Privacy Policy for Bouncy Ball
Last Updated: January 30, 2026
1. Introduction
Bouncy Ball (the "App") is developed by ahe12. This Service is provided at no cost and is intended for use as is. This page is used to inform users regarding our policies with the collection, use, and disclosure of personal information.
2. Information Collection and Use
We are proud to state that Bouncy Ball does not collect, store, or share any personal information. * We do not collect names, email addresses, or phone numbers.
• We do not track your location.
• We do not access your contacts, photos, or any other private files on your device.
3. Log Data and Analytics
This App does not use any third-party tracking or analytics tools (such as Google Analytics or Firebase) that collect data about your usage or your device. All gameplay data remains strictly on your local device.
4. Children’s Privacy
Since we do not collect any personal information, Bouncy Ball is safe for all ages, including children under the age of 13. We do not knowingly collect any data from anyone.
5. Changes to This Privacy Policy
I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page.
# Bouncy Ball – Support & Customer Help
Welcome to the official support page for **Bouncy Ball**. We are dedicated to providing an enjoyable experience. If you have questions, encounter technical difficulties, or wish to report a bug, please use the information below to reach us.
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### Contact Us
For any support inquiries, feedback, or assistance, contact our support team:
- **Support Email**: amjadamjad2.229@gmail.com
- **Response Time**: We typically respond within 24 to 48 business hours.
When emailing us, please include:
1. Your device model (e.g., iPhone 15, iPad Air).
2. Your iOS version (e.g., iOS 18.2).
3. A brief description of the issue or question.
4. Screenshots or screen recordings, if applicable.
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### Frequently Asked Questions (FAQ)
**Q: The game is lagging or freezing. What should I do?**
A: Please ensure your device is running the latest version of iOS. Close background apps and restart Bouncy Ball. If the issue persists, try restarting your device.
**Q: How do I manage ad tracking and privacy permissions?**
A: You can update your tracking preference at any time on your device by navigating to:
**Settings > Privacy & Security > Tracking > Bouncy Ball** and toggling permission on or off.
**Q: How do I restore game progress or purchases?**
A: Progress is saved locally on your device. Ensure you do not delete local app data when updating.
**Q: How do I submit feature requests or suggestions?**
A: We love feedback! Send your ideas directly to **amjadamjad2.229@gmail.com**.