Party Equipment Rental Service in Acadiana

Yes, the price of your inflatable rental includes both setup and takedown by our trained staff. Our team will handle everything, so you don’t have to lift a finger. However, additional delivery fees may apply for locations outside our standard delivery area. These fees help cover the extra time, fuel, and logistics required for longer distances. Our staff will always communicate any delivery charges clearly during the booking process, so there are no surprise costs. Remember that listed prices do not include sales tax, which will be added at checkout. We aim to make the entire process easy, transparent, and hassle-free.

We proudly deliver our fun jumps, water slides, and party rentals to multiple cities outside our primary service area. Everyone should have access to the Bouncing Buddies experience, regardless of location. However, depending on your location, there may be additional delivery fees to cover the cost of travel and setup logistics. These fees vary by distance and will be communicated before you finalize your reservation. If you're unsure about your location, we encourage you to call us for a personalized quote. Our team is always happy to help you find the best rental options and coordinate delivery. We want your event to be special, wherever it happens!

No, your rental time does not include our setup or takedown time — and that’s great news for you! Our team will arrive well before your scheduled event time to ensure the inflatable is fully installed, inspected, and ready to go. We want you to enjoy the rental duration without losing precious minutes to equipment setup. We usually arrive 30 minutes to an hour early but may come even earlier during busy periods. Regardless of the time, your rental period officially begins only once the inflatable is ready for use. Our goal is to provide you with a whole, uninterrupted experience of fun and excitement.

We aim to have your party equipment ready well before your event begins. Depending on our delivery schedule and how many events are booked for the day, our team may arrive anywhere from 30 minutes to 3 hours before your scheduled rental time. We always do our best to coordinate with you and provide a window for arrival so you can plan accordingly. The early setup ensures everything is tested and ready before guests arrive. Before leaving the site, our staff will walk you through any necessary safety information and operational details. We appreciate your flexibility, especially during busy weekends and holidays.

Yes, the inflatable must always remain plugged in and inflated during use. A blower continuously pushes air into the unit to keep it firm and safe for bouncing and play. The inflatable will deflate immediately if the blower is unplugged or loses power. This is why we require a standard electrical outlet within 100 feet of the setup area, or you may choose to rent a generator if power isn’t readily available. Our team provides heavy-duty extension cords to ensure safety and efficiency, as using too long or low-quality cords can trip your circuit breaker. If you're unsure about power access at your location, just let us know — we're happy to help you plan.

Park rentals can be a fantastic option, but they come with additional considerations. Not all parks offer electricity, so you must check with the specific park where you plan to host your event. If power is unavailable, Bouncing Buddies can provide a generator rental for an extra fee to ensure your inflatable stays up and running. We also charge a $50 insurance fee for all park setups, which covers the additional requirements and liability involved with public spaces. Please remember that our team needs time before and after your event to deliver, set up, and dismantle the equipment. We recommend booking early and confirming all logistics beforehand if you're planning a park event.

We accept several convenient payment methods to make booking easy for you. You can pay using cash, checks, or credit cards. If you choose to pay by cash, we kindly ask that you have the exact amount ready, as our drivers do not carry change. Credit card payments can be made securely online or over the phone. We aim to make the payment process as smooth and flexible as possible. Feel free to reach out if you have any special payment needs or questions — we’re always happy to assist.

We understand that sometimes plans change, so we offer flexible cancellation options. If you need to cancel your rental, we encourage you to visit our policies page for complete details. Regarding weather or illness, we offer a rescheduling credit if the cancellation is made by 4:30 PM the day before your event. This credit can be used within one year toward any future rental of equal value. While deposits are non-refundable, we believe in working with our customers to ensure their positive experience. Your satisfaction and convenience are always our top priorities.

Yes, we require a 25% deposit to secure your reservation. This deposit is non-refundable but ensures that your chosen equipment is held specifically for your event. If you need to cancel due to weather or illness, we will apply your deposit as a credit valid for up to one year. You can use it toward a future rental of equal or greater value. This policy lets us serve customers fairly and helps you keep peace of mind when booking in advance. Please reach out with any questions about deposits — we’re here to help every step of the way.

Our inflatable jumps come in various sizes to suit different events, venues, and age groups. Each listing on our website includes specific dimensions, including the required space for safe setup. We encourage you to measure your event space ahead of time to ensure a proper fit. Some units are compact enough for small backyards, while others are larger and better suited for open fields or gyms. Our team can guide you through the selection process if you're unsure about space requirements. Choosing the right size jump for your location will help ensure a safe and enjoyable experience.