PART 3: USER PERCEPTION

(For all: Strongly disagree; Moderately disagree; Somewhat disagree; Neutral; Somewhat agree; Moderately agree; Strongly agree)

Perceived Usefulness for Understandability (PUU)

– Business process models represented in this way would be difficult for users to understand.

– I think this presentation approach provides an effective solution to the problem of representing business process models.

– Using this type of process models would make it more difficult to communicate business processes to end-users.

– Overall, I found the business process model in this experiment to be useful.

Perceived Ease of Understanding (PEU)

– Learning to use this way of modelling business processes would be easy for me.

– I found the way the process is represented as unclear and difficult to understand.

– It would be easy for me to become skilful at using this way of modelling business processes.

– Overall, I found this way of modelling business processes difficult to use.