction with the 18th Int. Conf. on Business Process Management (BPM 2020), September 13-18, 2020

The fundamental nature of many organizations is being rapidly transformed with the ongoing diffusion of digital technologies. In this era, organizations in many domains are challenged to question their existing business models and to improve or revolutionize them using new technologies. Many IT-based initiatives, such as Uber, Car2Go, DriveNow, Udacity, or Airbnb emerge, and disrupt traditional markets by making use of those digital technologies. To stay ahead of their competitors, even ICT giants, such as Google or Amazon, face the need to constantly evaluate and improve the value they propose for their customers.

These developments are also challenging the role of BPM. Advances in data analytics and AI, uptake of new technologies (such as blockchain, internet of things, 3D/4D printing), increased adoption of cloud and mobile technologies, and new business paradigms, such as service-dominant logic, open the path for new business processes and new possibilities – or even necessities - for the application of BPM. We see, for example, how automated business process management can be used to tightly link business analytics and business execution in short process-based iterations to follow quickly changing markets, how real-time data from physical entities (‘things’ in the IoT sense) is directly injected into decision making in business processes, or how agile, IT-reliant business models are directly mapped to executable business processes.

However, the traditional role of BPM in structuring and optimizing (operational) processes often falls short in making use of these opportunities. This can risk the position of BPM to act as the driving force in digital innovation and transformation initiatives. New BPM capabilities that reflect an explorative-dominant (instead of exploitation-dominant) view may help in addressing the emerging opportunities and challenges of digitalization.

In this workshop, we question and investigate the new role of BPM in the digital era. The goal is to advance our understanding of the BPM capabilities that organizations require to explore emerging opportunities of digital innovation and transformation, and cope with related challenges.

AGENDA:

This year, BPMinDIT will be held online and jointly with BPM-Meet-IoT with the following agenda:

14 September 2020:

• 10:00 - 10:05 - Introduction to the Joint Workshop on BPMinDIT-2020 and BPM-Meet-IoT by organizers: Oktay Turetken, Amy Van Looy, Agnes Koschmider, Massimo Mecella, Francesco Leotta, Estefania Serral, and Victoria Torres

• 10:05 - 10:50 - Keynote by Paul Grefen: "Service-Dominant Process Engineering: A new reality for BPM?”

• 10:50 - 11:05 - Paper1 "Using Blockchain Technology to Redesign Know Your Customer Processes within the Banking Industry" by Fredrik Milani andKristin Kamilla Kirss

• 11:05 - 11:20 - Paper2 " Increasing Control in Construction Processes: the Role of Digitalization" by Syed Mehtab Alam, Patrick Dallasega, Elisa Marengo, Werner Nutt; and Arif Ur Rahman

• 11:20 - 11:30 - Break

• 11:30 - 12:15 - Keynote by Stefan Schönig "A Bi-directional Communication Architecture for IoT-Aware Process Execution”

• 12:15 - 12:30 - Paper3 "Using Physical Factory Simulation Models for Business Process Management Research" by Lukas Malburg, Ronny Seiger, Ralph Bergmann and Barbara Weber.

• 12:30 - 12:45 - Paper4 "Modelling Notations for IoT-Aware Business Processes: a Systematic Literature Review" Ivan Compagnucci, Flavio Corradini, Fabrizio Fornari, Andrea Polini, Barbara Re, and Francesco Tiezzi

• 12:45 - 13:00 - Closing Discussions

Topics of Interest:

We seek contributions on a broad range of topics, including but not limited to:

• New BPM capabilities to address the opportunities and challenges that companies are facing due to digital transformation

• The role of BPM practitioners in conceiving, leading and executing digital innovation and transformation initiatives

• The interplay between business models, processes, and services in the context of digital transformation

• Innovation-driven / Explorative BPM

• Process (re)design methods to foster digital innovation

• The mapping of business model innovation to business process implementation (from business models to business process models)

• The alignment of digital capabilities and business services, and their composition into processes

• Achieving agility in the engineering of business models, services, and processes

• The role of organizational process orientation in driving digital innovation and transformation initiatives

• The support and evaluation of new business models using BPM methods, tools or techniques (e.g., process simulation, process mining)

• The positioning BPM systems in digital technology platforms, e.g., from an architectural perspective

• The role of BPM in exploiting digital technologies such as AI, IoT or blockchain

• BPM capabilities in adaptive, distributed, open socio-technical digital ecosystems

• New process and governance structures for digital innovation in business network and ecosystem settings

• BPM Governance:

  • BPM governance and the success of BPM

  • BPM governance and organizational performance

  • BPM governance in the context of culture and country

  • BPM governance in the public administration, and private-versus-public sector

  • BPM governance in shaping Business-IT alignment

  • BPM governance implementation in practice: challenges, limitations, and success stories

The intended audience covers both researchers in the BPM field - particularly those interested in the managerial and architectural aspects of BPM - and practitioners that initiate, participate in, lead, or execute digital innovation and/or transformation initiatives.

Experience or application papers that incorporate case studies, focus groups, Delphi studies, surveys, and employing design science research or action research methodologies are highly encouraged.

Important Dates:

• Workshop papers submission deadline: May 29, 2020 June 10, 2020,

• Workshop papers notification deadline: June 29, 2020

• Workshop camera-ready papers deadline: July 13, 2020

• Workshop day: September 14, 2020

Keynote Speech

BPMinDIT 2020 will feature a keynote speech by Paul Grefen entitled:

“Service-Dominant Process Engineering: A new reality for BPM?”

Organizers:

• Oktay Turetken, Eindhoven University of Technology, The Netherlands

• Amy Van Looy, Ghent University, Belgium

Program Committee:

• Banu Aysolmaz, Eindhoven University of Technology, The Netherlands

• Wasana Bandara, Queensland University of Technology, Australia

• Vesna Bosilj-Vukšić, University of Zagreb, Croatia

• Marco Comuzzi, Ulsan National Institute of Science and Technology, South Korea

• Mahendrawathi Er, Institut Teknologi Sepuluh Nopember, Indonesia

• Peter Fettke, Saarland University, Germany

• Renata Gabryelczyk, University of Warsaw, Poland

• Paul Grefen, Eindhoven University of Technology, The Netherlands

• Thomas Grisold, University of Liechtenstein, Liechtenstein

• Andrej Kovacic, University of Ljubljana, Slovenia

• Andrea Kő, Corvinus University of Budapest, Hungary

• Rob Kusters, Open University, The Netherlands

• Peter Loos, Saarland University, Germany

• Monika Malinova, Vienna University of Economics and Business, Austria

• Charles Møller, Aalborg University, Denmark

• Baris Ozkan, Eindhoven University of Technology, The Netherlands

• Hajo A. Reijers, Vrije Universiteit Amsterdam, The Netherlands

• Maximilian Röglinger, University of Bayreuth, Germany

• Estefania Serral, KU Leuven, Belgium

• Mojca I. Stemberger, University of Ljubljana, Slovenia

• Peter Trkman, University of Ljubljana, Slovenia

• Oktay Turetken, Eindhoven University of Technology, The Netherlands

• Nils Urbach, University of Bayreuth, Germany

• Amy Van Looy, Ghent University, Belgium

Paper Format and Submissions:

• Prospective authors are invited to submit papers for presentation in any of the areas listed above in the form of regular research papers or position papers.

• Submissions must be in English and must not exceed 12 pages for regular research papers and 6 pages for position papers (please indicate in the abstract the paper type: regular research paper or position paper).

• Papers must be formatted according to Springer’s LNCS formatting guidelines.

• Submissions must be original research contributions that have neither been published previously nor submitted to other conferences, workshops or journals while being submitted to BPMinDIT 2020.

• Please use Easychair for your submissions: https://easychair.org/conferences/?conf=bpm2020

• The paper selection will be based on the relevance of a paper to the main topics listed above, and upon its quality and potential to generate relevant discussion.

• The workshop papers will be published by Springer as a post-proceeding volume (to be sent around 4 months after the workshop) in their Lecture Notes in Business Information Processing (LNBIP) series.

• In order for paper to appear in the post-proceedings, at least one author has to register and present the paper during the workshop.